Lexus of Northborough

Best car purchasing of my life! The entire staff at this dealership made the purchase of my Lexus the best car purchasing experience in my 68 year old life. From the moment we walked The entire staff at this dealership made the purchase of my Lexus the best car purchasing experience in my 68 year old life. From the moment we walked in the door, my husband & I were treated with the utmost of professional courtesy & expertise. Mansi Chury & Anthony Carlino in particular made this deal happen with both their knowledge & flexibility. Thank you! More

Epitome of Professional This dealership and it’s staff exemplify everything a consumer would want in a car purchasing experience. I worked with Fred in sales, Anthony in Mgt, This dealership and it’s staff exemplify everything a consumer would want in a car purchasing experience. I worked with Fred in sales, Anthony in Mgt, and Kevin in finance and all three people we’re consummate in their field as well as very personable to deal with. If you are in the market for a Lexus take the drive as I did it was well worth it.. More

New car Great sales rep! Thank you I hope to have a good experience with my new car So far Lexus has been awesome thanks again Awesome Great sales rep! Thank you I hope to have a good experience with my new car So far Lexus has been awesome thanks again Awesome More

Simply the Best! During the artic cold snap the battery of my Lexus needed to be replaced and ultimately my car was towed to the dealership. Kelsey and Michelle tried During the artic cold snap the battery of my Lexus needed to be replaced and ultimately my car was towed to the dealership. Kelsey and Michelle tried to accommodate my needs over the holiday week-end, They were helpful and very professional, Unfortunately the car arrived when the dealership was closed, parked in the right place, but the key was then in a broken lock box. To the rescue was Joel Lobov! He arrived at my home on a holiday for the extra key and promised me not only that the problem would be taken car of, but it would e returned to my home. Done as promised! Not only was the service excellent, but Joel went above and beyond to get the job done. He is courteous, professional and a pleasure to deal with. I received gold star treatment. THANK YOU Joel! More

Great experience Everything went very smoothly. We tried three cars and bought one in a timely manor. Love the car and would like to come in the future. Everything went very smoothly. We tried three cars and bought one in a timely manor. Love the car and would like to come in the future. More

Joel Lobov resolved my tire issue I had an issue with my tires and Joel Lobov resolved it completely to my satisfaction. It is people like Joel that keep me coming back to this dealers I had an issue with my tires and Joel Lobov resolved it completely to my satisfaction. It is people like Joel that keep me coming back to this dealership. Respectfully, Tony Martins More

Two car purchase! I was in the market for a New RX 350 and an LX570! After being recommended to my sales specialist Nicole FitzGerald from a good friend we visited her I was in the market for a New RX 350 and an LX570! After being recommended to my sales specialist Nicole FitzGerald from a good friend we visited her and couldn’t be any happier by doing so!! She made it very easy, no hassle and was super knowledgeable of the product that it made the buying of both vehicles very easy!! Kevin Mchale made the finance process very simple and helped us pick the best option to protect our leases!! I definitely recommend the team at Lexus of NORTHBOROUGH!! More

Lexus RX 350 The dealer was very accommodating and very understanding of the customer's needs. They tried to troubleshoot any issues right away. They gave The dealer was very accommodating and very understanding of the customer's needs. They tried to troubleshoot any issues right away. They gave me their personal cell phone to text for updates and concerns. I highly recommend this dealer More

Make sure you ask for Val Val has been one of the most sincere and upfront professional, I’ve had the pleasure of working with. Pre-sale, during the sale and after the sale, he Val has been one of the most sincere and upfront professional, I’ve had the pleasure of working with. Pre-sale, during the sale and after the sale, he has demonstrated the same willingness to help and assist. I have already recommended friends and family and they have given me the same feedback. I will definitely be back and continue to work with him. I leased an RX350 , 2016 . More

Fantastic customer service. Joel and his crew at lexus of northboro was again at their best. Been a customer for years and their service is one of the reasons why. Even though it Joel and his crew at lexus of northboro was again at their best. Been a customer for years and their service is one of the reasons why. Even though it was very busy, car was serviced on time. Good muffins as well. More