
Lexus of Northborough
Northborough, MA
Filter Reviews by Keyword
By Type
Showing 728 reviews
Very Positive Experience We had received an initial price quote over the internet from Jodi Campbell, and received a favorable trade-in on our existing Lexus, so the negotiati We had received an initial price quote over the internet from Jodi Campbell, and received a favorable trade-in on our existing Lexus, so the negotiations with Eugene were minimal & fast. Eugene retrieved the IS300 from another local dealership, and had it ready in just a few days. It is actually a pleasurable experience to have my car serviced at Lexus of Northborough, and opted to pre-pay for 5 years of scheduled service visits. Looking forward to returning again and again! Highly recommended.... More
Great car buying experience. Eugene was very helpful, friendly, and patient with us. My wife and I were very pleased with his service. I highly recommend him and will return for Eugene was very helpful, friendly, and patient with us. My wife and I were very pleased with his service. I highly recommend him and will return for the next car purchase, More
Great experience! Val and Kevin were great to buy a car from. Everything went very smoothly. Excellent communication and great customer service! I look forward to wo Val and Kevin were great to buy a car from. Everything went very smoothly. Excellent communication and great customer service! I look forward to working with this team for our next car! More
Best dealership Very nice and professional people. I had an excellent experience when I leased my car. Highly recommend them. The entire staff is courteous and helpfu Very nice and professional people. I had an excellent experience when I leased my car. Highly recommend them. The entire staff is courteous and helpful More
Outstanding Experience I went to get my third Lexus at this dealership and I was very happy with the leasing process. My sales consultant was Eugene Oppong who was very he I went to get my third Lexus at this dealership and I was very happy with the leasing process. My sales consultant was Eugene Oppong who was very helpful and knowledgable about the car. He took me on the test run with the new Lexus 350L, helped me purchase the car, and most important he showed me how to work this beautiful car. He was extremely patient as he showed me how the new technology and Lexus apps. Lexus of Northborough makes leasing a car very easy. Joel Lobov, master service, greeted me and told me not to hesitate to call him with any questions. More
Tremendous Sales Experience Had the pleasure recently to purchase a Lexus from Lexus of Northborough. The entire experience was done with professionalism and very business like. Had the pleasure recently to purchase a Lexus from Lexus of Northborough. The entire experience was done with professionalism and very business like. At no point did I feel like I was being pressured. Everyone in the process provided me with the required information to help me make the right choice. For me, the right choice was buying a car from Lexus of Northborough!! More
Buying a used car for my daughter The staff at Lexus of Northborough was friendly, professional, knowledgeable and trustworthy. Especially Mansi Chury, it was a pleasure to work with h The staff at Lexus of Northborough was friendly, professional, knowledgeable and trustworthy. Especially Mansi Chury, it was a pleasure to work with her. If she continues to work there, I will return to deal with her on future purchases. I thought the warranty pitch was a little much but once we decided it was too expensive to purchase we easily moved on to the next phase of purchasing. I will say everything was explained and on the up and up however. When I submitted my information David Mack immediately got back to me to schedule a test drive. Beth the secretary was extremely courteous and helpful throughout the process as well. More
professional staff was a pleasant experience purchasing a vehicle there. everyone was professional and courteous. i was given lots of time and attention. i was not rush was a pleasant experience purchasing a vehicle there. everyone was professional and courteous. i was given lots of time and attention. i was not rushed through the process. Eugene was great. pleasant and most helpful. More
Great experience Brad made the experience as forthright and honest as I have ever experienced. I definitely would send all my friends here. I needed a new lease and ha Brad made the experience as forthright and honest as I have ever experienced. I definitely would send all my friends here. I needed a new lease and had come from my current company and one other place. The service is why we ended up with a Lexus. More
Lexus purchase Very helpful and friendly dealership. Explained everything in full detail and made it a smooth process. Eugene and Chris were both very helpful in the Very helpful and friendly dealership. Explained everything in full detail and made it a smooth process. Eugene and Chris were both very helpful in the car selection process. More