Lexus of Northborough

Excellent experience Excellent service. Pleasant personnel. Clean waiting area. Responsive to questions. Good problem solvers and patient instruction on proper care of ve Excellent service. Pleasant personnel. Clean waiting area. Responsive to questions. Good problem solvers and patient instruction on proper care of vehicle I highly recommend this dealer and its service department! More

Excellent service Take really good care of you and the service were great, on top of things, follow up was really great. Over all it is a great place to shop for new or Take really good care of you and the service were great, on top of things, follow up was really great. Over all it is a great place to shop for new or used automobile. More

First visit I only went in to get a spare key made and they all treated me as if I just bought a new car! I'll be back. I only went in to get a spare key made and they all treated me as if I just bought a new car! I'll be back. More

Lexus of Northborough Brought car in for a recall and they provided me a loaner vehicle and performed the fix more quickly than I expected. They also perform a general eva Brought car in for a recall and they provided me a loaner vehicle and performed the fix more quickly than I expected. They also perform a general evaluation of the vehicle at no cost and provided good feedback on items that should be address. More

5000 Mile Service Arrived 15 minutes ahead of my appointment- they took my car right in. I was told it would take about 1.25 hours. It only took 50 minutes and I was do Arrived 15 minutes ahead of my appointment- they took my car right in. I was told it would take about 1.25 hours. It only took 50 minutes and I was done. Car serviced, vacuumed and washed. I also had a missing rubber guide on rear retractable cover, instead of making me come back as they would had to order one the just replaced the whole unit from another car. Very friendly service department, they seem to no on their toes. More

Prompt and excellent service. The personnel and service was excellent. I was able to get a same day appointment which was important because my car was leaking oil and making a lou The personnel and service was excellent. I was able to get a same day appointment which was important because my car was leaking oil and making a loud noise. More

Tommy was very helpful! Brought my car in for service and Tommy took care of me. His customer service was great. He went above and beyond to provide anything I needed. He eve Brought my car in for service and Tommy took care of me. His customer service was great. He went above and beyond to provide anything I needed. He even went outside in the freezing cold just to open the door to let me back in my car. He is the man. This man deserve a raise. He is very knowledge and well trained. A++++++ service More

An Experience Like No Other I purchased a 2019 NX300 and couldn’t he happier. I did a lot of research and am confident I made the best choice. The dealership has been great and t I purchased a 2019 NX300 and couldn’t he happier. I did a lot of research and am confident I made the best choice. The dealership has been great and their service and attention unlike any dealership I’ve ever dealt with. Chris (salesperson) has been in touch after the sake to make sure all is well. I’m so excited about my purchase and the whole experience. More

Owner Lexus of Northborough is a best dealer. The reason I said that because I have been to the dealer to buy a new car or take my car for the services sinc Lexus of Northborough is a best dealer. The reason I said that because I have been to the dealer to buy a new car or take my car for the services since 2008. More

Great care Tommy was attentive, informative and helpful. It was clear that he takes his work seriously and is the perfect person to do what he does! This d Tommy was attentive, informative and helpful. It was clear that he takes his work seriously and is the perfect person to do what he does! This dealership is professional from top to bottom! More