Lexus of Northborough

Great customer service Had an issue with a windshield replacement from a glass shop. They had an appointment for me the next day! Brought my RX350 in, said it might take som Had an issue with a windshield replacement from a glass shop. They had an appointment for me the next day! Brought my RX350 in, said it might take some time and gave me a loaner to use so I would not have to wait. Fixed properly first time. Great service. Highly recommended Northborough Lexus More

Tremendous car buying experience! The entire buying experience at Lexus of Northboro was tremendous. Our sales person Val’s product knowledge is second to none! He was never pushy... The entire buying experience at Lexus of Northboro was tremendous. Our sales person Val’s product knowledge is second to none! He was never pushy...he just calmly and confidently guided us through the features of the beautiful RX350. After deciding to buy, Val turned us over to Kevin, who concluded the sale with warmth and a great sense of humor. I would highly recommend Lexus of Northboro—-go talk to Val! More

Highly professional, very helpful Made the experience easy, timely, with excecllent knowledge. Helpful and taking sufficient times to hear and respond to questions. Very professional a Made the experience easy, timely, with excecllent knowledge. Helpful and taking sufficient times to hear and respond to questions. Very professional and helpful. Excellent experience More

Lexus LX570 Airbag Recall Service * Recall Service: Very professionally cared: Quick and prompt, kind and very polite service. Very satisfied. * Sales: future trading value requested * Recall Service: Very professionally cared: Quick and prompt, kind and very polite service. Very satisfied. * Sales: future trading value requested and very fast response came to us and very impressed. More

Had 100 k tune up Great services. Great car. No Issues. Hope it will go 200-300k Miles. It should with the way we maintain it. Some ride and has a lot of room and ver Great services. Great car. No Issues. Hope it will go 200-300k Miles. It should with the way we maintain it. Some ride and has a lot of room and very comfortable. More

Service exceptional Really enjoy the effectiveness along complete satisfaction. All work done on time and at a professional level. Terrific dealership to do business. Mik Really enjoy the effectiveness along complete satisfaction. All work done on time and at a professional level. Terrific dealership to do business. Mike explains all work needed, and why it should be done either now or near future. More

Great staff . The salesman were great and general manager and finance personel and customer service. They all went out of their way to make us comfortable and happ The salesman were great and general manager and finance personel and customer service. They all went out of their way to make us comfortable and happy with our purchase. Top notch for sure. More

Apple CarPlay Installation I recently had an Apple Car software installation on my Lexus automobile. The service was done flawlessly. Highly recommend Lexus of Northboro. I hav I recently had an Apple Car software installation on my Lexus automobile. The service was done flawlessly. Highly recommend Lexus of Northboro. I have only had positive experiences with Lexus of Northboro’s service department. More

New RX 350 This is the second new car we've purchased at Lexus of Northborough, both through Salesman Val Resulaj. Val has proven himself to be knowledgeable, ho This is the second new car we've purchased at Lexus of Northborough, both through Salesman Val Resulaj. Val has proven himself to be knowledgeable, honest and extremely helpful in navigating this purchase. Val knows the vehicles he is selling inside and out and there was not a question he didn't have an immediate answer for. He made the process easy and efficient. More

5000 mile check Our experience at the dealership was fast and efficient. Could not have been better. Every need was met with kindness and in a very professional manne Our experience at the dealership was fast and efficient. Could not have been better. Every need was met with kindness and in a very professional manner. Love Lexus of Northborough! More