Lexus of Northborough

I got good experience in the process of buying my car, but right after three months I noticed a bubble in one of my tires. The dealer couldn’t do anything about it because tires are not in a guaranteed. I but right after three months I noticed a bubble in one of my tires. The dealer couldn’t do anything about it because tires are not in a guaranteed. I said to myself I bought a brand new car that came with a bad tires, they keep putting the blame on me and how many other persons could be happening the same? I’m feel like I was rob because you don’t buy a car to have it in a garage, you buy it because you need it on your daily basis and you expect it to last longer, that’s way I bought it new otherwise I would it go to a use car dealer. Not happy at all. More

I like that I got the specific loaner car I asked for. Excellent and reliable service. Excellent and reliable service. More

Always a good experience when I come in to get car serviced. Easy to schedule, check in process is simple and from there you are kept well informed about what is going on. The services, costs and time serviced. Easy to schedule, check in process is simple and from there you are kept well informed about what is going on. The services, costs and time lines are all explained in the detail you want. All in all it was a good experience. More

The team did a great job with service. The estimate for additional work was reasonable. Thanks. The estimate for additional work was reasonable. Thanks. More

Service department has always been great. This is what keeps me coming back to this dealership (this is my 3rd Lexus). Alex was super to work with! He is a great asset to your team. This is what keeps me coming back to this dealership (this is my 3rd Lexus). Alex was super to work with! He is a great asset to your team. More

I am so happy I bought my car here. The service is exceptional. Will definitely get my next car here. The service is exceptional. Will definitely get my next car here. More

Best experience, best customer service! Valmir Resulaj was so helpful, very professional sharing with us everything that we needed to know about Lexus car. Valmir Resulaj was so helpful, very professional sharing with us everything that we needed to know about Lexus car. More

Lexus always does a perfect job when my car is being worked on. Always done to perfection worked on. Always done to perfection More

The sales and service teams a w the best at Lexus of Northborough. They are always helpful and make every appointment seamless . Northborough. They are always helpful and make every appointment seamless . More

Perfection! Service was on time. What I needed, no more. Even arranged for me to take a test drive while I was on site. Service was on time. What I needed, no more. Even arranged for me to take a test drive while I was on site. More