Lexus of Northborough

Service department has always been great. This is what keeps me coming back to this dealership (this is my 3rd Lexus). Alex was super to work with! He is a great asset to your team. This is what keeps me coming back to this dealership (this is my 3rd Lexus). Alex was super to work with! He is a great asset to your team. More

I am so happy I bought my car here. The service is exceptional. Will definitely get my next car here. The service is exceptional. Will definitely get my next car here. More

Best experience, best customer service! Valmir Resulaj was so helpful, very professional sharing with us everything that we needed to know about Lexus car. Valmir Resulaj was so helpful, very professional sharing with us everything that we needed to know about Lexus car. More

Lexus always does a perfect job when my car is being worked on. Always done to perfection worked on. Always done to perfection More

The sales and service teams a w the best at Lexus of Northborough. They are always helpful and make every appointment seamless . Northborough. They are always helpful and make every appointment seamless . More

Perfection! Service was on time. What I needed, no more. Even arranged for me to take a test drive while I was on site. Service was on time. What I needed, no more. Even arranged for me to take a test drive while I was on site. More

Chris Schmitt from Lexus Northborough was very helpful, informative and polite. He helped us to choose the grate car. informative and polite. He helped us to choose the grate car. More

I’ve been a long standing customer and on this last visit didn’t feel as if I got treated the way I should. My vehicle was serviced and after a week of having the loaner I called and asked for an update, spo didn’t feel as if I got treated the way I should. My vehicle was serviced and after a week of having the loaner I called and asked for an update, spoke with the Assistant Service Manager and was told that there was a text sent out on the same day as I brought it in that I felt I didn’t receive. My question was how is it possible that there was no additional follow up from the advisor if I dint respond, there should’ve been better communication. More

I have have always taken my car to this dealership to be serviced and am always pleased. Upon arrival, I was warmly greeted by the service advisor, who guided me through the process with clarity and expe serviced and am always pleased. Upon arrival, I was warmly greeted by the service advisor, who guided me through the process with clarity and expertise. Their attention to detail and thorough explanation of the service requirements instilled confidence in me right from the start. More

I cannot possibly say enough good things about Lexus of Northborough. They have been one #1 preferred dealer and they literally are the best dealership I’ve ever dealt with of any dealership in my entire l Northborough. They have been one #1 preferred dealer and they literally are the best dealership I’ve ever dealt with of any dealership in my entire life. No one has consistently and every single time gone above and beyond to make me feel valued or taken care of as much as they do. They are experts and I always trust them above anyone to take care of my beloved Lexus. This is proudly my second Lexus and I won’t use any other dealer. And I’m being very truthful when I say this…I’ve considered Audi, BMW and Porsche. But I know there is no way any of those companies would take care of me like Lexus or specifically, Lexus of Northborough. Highly, highly recommended! More