Lexus of Northborough

Lexus of Northborough is awesome after having an awful experience elsewhere, I thought twice about walking into another dealer, but I’m glad I walked into this ONE, I worked with sales rep Eugene, he was experience elsewhere, I thought twice about walking into another dealer, but I’m glad I walked into this ONE, I worked with sales rep Eugene, he was super friendly, personable, understanding and and to me most importantly he was VERY professional, willing to work with us, he listened, and he did not rush us thru the process, his customer service experience is on point, I could not have asked for a better experience. I will definitely recommend them to my friends and family in the future. He made the process so smooth we decided to drive away with 2 cars. More

Always Done Right If you’re looking for express service, this is probably not the dealer for you. That said, at age 76 I have yet to experience an express service at an If you’re looking for express service, this is probably not the dealer for you. That said, at age 76 I have yet to experience an express service at any dealership. But if you want the job done right, Lexus of Northborough should be your dealership. Courteous staff and a very comfortable customer lounge with self-service refreshments are a plus. Should you experience a rare lengthy warranty service, the dealership provides a hassle-free courtesy car. Occasional emails offer coupon service deals and vehicle upgrade offers. Bottom line, this dealership has the best service department I have ever experienced. More

Good service needs to be acknowledged. Service at Lexus of Northborough is always excellent. The service managers are knowledgeable, the repairs are well explained, and the atmosphere is relaxed and welcom of Northborough is always excellent. The service managers are knowledgeable, the repairs are well explained, and the atmosphere is relaxed and welcoming. More

For someone that will only service my vehicle with Lexus...Lexus of Northborough is hands-down the best Lexus dealership east of the Mississippi River! How any one place can manage to concentrate so m Lexus...Lexus of Northborough is hands-down the best Lexus dealership east of the Mississippi River! How any one place can manage to concentrate so many competent and qualified workers in the same place is beyond me! Every part of your experience from the moment you pull into the bay...to the end of your service will be absolutely delightful! Bravo! More

Val was very easy to work with professional, with a good sense of humor. We felt comfortable doing business at Northborough Lexus And look forward to doing business in the future. sense of humor. We felt comfortable doing business at Northborough Lexus And look forward to doing business in the future. More

They were great I highly recommend them I was never there before but they treated me like I bought the car from them very impressed before but they treated me like I bought the car from them very impressed More

I have owned a Lexus for about 2 years (first time owning the brand). I have taken my car to Lexus of Northborough 4 times for routine maint. I have had an exceptional experience each and every time. In fact the brand). I have taken my car to Lexus of Northborough 4 times for routine maint. I have had an exceptional experience each and every time. In fact they have exceeded my expectations. They are courteous, professional, do what they say they are going to. I’ll continue to recommend Lexus of Northborough to colleagues and friends More

Wonderful experience We had a wonderful experience leasing a new Lexus SUV. The sales person, Jovani was not pushy at all and was extremely helpful and patient while we fi We had a wonderful experience leasing a new Lexus SUV. The sales person, Jovani was not pushy at all and was extremely helpful and patient while we figured out what we wanted. Corey and Chris were very helpful with the paperwork and financing options. Overall it was one of the most pleasant experiences dealing with a car dealership. More

Chris Schmitt was great to work with and very helpful in all phases of leasing our new Lexus. He was knowledgeable in all aspects of the car. all phases of leasing our new Lexus. He was knowledgeable in all aspects of the car. More