Lexus of Northborough

Friendly and efficient. Keith was readily available when I arrived with my vehicle, checked it in and within 10 minutes I was in my loaner car. My vehicle was ready as promised and I was very satisfied with I arrived with my vehicle, checked it in and within 10 minutes I was in my loaner car. My vehicle was ready as promised and I was very satisfied with the work. More

I dropped my Lexus off for an oil change and a recall on the file pump. nobody was ready to check me in but others came after me were checked in right away I was told I had to wait for Mike. I received a te the file pump. nobody was ready to check me in but others came after me were checked in right away I was told I had to wait for Mike. I received a text saying my car was done so I drove back to the dealership. I paid for the oil change. The. I had to wait over 12 minutes for someone to bring me my car. I was told they forgot to wash it. Again I saw other people come in and immediately get their vehicle. I will be going to another lexusdealer for future service and or sales. It wasn’t a big inconvenience but I do t want to deal with that again. More

If you want to buy a car or lease one this is the place Val the sales guy was very nice and helpful I high recommend Val the sales guy was very nice and helpful I high recommend More

Purchase of used IS300 was efficient and pleasant. Salwa gave an excellent, detailed information about the car’s features which was most helpful to me but also for my husband who was able to use the informa gave an excellent, detailed information about the car’s features which was most helpful to me but also for my husband who was able to use the information so that he could make use of features on his Audi that he wasn’t aware of because he never received a run through as thorough. More

The service at Lexus of Northborough is spectacular. The team is knowledgeable and courteous and ensures an excellent experience every time. The use of online payment is a great addition to the service exp team is knowledgeable and courteous and ensures an excellent experience every time. The use of online payment is a great addition to the service experience. More

Top notch dealership at every level. The best around and the very reason we keep going back. Thank you Lexus of Northborough for all you do to make purchasing and servicing our automobiles so easy. the very reason we keep going back. Thank you Lexus of Northborough for all you do to make purchasing and servicing our automobiles so easy. More

This visit was a pleasant experience, the vehicle was fairly and accurately presented on the website. The pricing was very competitive with other Lexus dealers throughout souther New England and Metro N fairly and accurately presented on the website. The pricing was very competitive with other Lexus dealers throughout souther New England and Metro New York. The staff was professional. More

Expedient, knowledgeable & friendly CSR. Isaac, Jon and Peter were exceptional at check-in. Grateful for recommendations for service options, sanitization protocols and speed of service Peter were exceptional at check-in. Grateful for recommendations for service options, sanitization protocols and speed of service More