Lexus of Northborough

We are new to Lexus as we have always been Honda drivers. This dealership took us over from another one and we are beyond pleased with their professionalism. From the moment you walk in you feel like you are This dealership took us over from another one and we are beyond pleased with their professionalism. From the moment you walk in you feel like you are special. Their service department is Courteous, punctual and above all honest. We would highly recommend anyone looking for a vehicle to shop with them. More

Top rate service always. Always helpful and knowledgeable. They are totally focused on customer service and quality. I very much appreciate their effort and focus. knowledgeable. They are totally focused on customer service and quality. I very much appreciate their effort and focus. More

Brent was really helpful and made this experience very good. Especially when it came to talking into depth of what I needed for my vehicle. good. Especially when it came to talking into depth of what I needed for my vehicle. More

Very Helpful. Easy to make appointment with plenty of options. Loaner vehicles available and great waiting area with coffee, beverages, breakfast items and other tasty snacks. options. Loaner vehicles available and great waiting area with coffee, beverages, breakfast items and other tasty snacks. More

Always a good experience. The service is quick, the people attentive and pleasant. The service people listen to customer and provide a quick appraisal of the work needed. I do not hesitate to make ser people attentive and pleasant. The service people listen to customer and provide a quick appraisal of the work needed. I do not hesitate to make service appointments at Lexus of Northborough . Thanks. More

Always outstanding service. Great communication and loaner cars. Each department well run my service specialist Keith Curvelo is excellent. I highly recommend Lexus of Northborough. loaner cars. Each department well run my service specialist Keith Curvelo is excellent. I highly recommend Lexus of Northborough. More

Excellent service. Top of the line!! From the first phone call to the waiting area: everyone was very professional. Thank you very much!! Friendly. I felt welcome call to the waiting area: everyone was very professional. Thank you very much!! Friendly. I felt welcome More

I have owned Lexus cars and been to many Lexus service shops over the years. None matches Lexus of Northborough for its commitment to customer service, responsiveness and integrity. A special shout out to shops over the years. None matches Lexus of Northborough for its commitment to customer service, responsiveness and integrity. A special shout out to Jay Warren, Service Manager. He’s a gentleman who is committed to doing the job right. More

Eugene was conscientious and friendly as he explained the car to us and showed us the features. Everyone was courteous and they were very patient with us as I had to bring our baby. Eugene even carried the b car to us and showed us the features. Everyone was courteous and they were very patient with us as I had to bring our baby. Eugene even carried the baby car seat even when he didn’t need to. Noah, the general sales manager, came out at the end and introduced himself so it was nice to meet everyone. Kevin was also pleasant to deal with and very patient with our squirmy baby. I will mention that although we had put down a $500 deposit a month in advance to reserve the car, I was the one who had to contact them to see if the car came in so I would ding the dealership half a star for that (but that rating can’t be done) . And they almost didn’t put the deposit towards the final numbers for the car; we had to remind them. More

Salesman did a great job finding the perfect SUV for me! He took the time to listen to my needs and did all he could to come to an acceptable price on the vehicle. He took the time to listen to my needs and did all he could to come to an acceptable price on the vehicle. More