Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Northborough
Northborough, MA
728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 728 reviews
November 05, 2020
Great service and clear communication. Everything was explained very clearly and options were given. Loaner was clean and delivered seamlessly. Jeffrey was great and everyone was very friendly and effici explained very clearly and options were given. Loaner was clean and delivered seamlessly. Jeffrey was great and everyone was very friendly and efficient. More
by KevinS
Employees Worked With
Jeffrey Li
November 02, 2020
Such an amazing person, Awesome customer service! explained everything that was being done, had lots of patience. Great worker! Will definitely recommend him for sales. explained everything that was being done, had lots of patience. Great worker! Will definitely recommend him for sales. More
by IgorB
Employees Worked With
Nathan Reindorf
October 29, 2020
Extremely thorough, professional and timely. Showroom and car clean and spotless. I felt Comfortable in show room while waiting for my loaner car. Highly recommend this location and car clean and spotless. I felt Comfortable in show room while waiting for my loaner car. Highly recommend this location More
by Judybarrette
Employees Worked With
Joseph Steele
October 27, 2020
Great experience buying a vehicle with our kids with us. Will recommend Lexus of Northborough to others. Thanks for processing our paperwork quickly on a busy school night! Will recommend Lexus of Northborough to others. Thanks for processing our paperwork quickly on a busy school night! More
by AJC
Employees Worked With
Christopher Campos, Eugene Oppong
October 26, 2020
Very attentive, timely and fair priced for anew car purchase, this is the first car I have purchased where I walked into the dealer to discuss a purchase and left a few hours later in a new car. purchase, this is the first car I have purchased where I walked into the dealer to discuss a purchase and left a few hours later in a new car. More
by gregory.volturo
Employees Worked With
Kevin McHale, Eugene Oppong, Corey Douglass
October 20, 2020
Excellent service from the time your enter until you leave...... kept me informed of everything being done and the time required to complete the service leave...... kept me informed of everything being done and the time required to complete the service More
by kathy
Employees Worked With
Jonathan, Chuck Haddad, Aya Badreddine
October 20, 2020
Jonathan, the attendant service Rep., was very courteous, listened carefully, and responded with appropriate information. He offered knowledgeable consultation, which allowed me to better understand, and det listened carefully, and responded with appropriate information. He offered knowledgeable consultation, which allowed me to better understand, and determine the level of service my vehicle needed. More
by Handelg
Employees Worked With
Jonathan
October 17, 2020
Jonathan was excellent, so professional and customer-centric. I arrived early and he welcomed me right away. Was attentive to COVID protocols so I felt comfortable and safe. customer-centric. I arrived early and he welcomed me right away. Was attentive to COVID protocols so I felt comfortable and safe. More
by NicoleM
Employees Worked With
Jonathan, Mitch Cook, Kevin McHale, Eugene Oppong
October 16, 2020
Great dealership with excellent sales people. They made it easy to buy from them. No high pressure sales pitch. I will recommend them to anyone. it easy to buy from them. No high pressure sales pitch. I will recommend them to anyone. More
by CM
Employees Worked With
Mitch Cook, Fred Khajehzadeh
