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Lexus of Northborough

Northborough, MA

4.9
724 Reviews

14 Belmont St

Northborough, MA

01532

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Showing 724 reviews

October 26, 2020

Very attentive, timely and fair priced for anew car purchase, this is the first car I have purchased where I walked into the dealer to discuss a purchase and left a few hours later in a new car. More

by gregory.volturo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Eugene Oppong, Corey Douglass
Oct 26, 2020 -

Lexus of Northborough responded

Thank you for the review! Providing attentive and timely service is always the goal here at Lexus of Northborough, and it means a lot to know that we made it happen for you. We hope that you continue to enjoy your newly purchased vehicle!

October 21, 2020

Excellent 20k mile service and nice waiting room and comfortable. It is so nice to come snd be taken care of. Lexus has great cars too. More

by David.dumas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent LaCapria
Oct 21, 2020 -

Lexus of Northborough responded

Thank you for taking the time to review us, David! It is wonderful to hear that you had such a successful service experience at Lexus of Northborough. We appreciate your support and are wishing you many safe and happy miles!

October 20, 2020

Excellent service from the time your enter until you leave...... kept me informed of everything being done and the time required to complete the service More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Chuck Haddad, Aya Badreddine
Oct 20, 2020 -

Lexus of Northborough responded

Thank you, Kathy, for trusting us with your vehicle. We look forward to taking care of you during your next visit to Lexus of Northborough!

October 20, 2020

Jonathan, the attendant service Rep., was very courteous, listened carefully, and responded with appropriate information. He offered knowledgeable consultation, which allowed me to better understand, and det More

by Handelg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 20, 2020 -

Lexus of Northborough responded

Thank you for taking the time to leave us a review! We are so glad Jonathan took good care of you here at Lexus of Northborough, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 17, 2020

Jonathan was excellent, so professional and customer-centric. I arrived early and he welcomed me right away. Was attentive to COVID protocols so I felt comfortable and safe. More

by NicoleM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan, Mitch Cook, Kevin McHale, Eugene Oppong
Oct 19, 2020 -

Lexus of Northborough responded

Thank you, Nicole, for reviewing Lexus of Northborough! We're pleased to hear that Jonathan was such a pleasure to work with and we look forward to taking care of you next time!

October 16, 2020

Great dealership with excellent sales people. They made it easy to buy from them. No high pressure sales pitch. I will recommend them to anyone. More

by CM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Cook, Fred Khajehzadeh
Oct 19, 2020 -

Lexus of Northborough responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Lexus of Northborough, and we hope to see you again sometime!

October 11, 2020

We are new to Lexus as we have always been Honda drivers. This dealership took us over from another one and we are beyond pleased with their professionalism. From the moment you walk in you feel like you are More

by delissio92
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett , Aya Badreddine
Oct 12, 2020 -

Lexus of Northborough responded

Thank you for trusting Lexus of Northborough with your business. It is great to hear that our team made the right impression and took care of you during your service visit. We look forward to working with you for years to come!

October 10, 2020

Top rate service always. Always helpful and knowledgeable. They are totally focused on customer service and quality. I very much appreciate their effort and focus. More

by Rdsolis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent LaCapria
Oct 11, 2020 -

Lexus of Northborough responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Northborough, and we look forward to your next visit!

October 09, 2020

Brent was really helpful and made this experience very good. Especially when it came to talking into depth of what I needed for my vehicle. More

by stevesonvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent LaCapria
Oct 12, 2020 -

Lexus of Northborough responded

Thank you for the 5-star review! We are so glad Brent provided the helpful service we pride ourselves on at Lexus of Northborough, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 06, 2020

Always a good experience. The service is quick, the people attentive and pleasant. The service people listen to customer and provide a quick appraisal of the work needed. I do not hesitate to make ser More

by Demeo.bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Curvelo
Oct 06, 2020 -

Lexus of Northborough responded

Thank you for the 5-star review! We are so glad you had a good experience working with our team at Lexus of Northborough, and it means a lot to know that we provided the attentive and accommodating service we pride ourselves on here. We look forward to your next visit!

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