Back

Lexus of Northborough

Northborough, MA

4.9
724 Reviews

14 Belmont St

Northborough, MA

01532

Directions

By Type

Showing 724 reviews

December 30, 2020

It was very pleasant experience.The trade value for my It was very pleasant experience. The trade value for my car was reasonable and they gave me very competitive price for the used car I was interested More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Eugene Oppong
Dec 30, 2020 -

Lexus of Northborough responded

Jay - Thank you for the kind review! It is wonderful to hear that you had such a great experience working with the Lexus of Northborough team. Drive safely, and we hope to see you again down the road!

December 14, 2020

Excellent customer service. Would highly recommend, Chris called me when a car came in that met my needs and I was not disappointed, very happy with my purchase More

by Lou F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Chris Schmitt
Dec 15, 2020 -

Lexus of Northborough responded

We're so proud to have earned your endorsement, Lou! It's wonderful to hear that Chris went above and beyond to find you the perfect car for your needs. Thank you for trusting Lexus of Northborough with your business, and congratulations on your new vehicle!

November 28, 2020

We LOVE Lexus of Northborough!! The customer service is amazing. They go out of their way to help us every time we come in. They go above and beyond any other car dealer!!! More

by jabackstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Eugene Oppong, Corey Douglass
Nov 30, 2020 -

Lexus of Northborough responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Lexus of Northborough, and we look forward to your next visit!

November 20, 2020

Friendly, patient and honest sales people. The environment was very comfortable and clean. All my questions and concerns were answered and addressed in a timely manner. More

by Patnodm
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Corey Douglass, Chuck Haddad, Jovani Santo
Nov 23, 2020 -

Lexus of Northborough responded

Pat, thank you so much for your 5-star review of Lexus of Northborough! We are pleased you found our dealership to be comfortable and clean. We appreciate your endorsement!

November 18, 2020

All excellent at every level. Sales person was excellent. Entire experience was easy. very pleased with car and explanation of features. So far so good. More

by Wjmcavoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Jovani Santo
Nov 18, 2020 -

Lexus of Northborough responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Lexus of Northborough, and we hope that you continue to enjoy your newly purchased vehicle!

November 06, 2020

The service advisor kept me inform on how my car was doing and car came back clean! I was advise by text things wrong with it and saw it in a PDF format and very easy to read and understand. More

by madhag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Nov 06, 2020 -

Lexus of Northborough responded

Thanks for taking the time to review Lexus of Northborough. We aim to be thorough with our service and I am glad to hear that our team went over all the details with you. Safe travels!

November 05, 2020

Great service and clear communication. Everything was explained very clearly and options were given. Loaner was clean and delivered seamlessly. Jeffrey was great and everyone was very friendly and effici More

by KevinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Li
Nov 06, 2020 -

Lexus of Northborough responded

Kevin - We are very happy to hear that you enjoyed your recent service experience at Lexus of Northborough. Thank you for writing us a wonderful review! We look forward to your next visit.

November 02, 2020

Such an amazing person, Awesome customer service! explained everything that was being done, had lots of patience. Great worker! Will definitely recommend him for sales. More

by IgorB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Reindorf
Nov 02, 2020 -

Lexus of Northborough responded

Thank you for taking the time to review us, Igor! It is excellent to hear that you had such an exceptional experience working with the Lexus of Northborough team. We appreciate your business and hope to work with you again down the road!

October 29, 2020

Extremely thorough, professional and timely. Showroom and car clean and spotless. I felt Comfortable in show room while waiting for my loaner car. Highly recommend this location More

by Judybarrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Oct 30, 2020 -

Lexus of Northborough responded

Judy, thank you for taking the time to leave us a review! Providing professional and timely service is always the goal here at Lexus of Northborough, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

Great experience buying a vehicle with our kids with us. Will recommend Lexus of Northborough to others. Thanks for processing our paperwork quickly on a busy school night! More

by AJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Campos, Eugene Oppong
Oct 27, 2020 -

Lexus of Northborough responded

We're so proud to have earned your endorsement! It was our pleasure to give you and your family a straightforward and stress-free buying experience. Thank you for choosing Lexus of Northborough - we wish you many safe and happy miles in your new car!

...
20
...