Lexus of Northborough

Perfect service experience and I would recommend anyone I know. Thank you once again for everything know. Thank you once again for everything More

Lexus of Northborough services my LS460L. I also own an F150 pickup for my hobby farm. The truck needed tires, and would not pass inspection, so I started calling around for quotes. Ca I also own an F150 pickup for my hobby farm. The truck needed tires, and would not pass inspection, so I started calling around for quotes. Called one of the discount places. They quoted $850, and pushed me to book an appointment. I asked if that included mounting and balancing? Nope. $40 per tire. Valve stems? $10 per tire. Disposal fee? $30 per tire. Any other charges? After hemming and hawing, there was an environmental fee, a shop supplies fee, and a mandatory alignment. Lexus did the job for a fair price, and everything was included in the initial quote. And they didn't try to include one solitary add on to boost their prices. And the alignment? They looked at the tires, and said they wore evenly, so it wasn't needed. They have never tried to do any work that wasn't absolutely necessary. More

Great staff, efficient process. Taking my car in for service is always a great experience Taking my car in for service is always a great experience More

Love this dealership, on my 4th Lexus from there. The Service experience is always exceeds expectations. The Service experience is always exceeds expectations. More

Lexus of Northborough has excellent service center. Worked with Adam, he was very professional and helpful. Worked with Adam, he was very professional and helpful. More

My dear deceased husband and I have bought our vehicles from the Northborough dealership for years! I unfortunately have to purchase my vehicle now without my best friends help. I have found them so emp from the Northborough dealership for years! I unfortunately have to purchase my vehicle now without my best friends help. I have found them so emphatic and kind to me and very helpful. I have a great salesman Chris Schmitt. The service Dept. People are very professional and explain everything too . I will not go anywhere else ! Great dealership!!! More

I got good experience in the process of buying my car, but right after three months I noticed a bubble in one of my tires. The dealer couldn’t do anything about it because tires are not in a guaranteed. I but right after three months I noticed a bubble in one of my tires. The dealer couldn’t do anything about it because tires are not in a guaranteed. I said to myself I bought a brand new car that came with a bad tires, they keep putting the blame on me and how many other persons could be happening the same? I’m feel like I was rob because you don’t buy a car to have it in a garage, you buy it because you need it on your daily basis and you expect it to last longer, that’s way I bought it new otherwise I would it go to a use car dealer. Not happy at all. More

I like that I got the specific loaner car I asked for. Excellent and reliable service. Excellent and reliable service. More

Always a good experience when I come in to get car serviced. Easy to schedule, check in process is simple and from there you are kept well informed about what is going on. The services, costs and time serviced. Easy to schedule, check in process is simple and from there you are kept well informed about what is going on. The services, costs and time lines are all explained in the detail you want. All in all it was a good experience. More

The team did a great job with service. The estimate for additional work was reasonable. Thanks. The estimate for additional work was reasonable. Thanks. More