Lexus of Northborough

Eugene was very helpful, his professionalism was so excellent and he made me feel so comfortable in my decision making for purchasing my car. excellent and he made me feel so comfortable in my decision making for purchasing my car. More

The Northborough team is amongst the finest I’ve ever seen, they treat me like I was a star. My experience from beginning to end was exceptional in every aspect, if you’re looking for a dealership that y seen, they treat me like I was a star. My experience from beginning to end was exceptional in every aspect, if you’re looking for a dealership that you I’ll pamper you and your car this is the place, thanks Mr Warren and team. More

From the moment I walked in the showroom, their attentiveness & curtesy was apparent. Juan Cerruti my sales rep was exceptional - his service and knowledge was much appreciated. I walked in at th attentiveness & curtesy was apparent. Juan Cerruti my sales rep was exceptional - his service and knowledge was much appreciated. I walked in at the end of the day on a Friday nite and the whole team made me feel right at home with no pressure. Juan went far above and beyond to the point that he even detailed my car himself (the crew had already went home) while the financing was being handled. Credit Manager Kevin McHale took the time to explain the services and benefits I was to expect. I appreciated his thoroughness and patience as I learned about my vehicle and the services & benefits of buying a Lexus. Moreover, their pricing was best in class. Follow up after sale was terrific as well. I've received several calls from Juan just to check in. I can’t recommend this dealership enough if you’re in the market for a new Lexus. Excellent customer service! More

Exellent customer service ! Val was great 👍 Iam very happy with his service 👌 Finance department is also nice and very helpful ! happy with his service 👌 Finance department is also nice and very helpful ! More

It was an easy open process to purchase a car. Both sales and finance were very helpful navigating us through the transaction. I would recommend this dealership to a friend. and finance were very helpful navigating us through the transaction. I would recommend this dealership to a friend. More

Our experience with the Lexus dealership of Northborough was first-rate due largely to our sales person Juan Cerruti, who was knowledgeable, personable, and patient. His relaxed manner, and fine sense o was first-rate due largely to our sales person Juan Cerruti, who was knowledgeable, personable, and patient. His relaxed manner, and fine sense of humor made the car buying experience, usually difficult, a lot easier. Juan went out of his way to make sure we purchased the vehicle that we wanted, explained well the many details of our new car, and followed up immediately with a question we had after purchase, I would recommend Juan Cerruti highly to anyone wishing to purchase a new car. More

Great service, made the process very simple so I didnt have to wait around long have to wait around long More

The sales person was very thorough during the delivery process. He was very curtious and patient with our questions. The financing and registration process was seamless. process. He was very curtious and patient with our questions. The financing and registration process was seamless. More

When bringing my leased car in for a recall, I had no idea I would leave with a brand new car! I randomly began speaking with Chris Schmitt in a very relaxed conversation and liked everything he said. I idea I would leave with a brand new car! I randomly began speaking with Chris Schmitt in a very relaxed conversation and liked everything he said. It was because of his low key and extremely informative approach that I decided it was the right time, right place and right car. More

Friendly and Knowledgeable Sales and Finance Staff. They were prompt professional and responsive. were prompt professional and responsive. More