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Lexus of Northborough

Northborough, MA

4.9
724 Reviews

14 Belmont St

Northborough, MA

01532

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Showing 724 reviews

September 01, 2021

It was an easy open process to purchase a car. Both sales and finance were very helpful navigating us through the transaction. I would recommend this dealership to a friend. More

by Artm123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Fred Khajehzadeh
Sep 01, 2021 -

Lexus of Northborough responded

We're glad we've earned your confidence! Thank you for trusting the Lexus of Northborough team with your vehicle-buying needs - we hope the new ride exceeds expectations!

August 15, 2021

Our experience with the Lexus dealership of Northborough was first-rate due largely to our sales person Juan Cerruti, who was knowledgeable, personable, and patient. His relaxed manner, and fine sense o More

by quinn1101
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Campos, Juan Cerruti
Aug 16, 2021 -

Lexus of Northborough responded

There are so many compliments in your review which we love! Thank you for taking time to post about your experience working with Juan at Lexus of Northborough. It makes our day to hear that he helped you drive home in the right vehicle for you, and we appreciate you trusting us with this purchase. Have a wonderful week!

August 05, 2021

Great service, made the process very simple so I didnt have to wait around long More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt
Aug 05, 2021 -

Lexus of Northborough responded

Thank you for the great review, Chris! We appreciate your support and are happy to hear that you had such an efficient experience working with the Lexus of Northborough team. Drive safely, and we hope to see you again down the road!

July 15, 2021

The sales person was very thorough during the delivery process. He was very curtious and patient with our questions. The financing and registration process was seamless. More

by a_navikonis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Resulaj
Jul 15, 2021 -

Lexus of Northborough responded

Your five stars make our day! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Thank you for choosing Lexus of Northborough and we hope to see you next time. Enjoy the new ride!

July 12, 2021

When bringing my leased car in for a recall, I had no idea I would leave with a brand new car! I randomly began speaking with Chris Schmitt in a very relaxed conversation and liked everything he said. I More

by Ellenstems
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Chris Schmitt, Louie Canoy
Jul 12, 2021 -

Lexus of Northborough responded

Ellen - we're glad we could turn your recent service visit into a successful new car buying experience! Thank you for trusting the Lexus of Northborough team with your business - it is truly our honor and pleasure to help. Enjoy your new vehicle - and we hope to see you again next time!

June 29, 2021

Friendly and Knowledgeable Sales and Finance Staff. They were prompt professional and responsive. More

by Prem Babu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Val Resulaj
Jun 30, 2021 -

Lexus of Northborough responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Lexus of Northborough team. Drive safely, and we hope to earn your business again down the road!

June 02, 2021

Its a difficult time for everyone during covid. I had decided to down grade but Jovani helped me to make it work out. Thank you Jovani will see you again for another one. More

by Alex J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovani Santo
Jun 02, 2021 -

Lexus of Northborough responded

Hi Alex! Thank you for the kind review. We are happy to hear that Jovani welcomed you into our dealership and found a vehicle that works for you. It means a lot to all of us at Lexus of Northborough to have earned your business. Drive safe and have a great day!

May 25, 2021

Everyone at Lexus of Northboro was great to deal with. My sales rep Fred went out of his way to find me the vehicle I wanted and finalize the transaction. Chris in financing was even more help if that’s poss More

by stevep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Khajehzadeh, Christopher Campos, Noah Cahillane
May 25, 2021 -

Lexus of Northborough responded

Thank you, Steve, for your review of Lexus of Northborough! It is great to hear that Chris and Fred walked you through the sales experience and we wish you safe travels!

May 14, 2021

Lexus of Northboro pretty easy to deal with and sales person Val was nice. He worked with me to make the process smooth, although they should add another finance guy because waiting for that part of the More

by beckyar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Val Resulaj
May 17, 2021 -

Lexus of Northborough responded

Becky - Thank you for reaching out. We strive to deliver a great value to our customers and I will keep your review in mind moving forward. If there is anything that I can do to assist you, please don't hesitate to give me a call. Safe driving in your new vehicle. Mitch Cook - General Manager - 508-836-2137

May 10, 2021

I have purchased 6 cars since 1986 and this was by far the most outstanding experience I have ever had. I wish I had found this dealership long ago. The manager, Noah Cahillane, and his staff are compet More

by williamsod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Noah Cahillane
May 11, 2021 -

Lexus of Northborough responded

Thank you for taking the time to leave us a review! It means a lot to hear you say that you had one of the most outstanding experiences you've ever had working with us at Lexus of Northborough, and we will certainly let Noah and our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

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