Lexus of Northborough
Northborough, MA
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It was an easy open process to purchase a car. Both sales and finance were very helpful navigating us through the transaction. I would recommend this dealership to a friend. and finance were very helpful navigating us through the transaction. I would recommend this dealership to a friend. More
Our experience with the Lexus dealership of Northborough was first-rate due largely to our sales person Juan Cerruti, who was knowledgeable, personable, and patient. His relaxed manner, and fine sense o was first-rate due largely to our sales person Juan Cerruti, who was knowledgeable, personable, and patient. His relaxed manner, and fine sense of humor made the car buying experience, usually difficult, a lot easier. Juan went out of his way to make sure we purchased the vehicle that we wanted, explained well the many details of our new car, and followed up immediately with a question we had after purchase, I would recommend Juan Cerruti highly to anyone wishing to purchase a new car. More
The sales person was very thorough during the delivery process. He was very curtious and patient with our questions. The financing and registration process was seamless. process. He was very curtious and patient with our questions. The financing and registration process was seamless. More
When bringing my leased car in for a recall, I had no idea I would leave with a brand new car! I randomly began speaking with Chris Schmitt in a very relaxed conversation and liked everything he said. I idea I would leave with a brand new car! I randomly began speaking with Chris Schmitt in a very relaxed conversation and liked everything he said. It was because of his low key and extremely informative approach that I decided it was the right time, right place and right car. More
Its a difficult time for everyone during covid. I had decided to down grade but Jovani helped me to make it work out. Thank you Jovani will see you again for another one. decided to down grade but Jovani helped me to make it work out. Thank you Jovani will see you again for another one. More
Everyone at Lexus of Northboro was great to deal with. My sales rep Fred went out of his way to find me the vehicle I wanted and finalize the transaction. Chris in financing was even more help if that’s poss sales rep Fred went out of his way to find me the vehicle I wanted and finalize the transaction. Chris in financing was even more help if that’s possible. Great experience. Would not go anywhere else. Thanks again More
Lexus of Northboro pretty easy to deal with and sales person Val was nice. He worked with me to make the process smooth, although they should add another finance guy because waiting for that part of the person Val was nice. He worked with me to make the process smooth, although they should add another finance guy because waiting for that part of the process was too long. I felt with the amount of money spent they could have offered a gift, or something special because there was no negotiation at all. Maybe two free oil changed, one came with the car. More
I have purchased 6 cars since 1986 and this was by far the most outstanding experience I have ever had. I wish I had found this dealership long ago. The manager, Noah Cahillane, and his staff are compet the most outstanding experience I have ever had. I wish I had found this dealership long ago. The manager, Noah Cahillane, and his staff are competent, respectful, and fair. I left the dealership after 1.5 hours with a contract for the car I wanted, at a price I was willing to pay, and they outpaced their competition in every way. I recommend this dealership highly and would do business with them again. More