Lexus of Northborough
Northborough, MA
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This was by far the best experience and customer service ever encountered when purchasing a car. Everything was seamless from our sales person, Chris Schmitt, to the business manager, Chis Campos and the s ever encountered when purchasing a car. Everything was seamless from our sales person, Chris Schmitt, to the business manager, Chis Campos and the service department. Everyone was super pleasant, engaging and accommodating to our schedule especially given the holiday timing of all of this. Communication was thorough and timely. I would highly recommend Chris, his team and Lexus of Northborough for anyone looking. More
Had a great experience purchasing a used Lexus ES350 from Val in sales. Also enjoyed working with Chris in finance. This is an A+ dealership as I have three other Lexus in my household and have all servi Val in sales. Also enjoyed working with Chris in finance. This is an A+ dealership as I have three other Lexus in my household and have all service performed by the team. Val is a great guy, no pressure, very accommodating making the purchase experience a real pleasure. More
Eugene was very helpful, his professionalism was so excellent and he made me feel so comfortable in my decision making for purchasing my car. excellent and he made me feel so comfortable in my decision making for purchasing my car. More
The Northborough team is amongst the finest I’ve ever seen, they treat me like I was a star. My experience from beginning to end was exceptional in every aspect, if you’re looking for a dealership that y seen, they treat me like I was a star. My experience from beginning to end was exceptional in every aspect, if you’re looking for a dealership that you I’ll pamper you and your car this is the place, thanks Mr Warren and team. More
From the moment I walked in the showroom, their attentiveness & curtesy was apparent. Juan Cerruti my sales rep was exceptional - his service and knowledge was much appreciated. I walked in at th attentiveness & curtesy was apparent. Juan Cerruti my sales rep was exceptional - his service and knowledge was much appreciated. I walked in at the end of the day on a Friday nite and the whole team made me feel right at home with no pressure. Juan went far above and beyond to the point that he even detailed my car himself (the crew had already went home) while the financing was being handled. Credit Manager Kevin McHale took the time to explain the services and benefits I was to expect. I appreciated his thoroughness and patience as I learned about my vehicle and the services & benefits of buying a Lexus. Moreover, their pricing was best in class. Follow up after sale was terrific as well. I've received several calls from Juan just to check in. I can’t recommend this dealership enough if you’re in the market for a new Lexus. Excellent customer service! More