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Lexus of Northborough

Northborough, MA

4.9
728 Reviews

14 Belmont St

Northborough, MA

01532

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Showing 728 reviews

June 11, 2022

I recommend keeping all your service papers when work has been done. They’ll recommend doing services that you had completed not too long before. They are accountable for mistakes if you are on top of it and More

by Linda Suy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steele, Bethany Turgeon
Jun 13, 2022 -

Lexus of Northborough responded

Hi Linda - Customer feedback helps us improve so I appreciate you reaching out. I'm sorry for any confusion on our end regarding your service history. We want to take excellent care of our guests and their vehicles, so I will bring your review to my team. If there is anything that I can do to assist you, please call me directly. Thank you, Mitch Cook - Owner - 508-836-2137

June 03, 2022

The staff at Lexus of Northborough always treats you well. They keep you informed of any extra work that needs to be done when your car is being serviced and they do a thorough and competent job. More

by John.herrmann6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Miller, Michael Olson
Jun 06, 2022 -

Lexus of Northborough responded

John, your review made our day here at Lexus of Northborough. Thank you so much for sharing how thorough and competent of a job we do here. See you next time!

May 27, 2022

Exceptional service! Very professional. I highly recommend them. my car came back clean and all service completed More

by Bdel44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Olson
May 31, 2022 -

Lexus of Northborough responded

Thank you for the great review. We are glad that the team was professional and nice to work with. See you again next time here at Lexus of Northborough!

May 26, 2022

They are attentive, polite, and respond to questions. Explanations are provided in a professional manner that does not allow the customer to feel a silly question has been asked. Accommodations in waitin More

by Sbryan412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fprget
May 27, 2022 -

Lexus of Northborough responded

We're thrilled we're delivering the accommodating and professional service we pride ourselves on! From the whole Lexus of Northborough team, thank you for your business and kind feedback. We'll see you again next time!

May 26, 2022

Very nice service and good patient they are fixed and check out the car ready for summer air conditioning works good after service More

by Qbliu _0109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Fred Khajehzadeh, Val Resulaj, Ashraf Hassan, Eugene Oppong, Noah Cahillane, Chuck Haddad, Jovani Santo, Juan Cerruti, Rosa Ridley
May 26, 2022 -

Qbliu _0109 responded

I write it message already

May 26, 2022 -

Qbliu _0109 responded

I agree with Northborough service is very good

May 26, 2022 -

Qbliu _0109 responded

I agree with Northborough Lexus service is good 👍

May 26, 2022 -

Qbliu _0109 responded

I agree with Northborough Lexus service is very good

May 26, 2022 -

Qbliu _0109 responded

Very nice to customers

May 27, 2022 -

Lexus of Northborough responded

Thank you for choosing Lexus of Northborough! We love to hear that your air conditioning is working well after your recent visit. Safe driving and enjoy the summer!

May 25, 2022

Friendly, polite, efficient, just a few words to describe this dealership at all times, highly recommend. More

by Ryex
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
May 25, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

May 24, 2022

The personalized service from all departments is excellent! I just bought my 4th Lexus from them. More

by mark. giroux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Chris Schmitt, Michael Olson, Christopher Campos
May 25, 2022 -

Lexus of Northborough responded

Hi Mark - We are delighted to have earned your repeat business! Thank you for choosing Lexus of Northborough and for sharing your terrific review. Safe travels ahead!

May 14, 2022

Friendly representatives . Easy working with them.Very helpful and respectful.Nice to negotiate with them More

by Bedri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovani Santo
May 16, 2022 -

Lexus of Northborough responded

Thank you for sharing your excellent feedback! We are grateful to have earned your business and we hope to see you again at Lexus of Northborough. Drive safely!

May 06, 2022

Our experience was amazing. We went window shopping for a vehicle and ended up putting a deposit on a brand new Lexus. Marcel is amazing at what he does. His knowledge, professi More

by Erika.r82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel Grabias
May 09, 2022 -

Lexus of Northborough responded

Congratulations on your purchase, Erika! It is wonderful to hear that Marcel took such great care of you and earned your business. Thank you for coming to Lexus of Northborough!

May 03, 2022

Marcel Rosa Chris helped me to purchase my car. No pressure hassle free transaction. I was very pleased. More

by Stryazdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel, Andrew Wheeler, Christopher Campos, Rosa Ridley
May 04, 2022 -

Lexus of Northborough responded

Congratulations on your new car! We are happy to hear that you had such a positive experience working with our team on the purchase. Thank you and safe travels from all of us at Lexus of Northborough!

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