Lexus of Northborough

Adam was phenomenal - excellent communication and extremely thoughtful. He made every effort to make certain my Lexus was repaired in a timely manner. extremely thoughtful. He made every effort to make certain my Lexus was repaired in a timely manner. More

The service department personnel are professional and courteous. They take the time to explain things to you. courteous. They take the time to explain things to you. More

Lexus of Nortboro is the only place I utilize for sales and service these past 5 years! and service these past 5 years! More

They quickly discovered that I had road debris causing my wheel/brake noise issue and removed it at no cost. Super easy. Thanks wheel/brake noise issue and removed it at no cost. Super easy. Thanks More

Great as always in service. Profesional, courteous, polite. Pleasure in bringing in my Lexus for service. Highly recommend the team. Profesional, courteous, polite. Pleasure in bringing in my Lexus for service. Highly recommend the team. More

Professional, clean courteous and a great experience as always. We have been coming here for over 10 years with out any issues. always. We have been coming here for over 10 years with out any issues. More

I recommend keeping all your service papers when work has been done. They’ll recommend doing services that you had completed not too long before. They are accountable for mistakes if you are on top of it and been done. They’ll recommend doing services that you had completed not too long before. They are accountable for mistakes if you are on top of it and paying attention. Lobby area has nice seats, drinks, and snacks for their customers which is really nice. Ask for discounted services and they usually apply 10% off. Not a bad dealership, not great either, but better than most. More

The staff at Lexus of Northborough always treats you well. They keep you informed of any extra work that needs to be done when your car is being serviced and they do a thorough and competent job. well. They keep you informed of any extra work that needs to be done when your car is being serviced and they do a thorough and competent job. More

Exceptional service! Very professional. I highly recommend them. my car came back clean and all service completed Very professional. I highly recommend them. my car came back clean and all service completed More

They are attentive, polite, and respond to questions. Explanations are provided in a professional manner that does not allow the customer to feel a silly question has been asked. Accommodations in waitin Explanations are provided in a professional manner that does not allow the customer to feel a silly question has been asked. Accommodations in waiting area are very welcoming. More