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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
724 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 724 reviews

July 23, 2022

The service was impeccable. From the receptionist when I walked through the door, to last person who showed me to my car after it was repaired, and everyone in between. I am 100 More

by Sheryl0129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
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Jul 25, 2022 -

Lexus of Northborough responded

Thanks so much for giving the Lexus of Northborough team a shoutout. We're so pleased to hear that you had a seamless experience with us!

July 23, 2022

The dealer have good full services. Give you all the need to be done. Very services. More

by Nguyenha4680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Jul 25, 2022 -

Lexus of Northborough responded

Thank you for putting your trust in the Lexus of Northborough team. It means a lot to hear that you're happy. Thanks again!

July 20, 2022

Excellent service Took the time to replace my brakes late in the day knowing I was going to be taking a long car trip early next day More

by Arjgn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 21, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

July 14, 2022

Great service! Everyone was courteous and kept me informed along the way! Would highly recommend this dealership and service department! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Jul 14, 2022 -

Lexus of Northborough responded

Kelly, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

July 13, 2022

Pleasant atmosphere, great service, attentive, and nice people. What more could one ask for when having service on their car? More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Michael Olson
Report | Print
Jul 14, 2022 -

Lexus of Northborough responded

Thanks for your glowing review, Len! We're delighted our team welcomed you with friendly, accommodating service that shaped a wonderful experience. We hope to work with you again at Lexus of Northborough!

July 12, 2022

Fast, efficient service. Everyone I dealt with at this dealer was friendly, efficient and very helpful. More

by lojack37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Deamicis, Michael Olson, Joseph Steele, Bethany Turgeon, Sarah Hall, Alexander Martin, Alejandra Brambila, Adam Dziewit
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Jul 12, 2022 -

Lexus of Northborough responded

Thanks for reviewing Lexus of Northborough! We're delighted our team provided welcoming, professional, and timely service. Until next time!

July 12, 2022

Always friendly and honest. Customer service is the best! Been going here for years for two different lexus SUVs. More

by Taryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Chris Schmitt, Michael Olson
Report | Print
Jul 13, 2022 -

Lexus of Northborough responded

Thank you very much for your support and loyalty to us here at Lexus of Northborough. We appreciate your feedback and we're thrilled you enjoy working with our team. We look forward to seeing you next time!

July 07, 2022

The rep offered very good service. The waiting room is very clean, and the people there are very nice The car s as after service is very clean. Thanks! More

by ye.eric8
Recommend Dealer
Yes
Employees Worked With
Alexander Martin
Report | Print
Jul 08, 2022 -

Lexus of Northborough responded

Thank you for the review. We are glad to have your business and are pleased that you enjoyed working with our team. See you next time here at Lexus of Northborough!

July 04, 2022

Easy and friendly check in. Service completed timely and competently. Jonathan provides great care always. More

by Swms1949
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 05, 2022 -

Lexus of Northborough responded

Thanks so much for this wonderful rating and review! We appreciate your support of us here at Lexus of Northborough and we look forward to seeing you next time.

July 01, 2022

I’ve always been very happy with the service. There timely and thorough. The car comes back cleaned and all set. More

by Mr Driscoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Report | Print
Jul 01, 2022 -

Lexus of Northborough responded

Thank you for the wonderful feedback! Happy customers make us happy and we truly appreciate you trusting our Lexus of Northborough team with your vehicle. See you next time!

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