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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
724 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 724 reviews

August 27, 2022

We have been going to Lexus of Northboro since they opened. Everyone is friendly and professional. More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
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Aug 29, 2022 -

Lexus of Northborough responded

This is what we love to see, Sherry! Thanks for being a loyal Lexus of Northborough customer!

August 27, 2022

I cannot say how much I appreciate this dealership and the staff. They followed up in 6 months just like they said, were so welcoming and friendly, and made buying a car breeze. I cannot thank Val enoug More

by gpking2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Resulaj
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Aug 29, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Val and the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Great dealership with professional staff. All my questions and needs were addressed quickly. Highly recommended. More

by JRN121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Cahillane, Rosa Ridley
Report | Print
Aug 26, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back!

August 25, 2022

Very pleasant salesman, Eugene. Answered all my questions and was very knowledgeable. Highly recommend this dealer More

by Dk5058
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Oppong, Noah Cahillane
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Aug 26, 2022 -

Lexus of Northborough responded

We're thrilled Eugene could make your experience a success! Thanks for supporting Lexus of Northborough with your review!

August 23, 2022

Very Efficient service and tech told me everything I needed to know. Car was picked up and delivered promptly as promised. More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Aug 23, 2022 -

Lexus of Northborough responded

Thank you for the great review, Barbara! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back!

August 18, 2022

Service dept personnel presented themselves professionally & courteously. Engendered trust by not replacing an item that was not needed. Interior car cleaning was not quite adequate. I would More

by ES350Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon, Nicholas Morais
Report | Print
Aug 19, 2022 -

Lexus of Northborough responded

Thank you for your honest feedback. While I am glad our team left a great impression, I do apologize for not cleaning your vehicle up to our high standards and for any mix-up with what was replaced on your vehicle. Customer satisfaction is our priority, so if you could give me a call, I would be happy to address any ongoing concerns. Thank you, Adam Dziewit - Service Manager - (508) 836-2068

August 15, 2022

I always get Rolls Royce service at Volkswagen prices and the waiting areas are so comfortable.How can you beat that?🤑 More

by afdoyle444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Adam Dziewit
Report | Print
Aug 16, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

August 13, 2022

Your team went above and beyond to resolve my issue. Their concern and diligence was very much appreciated. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steele, Adam Dziewit
Report | Print
Aug 13, 2022 -

Lexus of Northborough responded

We're overjoyed we could fix your issue with attentive assistance, Lori! Thanks for supporting Lexus of Northborough with your business and your stellar review!

August 10, 2022

Great service with professionals who go out of their way to help with trade in and purchase of my car! More

by Ernestina A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Campos, Chuck Haddad, Rosa Ridley
Report | Print
Aug 11, 2022 -

Lexus of Northborough responded

This feedback is music to our ears! Thank you for choosing Lexus of Northborough and for sharing your experience. We wish you many safe and happy miles ahead!

July 31, 2022

Boy my car at this dealership and was happy with process. Have had the car set up there ever since Very happy with the service More

by kelaher22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D page
Report | Print
Aug 01, 2022 -

Lexus of Northborough responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back!

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