Lexus of Northborough

The experience at Lexus of Northboro was excellent. ..not one complaint at all. Well done! ..not one complaint at all. Well done! More

Dealer is great. Very friendly and professional. However service expectations (wait time) was horrible today. Had a scheduled appointment for a simple oil change. Very friendly and professional. However service expectations (wait time) was horrible today. Had a scheduled appointment for a simple oil change. Was there waiting for almost to hours. More

Good communicator. Prompt response to my questions and concerns. Completed all that I requested Burt Aaronson Prompt response to my questions and concerns. Completed all that I requested Burt Aaronson More

Service department is efficient, easy to work with and has car work done on time as promised. has car work done on time as promised. More

This dealership is the BEST! They make it easy and convenient to schedule appointments. The work is always done right and the car looks better coming out than when it when in! They make it easy and convenient to schedule appointments. The work is always done right and the car looks better coming out than when it when in! They really provide 5 star customer service - all of my experiences have been excellent! More

I go to Lexus of Northborough for service on my Lexus. My Lexus IS 7 years old but always looks like new when I get it back. They always do an excellent job and keep it running it’s best. And, everyone My Lexus IS 7 years old but always looks like new when I get it back. They always do an excellent job and keep it running it’s best. And, everyone in the service dept is very nice and professional. More

Mike the Service manager is the reason I go to Northborough Lexus. Mike always takes care of my needs and make sure that everything is completed before I leave. If you have not been to Northboroug Northborough Lexus. Mike always takes care of my needs and make sure that everything is completed before I leave. If you have not been to Northborough Lexus for service you should make an appointment ask For Michael Olsen and you will be very happy More

My experience from beginning to end was impeccable, my service advisor greeted me upon arrival and interrupted what he was doing to make sure that I was welcomed into the establishment. He was in touch th service advisor greeted me upon arrival and interrupted what he was doing to make sure that I was welcomed into the establishment. He was in touch throughout the entire process ensuring that it was seamless from start to finish. More

By far the best dealership I’ve ever dealt with. I won’t take my Lexus anywhere else. I had to deal with one other Lexus dealer and they weren’t even close to Lexus of Northborough. The care, servic I won’t take my Lexus anywhere else. I had to deal with one other Lexus dealer and they weren’t even close to Lexus of Northborough. The care, service, work, communication, and kindness they show me each and every time is beyond my high expectations. The way they take care of me through my previous Lexus and current one, I honestly can’t see myself owning anything but a Lexus going forward. More

This place is the best! They always make it so easy for us each time we need a service! Mike is awesome! They always make it so easy for us each time we need a service! Mike is awesome! More