Lexus of Northborough

This dealership is the BEST! They make it easy and convenient to schedule appointments. The work is always done right and the car looks better coming out than when it when in! They make it easy and convenient to schedule appointments. The work is always done right and the car looks better coming out than when it when in! They really provide 5 star customer service - all of my experiences have been excellent! More

I go to Lexus of Northborough for service on my Lexus. My Lexus IS 7 years old but always looks like new when I get it back. They always do an excellent job and keep it running it’s best. And, everyone My Lexus IS 7 years old but always looks like new when I get it back. They always do an excellent job and keep it running it’s best. And, everyone in the service dept is very nice and professional. More

Mike the Service manager is the reason I go to Northborough Lexus. Mike always takes care of my needs and make sure that everything is completed before I leave. If you have not been to Northboroug Northborough Lexus. Mike always takes care of my needs and make sure that everything is completed before I leave. If you have not been to Northborough Lexus for service you should make an appointment ask For Michael Olsen and you will be very happy More

My experience from beginning to end was impeccable, my service advisor greeted me upon arrival and interrupted what he was doing to make sure that I was welcomed into the establishment. He was in touch th service advisor greeted me upon arrival and interrupted what he was doing to make sure that I was welcomed into the establishment. He was in touch throughout the entire process ensuring that it was seamless from start to finish. More

By far the best dealership I’ve ever dealt with. I won’t take my Lexus anywhere else. I had to deal with one other Lexus dealer and they weren’t even close to Lexus of Northborough. The care, servic I won’t take my Lexus anywhere else. I had to deal with one other Lexus dealer and they weren’t even close to Lexus of Northborough. The care, service, work, communication, and kindness they show me each and every time is beyond my high expectations. The way they take care of me through my previous Lexus and current one, I honestly can’t see myself owning anything but a Lexus going forward. More

This place is the best! They always make it so easy for us each time we need a service! Mike is awesome! They always make it so easy for us each time we need a service! Mike is awesome! More

Mike Olson was my service advisor he was awesome got me in and out and everyone at the dealership was pleasant in and out and everyone at the dealership was pleasant More

Customer Service has been only getting poor. Very poor Car cleaning in each service compared to other luxury dealerships. Very poor Car cleaning in each service compared to other luxury dealerships. More

Great personal service as usual! ! The staff at Lexus of Northboro always goes the extra mile. ! The staff at Lexus of Northboro always goes the extra mile. More

They let me come early to my service appointment an worked with me while I was at work an Bethany was very polite an explained everything to me for the whole process definetly will go back worked with me while I was at work an Bethany was very polite an explained everything to me for the whole process definetly will go back More