Lexus of Northborough

Great customer service provided my Michael O. Complete explanation and follow up as needed. Thanks Complete explanation and follow up as needed. Thanks More

Always professional and courteous. Car is done on time as promised. Clean and ready to go. Car is done on time as promised. Clean and ready to go. More

Very nice people who always follow through on my requests and do a thorough job with all service work. and do a thorough job with all service work. More

Lexus of Northborough is a dealership that deserves accolades for their sales and service. Over my years of purchasing several Lexus vehicles I have been extremely satisfied with the sales and service accolades for their sales and service. Over my years of purchasing several Lexus vehicles I have been extremely satisfied with the sales and service departments at Lexus of Northborough. My vehicle was recently brought in for maintenance and Joseph Steele provided excellent service overseeing the required work and proving to me that I have chosen a top notch dealership! More

Always great experience with sales team. Can’t say the same for service department. Interaction with service personnel leaves a lot to be desired. Automated texts have replaced human interac Can’t say the same for service department. Interaction with service personnel leaves a lot to be desired. Automated texts have replaced human interactions… no one available to explain work performed or service/maintenance that maybe required in the near term More

Lexus of Northborough and their Service Dept. are such a breeze to deal with- keep you up to date when taking care of your service needs. Their whole purchase and service to date have been a plea are such a breeze to deal with- keep you up to date when taking care of your service needs. Their whole purchase and service to date have been a pleasure. Highly recommend to anyone looking to buy a new or used Lexus! More

The experience at Lexus of Northboro was excellent. ..not one complaint at all. Well done! ..not one complaint at all. Well done! More

Good communicator. Prompt response to my questions and concerns. Completed all that I requested Burt Aaronson Prompt response to my questions and concerns. Completed all that I requested Burt Aaronson More

Dealer is great. Very friendly and professional. However service expectations (wait time) was horrible today. Had a scheduled appointment for a simple oil change. Very friendly and professional. However service expectations (wait time) was horrible today. Had a scheduled appointment for a simple oil change. Was there waiting for almost to hours. More

Service department is efficient, easy to work with and has car work done on time as promised. has car work done on time as promised. More