Lexus of Northborough

Team at Lexus are kind and welcoming, listen and understand what your needs are, excellent at delivery, no surprises. I would recommend this location anytime. understand what your needs are, excellent at delivery, no surprises. I would recommend this location anytime. More

Friendly, helpful and provided right information. They have taken good care of customers. It’s a nice dealer to choose for cars! They have taken good care of customers. It’s a nice dealer to choose for cars! More

They were upfront about their recommendations but weren't pushy about it. I've had consistently good experiences with them pushy about it. I've had consistently good experiences with them More

Great prompt service- Johnathan was awesome! In spite of construction the accommodations were good. Will go back. In spite of construction the accommodations were good. Will go back. More

Everyone a Lexus Northboro goes out of their way to take care of the customers. care of the customers. More

Great service and friendly staff. They always make sure you are satisfied highly recommend for service They always make sure you are satisfied highly recommend for service More

Great place. I’m always treated great and the service is also great. Friendly and happy environment. Keep up the great work folks!💪 I’m always treated great and the service is also great. Friendly and happy environment. Keep up the great work folks!💪 More

Although the main showroom and service area are under significant renovation, the service is still very efficient and the temporary waiting area is sufficiently comfortable and stocked with coffee, soda, significant renovation, the service is still very efficient and the temporary waiting area is sufficiently comfortable and stocked with coffee, soda, water and snacks. There is a reason I take my Toyota Tundra pickup truck to Lexus for service! More

Valet service is exceptional option. Interaction with service department has been relegated to texts. I was sent a text telling me car was ready with link to review work performed and Interaction with service department has been relegated to texts. I was sent a text telling me car was ready with link to review work performed and payment. Once accessed, no details provided on work that was completed, but did ask for payment information. Possibly a system issue, but something to improve upon to keep customer informed. More

I am treated very well with prompt service and respect! Thank you very much I appreciate it. Thank you very much I appreciate it. More