Lexus of North Miami - Service Center

Great Service Always a pleasure to get my service done at Lexus of North Miami. My advisor Bobby always provide great service. Will definitely go back to this locat Always a pleasure to get my service done at Lexus of North Miami. My advisor Bobby always provide great service. Will definitely go back to this location More

Car service Excellent attention. Good service. I only wait for 1 hour. My only recommendation will be improved the car wash service, it’s not the best. Excellent attention. Good service. I only wait for 1 hour. My only recommendation will be improved the car wash service, it’s not the best. More

Positive experience I went to dealership thinking I needed help as (!) appeared on my dashboard. I was told a nail was in my tire, it couldn’t b patched & I need a new t I went to dealership thinking I needed help as (!) appeared on my dashboard. I was told a nail was in my tire, it couldn’t b patched & I need a new tire, which I bought. Unexpected expense! Everyone was very nice with great explanations & because it was a Jewish holiday & I was on a time frame, I was given expedited service at no extra charge. My car is perfect & looks great after the car wash! More

Service Dept is the best - very professional, courteous, and responsive Mauricio Galvan is my service rep and he never lets me down and always has a loaner av is the best - very professional, courteous, and responsive Mauricio Galvan is my service rep and he never lets me down and always has a loaner available More

Professional They qualified enough to speak with the customer and service manger drove my car by himself when I asked him for something in my car They qualified enough to speak with the customer and service manger drove my car by himself when I asked him for something in my car More

Always very accommodating Thank you to the service team and the gentlemen that always helps me get in and out swiftly and professionally. Your entire team is fantastic. Than Thank you to the service team and the gentlemen that always helps me get in and out swiftly and professionally. Your entire team is fantastic. Thank you. More

Excellent Customer Service and Repair Job!!! Overall the customer service and repair job were excellent to say the least. Zoe and Leah in the collision department were simply the best. My second Overall the customer service and repair job were excellent to say the least. Zoe and Leah in the collision department were simply the best. My second time using Lexus for collision damage and I would go there a third time if I have to. Lastly, I'm in awe of the repair job... Like new!!! More

Service appointment The 25,000 miles service done on our ES350 was completed before our requested time. Harvey Gonzalez has been our Service Consultant for the past nine The 25,000 miles service done on our ES350 was completed before our requested time. Harvey Gonzalez has been our Service Consultant for the past nine years and he always does a great job with our Lexus cars. He is very knowledgeable on Lexus cars and he always makes sure that our cars are serviced correctly. My wife and I are extremely happy with Harvey’s performance as a Service Consultant. More

Great Service As usual, the dealership had me in and out in a minimal amount of time. Yet another great experience with the Lexus of North Miami service department. As usual, the dealership had me in and out in a minimal amount of time. Yet another great experience with the Lexus of North Miami service department. More

Improves pick up times I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute my husbands account of the pick up times but I know that he did text me quite a few times about how long the wait was and i’ve also experienced waiting for a while between them texting when it was ready and actually being able to pick it up (not as long as him though) but I was pleasantly surprised that it only took a couple minutes to get the car this time. More