Lexus of North Miami - Service Center

Disregard for schedule and inappropriate use of customer time. Poor communication among staff. No responsibility taken for their own errors. time. Poor communication among staff. No responsibility taken for their own errors. More

Made me wait 4 hours to get a nail out of my tired and the tire still has the nail. the tire still has the nail. More

I was extremely pleased with how my service was handled this time. I liked that my rep Eric presented everything that my car might need beforehand, gave me options and was patient with me while deciding. I this time. I liked that my rep Eric presented everything that my car might need beforehand, gave me options and was patient with me while deciding. I didn't feel rushed or pressured. My car was returned clean and I enjoy the way it drives now. Ty More

I don’t believe it is the dealership‘s fault, but Lexus let me down. I had to call a main Lexus phone number just to get the runaround on a problem with my car. Lexus lost a customer. let me down. I had to call a main Lexus phone number just to get the runaround on a problem with my car. Lexus lost a customer. More

Excellent service special Mr. Semon Mor,, work was done, professional!Thank you very much.to Lexus service. Semon Mor,, work was done, professional!Thank you very much.to Lexus service. More

The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami More

This dealership has always been the most friendly, accommodating, and responsive that I have experienced in the past 40 years. accommodating, and responsive that I have experienced in the past 40 years. More

I am very happy with the service. No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immedi No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immediately. I went inside to asked and they forgot about me. While they were sitting in an empty office with an actitud. Finally a got my car and with a horrible actitud. I felt insulted. Very unprofessional. I got to the dealer at 10:20 am, waited and I left almost at 3 pm. More

My service is always Excellent because Bobby Rahmani is the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car servi the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car serviced with. When you deal with the best, why would you settle for anyone else. More

My advisor Jonathan Vellon is great! Jonathan a customer advocate and goes above and beyond. Jonathan a customer advocate and goes above and beyond. More