Lexus of North Miami - Service Center
North Miami, FL
327 Reviews of Lexus of North Miami - Service Center
The worse dealership. Service dept is horrible. Brought car in a 8 it’s after 5 abs they say I need to wait another 30 minutes after working all day. This is not the first Service dept is horrible. Brought car in a 8 it’s after 5 abs they say I need to wait another 30 minutes after working all day. This is not the first time this has happened. Think of another dealership and forget Lexis of N. Miami. I have been a customer for over 25 years and it keeps getting worse More
Everything was good, Benny the best, Richard the best too, excellent dealer, excellent service.The appointment was on time. too, excellent dealer, excellent service.The appointment was on time. More
Horrible service by Ronald and team. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. More
Very nice & courteous dealership. Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recom Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recommend this dealership & service person. Thank you Mr. Buddy Shalam More
Friendly and efficient. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional. More
Barak and Lexus of North Miami are always excellent. Going there since moved to Mismi Going there since moved to Mismi More
I had the pleasure of servicing my 2018 RX 350 yesterday. I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the B I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the BEST service manager that Lexus has. Thanks again for your help, Howard Jacobowitz More
Always excellent service and attention when I come in for service. Benny is a pleasure to work with. service. Benny is a pleasure to work with. More
Worse experience I’ve ever had with Lexus. I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part to be replaced and in the meantime I have a constant signal popping on my car stating: system malfunction. I feel unsafe driving the vehicle. More
Very good service, very good at making last minute appointments always have a loaner available which is very important to me. appointments always have a loaner available which is very important to me. More