Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of North Miami - Service Center
North Miami, FL
356 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
356 Reviews of Lexus of North Miami - Service Center
Sort by
January 08, 2019
Great service with Bobby Bobby is the best to take care of your car at Lexus. He listens and we feel like family. Then the car is handled the right way by the staff. Bobby is the best to take care of your car at Lexus. He listens and we feel like family. Then the car is handled the right way by the staff. More
by Bea
Employees Worked With
January 03, 2019
Customer Service Customer service is always excellent. They are very friendly and work with you at all times. They do not try to sell you services you really do not ne Customer service is always excellent. They are very friendly and work with you at all times. They do not try to sell you services you really do not need, like in other dealerships. More
by Robbie1108
December 31, 2018
Bad service After I dropped my NX Lexus They send me a text saying the car needed alignment and nitro fill with a price cost . I ask if that been a lease should After I dropped my NX Lexus They send me a text saying the car needed alignment and nitro fill with a price cost . I ask if that been a lease should’ve included? They said no. I was under the impression that it was. I paid too much for my lease for that not to be included. I acruyhave 2 leases at the dealer. More
by Yasmin0126
Employees Worked With
Harvey Gonzalez
December 24, 2018
Victor was phenomenal. Service was the best. Victor was phenomenal. Everyone was great. Service was excellent. Everyone was extremely courteous and friendly. Could not not expect anything bette Victor was phenomenal. Everyone was great. Service was excellent. Everyone was extremely courteous and friendly. Could not not expect anything better. Would recommend this dealership to everyone. More
by North miami lexus
Employees Worked With
Victor Rodriguz
December 20, 2018
Maintenance The valet service was excellent the gentleman that came was beyond helpful The service was perfect but my car was dirty inside when they returned The valet service was excellent the gentleman that came was beyond helpful The service was perfect but my car was dirty inside when they returned More
by Kklien
December 19, 2018
service Benny was excellent we got both cars in a good time frame, looner was great Over all everything went smooth. The employee that took our cars were ver Benny was excellent we got both cars in a good time frame, looner was great Over all everything went smooth. The employee that took our cars were very friendly More
by Vicky
Employees Worked With
Benny
December 18, 2018
10,000 mile checkup I use Harvey Gonzalez at Lexus of north ‘Miami for the service on my 2018 Lexus 350 I’m very happy with the service and the diligence of the people i I use Harvey Gonzalez at Lexus of north ‘Miami for the service on my 2018 Lexus 350 I’m very happy with the service and the diligence of the people involved with the service. I always lease my cars from this dealership and I’m very happy with it More
by Diane1979
December 18, 2018
Repairs Great service and above and beyond customer service. Will only go to Lexus North Miami!. Everything was absolutely perfect. Can't thank you enough for Great service and above and beyond customer service. Will only go to Lexus North Miami!. Everything was absolutely perfect. Can't thank you enough for my experience More
by Shelly1220
Employees Worked With
Jevel
December 17, 2018
Awesome Customer Service I applaud Lexus of Miami for the amazing changes! A huge difference from 3 years ago!! Everyone is friendly and professional. They have an awesome sys I applaud Lexus of Miami for the amazing changes! A huge difference from 3 years ago!! Everyone is friendly and professional. They have an awesome system where you are kept up to date on the progress of your car and on this visit I noticed that they also send a list if what services were performed on your car. A huge thank you to our advisor Mauricio Galvan. Always friendly and professional! Greatly appreciated! More
by GabyG
Employees Worked With
Mauricio Galvan
December 11, 2018
Erika Lopez. Great Service Consultant. Erika has been assisting me recently with the service for my 2016 Lexus IS, and for my 2019 Lexus NX. Erika is great, she is very professional, and al Erika has been assisting me recently with the service for my 2016 Lexus IS, and for my 2019 Lexus NX. Erika is great, she is very professional, and always willing to help. She listens to your concerns and acts on them as well. I will continue to have Erika as my Service Consultant. Thanks much, Dexter Hunter More
by Dexter Hunter
