Lexus of North Miami - Service Center

I just wanted to take a moment to thank you for your professionalism and excellent service. My recent experience at your collision center was truly outstanding. You were punctual, transparent, and deliv professionalism and excellent service. My recent experience at your collision center was truly outstanding. You were punctual, transparent, and delivered exactly what was promised. The price quoted was the price I paid, with no surprises, which I really appreciate. It’s refreshing to find a trustworthy and reliable garage, and I will definitely be recommending your services to others. Thanks again for your great work! Best regards, More

It it went very well with Bobby his amazing service manager. He deserve to be recognized. Thank you so much, Bobby. I always choose Bobby for a reason because he is very professional and very respectf manager. He deserve to be recognized. Thank you so much, Bobby. I always choose Bobby for a reason because he is very professional and very respectful. It was little time I had to wait. More

Bobby has provided an outstanding and professional job throughout the entire process. Thank you very much. throughout the entire process. Thank you very much. More

Service is efficient as always but waiting time was a little long but it’s worth the waiting time little long but it’s worth the waiting time More

Extremely rude customer service. My car was taken in for service and delivered by valet. When I drove my car I noticed my car was driving terrible and now had an issue that was not p My car was taken in for service and delivered by valet. When I drove my car I noticed my car was driving terrible and now had an issue that was not present. I called to request help with this issue they told me they needed manager approval and would give me a call back. I never received a call back and had to call them a week later to find out what was going on. They at no moment listened to what the issue was and continued to be rude to me as if I was a bother. They finally pushed me off to Lexus of Pembroke Pines. As soon as I arrived, they listened to what I was saying and solved the issue that I was having without having to run a diagnostics on the car. I will not be returning to North Miami for any service nor any of my car needs. More

You took my flat tire immediately and were able to replace it by the end of the day. replace it by the end of the day. More

Service is efficient as always but waiting time is long but it’s worth the waiting time. but it’s worth the waiting time. More

Bobby did excelente work. He gave me great information of needed to be done to auto. He gave me great information of needed to be done to auto. More

Easy to schedule. The wait time was reasonable. Just bring a good book and you can enjoy free cafecito and goodies while you wait for your car to be serviced. The wait time was reasonable. Just bring a good book and you can enjoy free cafecito and goodies while you wait for your car to be serviced. More