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Lexus of North Miami - Service Center

North Miami, FL

4.5
884 Reviews

884 Reviews of Lexus of North Miami - Service Center

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February 28, 2025

Disappointed with the service over all. I’ve taken my car 4 months ago, they were no able to diagnose the problem that I have told them , instead they charged me almost $400 to just add Fre More

by Wandinho11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhonatan
Mar 02, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience and the frustration it has caused. We strive for accurate diagnostics and fair service, so it's disappointing to learn we fell short in this instance. Please reach out if you'd like us to look into this further or discuss any other concerns you may have. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 28, 2025

I am very pleased with Lexus and Bobby is so attentive and caring. It’s a great car to drive!! More

by BKRYSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Bobby at Lexus of North Miami!

February 28, 2025

Excellent service very nice people they even helped me get an Uber and waited outside with me More

by smonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

We are grateful for your review. Thank you from all of us at Lexus of North Miami!

February 27, 2025

The dealership and Bobby Rahmani are top notch. They always keep me informed.I highly recommend this dealership. More

by hargrp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lexus of North Miami responded

Thank you for the high recommendation! We're pleased to hear that Bobby and our team at Lexus of North Miami have kept you well-informed throughout the process. Happy driving!

February 26, 2025

convenient, the appointment time was respected, great service, in and out, very simple process, painless More

by Andrea.Steinacker
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lexus of North Miami responded

Andrea, we're delighted to hear that your experience at Lexus of North Miami was convenient and seamless. Thank you for sharing this positive feedback!

February 26, 2025

Salesman was very good. Dealership was very nice. Only complaint is the cleanliness of the car when I picked it up. A return trip was necessary. More

by Davendiane2
Recommend Dealer
Yes
Employees Worked With
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback. We're glad to hear that our salesman and dealership made a positive impression at Lexus of North Miami. We apologize for the inconvenience with the car's cleanliness and appreciate your understanding in giving us another chance to make it right!

February 26, 2025

Great service, professionals, top rate customer interaction. Service manager Ronald is always amazing and caring. More

by amorfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Feb 26, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that Ronald and our team at Lexus of North Miami provided top-notch service. We appreciate your support and look forward to serving you again!

February 26, 2025

Great service as usual, really happy with the whole dealer experience and thinking on continuing doing business with them. More

by manuel.j.guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Feb 27, 2025 -

Lexus of North Miami responded

Thanks for doing business with us, Manuel! We're glad you can count on the Lexus of North Miami team to deliver.

February 24, 2025

Beautiful dealer and great customer service. Worked with Jayson in the service department and had an exceptional experience. He’s friendly, knowledgeable and goes above and beyond. Would highly More

by CSMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Gamble
Feb 25, 2025 -

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Jayson provided exceptional service at Lexus of North Miami. We appreciate your recommendation and look forward to serving you again in the future!

February 24, 2025

Very efficient and professional. Eric gave me good advice and was very nice. I’m very happy More

by stellavolosin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 24, 2025 -

Lexus of North Miami responded

Thanks for the stellar review of Eric and our team here at Lexus of North Miami! We'll be sure to pass along your kind words!

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