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Lexus of North Miami - Service Center

North Miami, FL

4.5
883 Reviews

883 Reviews of Lexus of North Miami - Service Center

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March 10, 2025

Good service and communication thank you to the team and the pick up driver. The communication was clear and the service detailed. More

by browncadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you appreciated the service and communication from our team at Lexus of North Miami. Thank you for recognizing our efforts, including those of our pick-up driver!

March 10, 2025

Very clean place, nice people, reliable, experienced technicians offering fast, high-quality service. No appointment needed 🚗🔧 More

by lbirjega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the fast and high-quality service at Lexus of North Miami! Our team takes pride in providing a clean environment with experienced technicians. Thanks for sharing your experience, and we look forward to serving you again!

March 10, 2025

Great customer service overall! I’ll definitely recommend friends and family to get their dream car here More

by YAMILEK1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided great customer service. We look forward to welcoming your friends and family in the future!

March 09, 2025

The customer service is good but I was not happy with my loaner. The car was dented in several spots, the rear light was broken, the check engine alert was on and gas was almost running out. And the docum More

by Molinaaea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald provided good customer service
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. While I'm glad to hear the customer service met your expectations, it's disappointing that the loaner vehicle did not meet our standards. We apologize for any inconvenience this caused and would like to address these issues directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 09, 2025

My experience with buying a pre-owned Certified Lexus with sales rep, Luke Smigiel was outstanding. I had another vehicle I was interested in at a different Lexus dealership and Luke convinced me that th More

by SEM1818
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience with Luke at Lexus of North Miami was outstanding and led you to the perfect vehicle! It's wonderful knowing you're happy with your choice, and we look forward to assisting you again in the future. Enjoy every moment in your new ride!

March 09, 2025

Even though I don’t get the job done the service people was very nice and knowledgeable about my needs. I had a sunroof problem that cost way too much money for repairs More

by CORSETT2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel is not listed
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear our service team was helpful and knowledgeable, even though the repair costs were higher than expected. If there's anything else we can assist you with, please let us know!

March 09, 2025

My new Service Advisor, Eric Garcia, was excellent! I could not be happier with this advisor. Eric saved me a lot of money from fixing my vehicle issue elsewhere and had me in and out of the service de More

by SEM1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Service Advisor
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric Garcia provided such outstanding service at Lexus of North Miami! It's fantastic that he was able to address your vehicle issues so efficiently and even take care of a factory recall. Thank you for sharing this wonderful feedback, and we look forward to serving you again in the future!

March 09, 2025

Muy satisfecha del servicio recibido y el trato humano, Un lugar muy relajado limpio tranquilo donde sientes la confianza qué estas en lugar de calidad y garantía . Excelentes trabajadores en especial el More

by rosyrosy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 10, 2025 -

Lexus of North Miami responded

Rosy, nos alegra saber que tuvo una experiencia tan positiva en Lexus of North Miami. Gracias por destacar el servicio de Ronnie y por recomendarnos al 100%. Esperamos verle pronto!

March 09, 2025

Bobby is always the best knows what I need for my car, never have a problem with it. Wanted the best deal is in South Florida. More

by VELEZ5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. It's great knowing you're satisfied and getting the best deals in South Florida!

March 08, 2025

Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with More

by ANNIEAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon Mor
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with us at Lexus of North Miami! Thank you for your kind words and recommendation. We look forward to continuing to provide excellent service in the future!

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