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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews
Call Service Center (305) 372-1100

885 Reviews of Lexus of North Miami - Service Center

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April 30, 2025

I worked with Jonathan in the service department. He was very professional and friendly. He arranged for a loaner while the work was being done. More

by d.c.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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April 30, 2025

The live up and exceed the Lexus experience thank you for a great upgrading process More

by avwira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. More

by Mr. Stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that our hospitality keeps you coming back to Lexus of North Miami! We truly appreciate your loyalty and look forward to serving you again soon.

April 28, 2025

Bobby is always pleasant and professional. Love dealing with Lexus. Everyone is very helpful. Definitely continuing with Lexus. More

by JOANN3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby and the team at Lexus of North Miami provided you with such a positive experience! Thank you for your continued support, and we look forward to serving you again in the future.

April 28, 2025

I would give Bobby Rahmani 10 stars if i could. He always has a solution to any car issues and is available for questions and appointments at your convenience. More

by misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby Rahmani provided such exceptional service at Lexus of North Miami! It's great knowing he could assist with your car needs and offer convenient support. Thank you for sharing this fantastic feedback!

April 28, 2025

The service was professional. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience. More

by jodi.kurzweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Lexus of North Miami responded

Jodi, we're delighted to hear about your positive experience with our team at Lexus of North Miami. Thank you for sharing your feedback!

April 28, 2025

The service was great andd fast. My service advisor, Jonathan was very prompt and polite. More

by MEMITO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 29, 2025 -

Lexus of North Miami responded

Thank you for recognizing our commitment to 5-star service at Lexus of North Miami. Safe travels ahead!

April 27, 2025

What a terrible Lexus dealership by par ! !! Long hours of waiting without your assigned service advisor updating with what's going on with your car. Too bad that I spent a lot of money on t More

by Keleko Cartano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Lexus of North Miami responded

Keleko, I'm sorry to hear about your experience with the service department. We strive for excellent communication, and it's clear we fell short during your visit. We'll be sure to address this with our team moving forward. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 27, 2025

Don't go there for a paint job. They don't sand or buff, at least they didn't do it on my car and now my car is hazy. More

by Chrissyc8479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
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Apr 28, 2025 -

Lexus of North Miami responded

Chrissy, I'm sorry your vehicle's paint job fell short of expectations. We strive for quality and want to ensure you feel satisfied with our service. Please reach out so we can address this issue together. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 27, 2025

Excellent help and service from Bobbie. Everything has been explained. He even went to my car to check on some functions. More

by l_rotenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobbie provided excellent service and went the extra mile for you at Lexus of North Miami. Thanks for sharing your experience!

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