Lexus of North Miami

Without a question, my interaction with my sales rep made me absolutely fall in love with the car! Diego was knowledgeable about the specifics of the vehicle. When I had questions, he actively listened and d me absolutely fall in love with the car! Diego was knowledgeable about the specifics of the vehicle. When I had questions, he actively listened and delivered a level of expertise that far surpassed my expectations. As ironic as this might sound, considering his profession, he was honest and interacting with him was nothing short of amazing. Most importantly, the care and compassion displayed confirmed my thoughts....that I was with the right company. This experience has made me a lifelong Lexus customer and we will be reaching out to him again when we replace our other vehicle in another year or so! If you're looking for a quality vehicle, excellent customer experience and knowledge that surpasses the competition, Lexus of North Miami is your only option and Diego is your guy!! More

We came to North Miami Lexus where our car had been serviced before. It was a 2002 Lexus and had noises from the engine. We were told that the car was dead and that we needed to buy another. We were serviced before. It was a 2002 Lexus and had noises from the engine. We were told that the car was dead and that we needed to buy another. We were introduced to Jonathan Wirshing. He could not have been more professional and attentive. After finding us an appropriate car, a 2010 SUV identical to one we had up North, Joanathan asked for the car to be delivered near his office so that we could see it. This is when our outrageous experience started. We waited for that car for 1 hour, checked it out, and went with Jonathan to the Finance Dept. There we waited for 2 hours to see Rosti. We quickly paid cash for the car and went outside to wait for our car to be delivered. There we waited for 2 more hours, all to have the car washed and gassed. And then we had to go to the old car and remove our stuff from it.' Jonathan couldn't have been more helpful. He continually checked on why things were taking so long and apologized to us over and over. All told, it took us 6 hours to buy a car for which we were paying cash and did not need to test-drive. We came to North Miami Lexus at 4 p.m. and didn't leave tl 10. If Jonathan hadn't been so nice to us, I think we might have just left in disgust. We have purchased 5 cars from Bredemann Lexus in Glenview, IL. They might not have a spa, but we were never treated so poorly there. Sincerely, Margaret and Paul Lurie More

My experience at Lexus of North Miami was a pleasure to say the least. Everyone there could not have been nicer and friendlier and all of the amenities are not to be believed. Eric came highly recommended say the least. Everyone there could not have been nicer and friendlier and all of the amenities are not to be believed. Eric came highly recommended to me and I can not wait to recommend him to everyone I know. He is the nicest, sweetest most caring car salesman I have ever met and he really fulfilled all my wishes and more. With the help of Gary I was able to get a better deal then I ever thought possible and with the help of Q my experience ended just as well as it began. When going to a car dealership it can be stressful and these amazing men made it everything but that. I am so happy with my 2014 ct200h and even happier about having such a positive experience. Thanks Lexus of North Miami! More

The service was very personable and friendly from the moment we arrived. We were greeted and treated with respect. Juan took great care of of by showing us the cars available after hearing what I was loo moment we arrived. We were greeted and treated with respect. Juan took great care of of by showing us the cars available after hearing what I was looking for. I went in to buy a used car and came out with a new car leases, so far I'm very pleased. I also love the perks this dealership offers, such as free car wash and services at the salon. More

I wanted to take this time to thank David Kafka for his excellent service. David went way beyond your typical Salesman duties. He was super accommodating to my daughter and myself and he wanted to make s excellent service. David went way beyond your typical Salesman duties. He was super accommodating to my daughter and myself and he wanted to make sure that my daughter was happy with her first purchase. David is our go to person from now on for all of our vehicle needs. More

As weird as it sounds, I never would have thought in a million years, I would be writing a review about a salesman, But he deserve it, Diego IS THE best salesman I HAVE EVER done business with. Was very d million years, I would be writing a review about a salesman, But he deserve it, Diego IS THE best salesman I HAVE EVER done business with. Was very direct straight to the point, no gimmicks, very resourceful, Extremely Patient with me which was Great! He was so good and the deal was that amazing I walked out with two cars. Trust me he wont disappoint you. Best luck to him and I will definitely will be coming back to him for my next vehicle. Over all the dealer was Great as well friendly attentive and the coffee service was a plus. Give him a call guys you just might be over paying. More

It was a wonderful experience Val Mckanzie was nice and great. I looked for a IS250 with some options.He found it exactly what I want. And he explained the car professionally. And also leasing officer M great. I looked for a IS250 with some options.He found it exactly what I want. And he explained the car professionally. And also leasing officer Matthew Pica give a good deal and clearly explained complicated leasing term. I have strongly recommended Lexus North Miami. More

Leased a New GS350... The Salesperson was to point. No pressure. The manager was also upfront with the numbers. Dealership was nice and clean. Truly a luxury experience.. Thanks,,, pressure. The manager was also upfront with the numbers. Dealership was nice and clean. Truly a luxury experience.. Thanks,,, More

I wanted to write and tell you how much I enjoyed the buying experience with Lexus of North Miami. Many thanks to Diego Biedermann for helping me find and purchase the Lexus ES 350. I really love this buying experience with Lexus of North Miami. Many thanks to Diego Biedermann for helping me find and purchase the Lexus ES 350. I really love this car!!! It was a pleasure to work with Diego and all the other staff, and everything was handled professionally, promptly and pleasantly. I felt no car sales pressure which I completely despise. I would highly recommend your dealership and Diego to anyone looking for assistance with the purchase of a vehicle. Thanks again. More

Upon my personal pursuit of perfection, I was lead to Lexus of North Miami and the exceptional customer service of David Kafka. From the first phone call, to my arrival in Miami (from SC), David provide Lexus of North Miami and the exceptional customer service of David Kafka. From the first phone call, to my arrival in Miami (from SC), David provided a service that all dealer representatives should emulate. Every question I asked, he answered, promptly and efficiently. Upon arriving at Lexus of North Miami, David granted first class service, greeting me at the door with a smile and handshake all while offering me the comforts of his office space. Even before my arrival, David went above and beyond my expectations as he was able to hold the vehicle for me, ensuring I would have the car I desired...in spite of competition from other potential buyers. Upon completing the deal, he was more than eager to illustrate the inner workings of the fine piece of engineering that is the Lexus LS 460L. I am truly at a loss as to whether I am more pleased with the David's service or my new 'work of art'. I can honestly say, the Lexus brand has found a loyal customer, as I definitely will purchase another in the future. And Lexus of North Miami, because of David Kafka, will definitely be number one on my list of preferred dealers. Of course, being located in Miami gives one even more incentive to visit this dealer. Once again, thank you David Kafka for welcoming me into the Lexus of North Miami family...you are truly appreciated! More