Lexus of North Miami | Page 286

From the moment we arrived at Lexus of North Miami we were treated like royalty! The staff was very friendly and made us feel right at home. Our sales associate was Diego Biedermann he was the BEST! H were treated like royalty! The staff was very friendly and made us feel right at home. Our sales associate was Diego Biedermann he was the BEST! He went above and beyond to get us the best deal possible. We were very impressed with his knowledge, friendliness and professionalism. He was also very patient and attentive and answered all of our questions. From the first phone call, even before our arrival, Diego went above and beyond our expectations. He was able to hold the vehicle for us, ensuring we would have the car that we desired. This was the first time we've ever had a pleasant experience at a car dealership. We didn't feel like the sharks were out to “get us”. Diego was straightforward and didn't "BS" us like most sales reps do. He gave us a tour of the facility which is the biggest Lexus dealership in the world! It was AMAZING! They had everything from a beautiful gym to a spa! And Lexus clients get to use this amazing facility every time they visit! After Diego helped us, we met with Frank Diaz to finalize the deal. He was also extremely professional and very friendly! I can honestly say, the Lexus brand has found new loyal customers, as we definitely will lease another vehicle in the future. And Lexus of North Miami, because of Diego Biedermann, will definitely be number one on our list of preferred dealers. Once again, thank you Diego for welcoming us into the Lexus of North Miami family! You are truly appreciated! We will absolutely recommend you to all of our friends and family! Sincerely, Adriana & Eric More

Sweet. Amazing service, can't forget Neville too, fought for me to drive the car I wanted home for the right price. Highly recommended to everyone!!! Amazing service, can't forget Neville too, fought for me to drive the car I wanted home for the right price. Highly recommended to everyone!!! More

Quality Service Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in. Never did we feel manipulated into buying a certain vehicle. He was patient with us even when we asked a million questions. When we finally chose a vehicle and we're ready for the paperwork process he then introduced us to Rusti Star. Mr. Star was great in getting a fair deal. The whole process from start to finish was professional yet it didn't feel like we were in a dealership. Luis, Rusti and Alfred were so courteous and made us feel comfortable and confident about our putchase. I would definitely go back to Lexus of North Miami and purchase another vehicle from the gentlemen and refer them to all of my friends and family. More

Great experience working with the team at Lexus of North Miami. Alberto Mesa was a great host and the consummate professional. Would definitely recommend this dealer and the team to anyone looking to purcha Miami. Alberto Mesa was a great host and the consummate professional. Would definitely recommend this dealer and the team to anyone looking to purchase a vehicle. More

I had the best experience in buying my new car. Alberto Mesa was my salesman and he was very professional and very attentive,he answered all my questions and was very knowledgeable of the product that he i Mesa was my salesman and he was very professional and very attentive,he answered all my questions and was very knowledgeable of the product that he is selling. More

This dealership is first-class. Everyone was helpful and friendly and the amenities are wonderful. Cafe, Club Lexus (spa, etc) I love that I can get something done while waiting for my car instead of just s friendly and the amenities are wonderful. Cafe, Club Lexus (spa, etc) I love that I can get something done while waiting for my car instead of just sitting around (nails, massage,hair, media center...). My sales associate was David Kafka who was incredible. Friendly, professional, knowledgeable. No sales BS at all. I think out of all the sales associates that I've dealt with over many years, David is by far the best. More

Jesus Borges was my sales consultant and he was not pushy when approaching my husband and I. This was the first thing we liked. I instantly felt at ease and comfortable within the dealership. Before even loo when approaching my husband and I. This was the first thing we liked. I instantly felt at ease and comfortable within the dealership. Before even looking at any vehicles, Mr. Borges preceded to offer us some coffee from the full service bar and showed us around the dealership and described the ammenities. Being new to Lexus, I was very impressed by the cleanliness, courteous staff and the knowledge provided by our sales consultant. Our finance mamanger, Mr. Syed was also very helpful, knowledgable and professional throughout our experience. He made sure to answer all of our questions and that we were fully satisfied. We are proud owners of Lexus and hope to continue to recieve such fabulous customer service from this dealership. Thank you! More

Mr Syed Bukhari and Mr Justin Adderly are awesome dealers. They were grt help when my husband went to pick up the car for me from the dealership. All their advices and support in our decision makin dealers. They were grt help when my husband went to pick up the car for me from the dealership. All their advices and support in our decision making to buy the car,were really fruitful.i am enjoying my car alot. The way that Lexus family gives personal touch to each and every old and new customers,thats incredible.:) Thanks Justin and thanks Mr Syed Bhukhari.... More

Richard Todorow brings new meaning to the word "Professionalism." I could not have asked for a more perfect interaction and transaction with Mr. Todorow and Lexus of North Miami. As a first "Professionalism." I could not have asked for a more perfect interaction and transaction with Mr. Todorow and Lexus of North Miami. As a first time buyer of a Lexus,the process was smooth, swift and hassle free...under 2 hours from start to finish..a proud owner of a new Lexus Hybrid. Thank you for making us feel as if we were your number one client. More

Without a question, my interaction with my sales rep made me absolutely fall in love with the car! Diego was knowledgeable about the specifics of the vehicle. When I had questions, he actively listened and d me absolutely fall in love with the car! Diego was knowledgeable about the specifics of the vehicle. When I had questions, he actively listened and delivered a level of expertise that far surpassed my expectations. As ironic as this might sound, considering his profession, he was honest and interacting with him was nothing short of amazing. Most importantly, the care and compassion displayed confirmed my thoughts....that I was with the right company. This experience has made me a lifelong Lexus customer and we will be reaching out to him again when we replace our other vehicle in another year or so! If you're looking for a quality vehicle, excellent customer experience and knowledge that surpasses the competition, Lexus of North Miami is your only option and Diego is your guy!! More