Lexus of North Miami

Denis Shadrin is the best !!! I had the pleasure to buy my card from Denis Shadrin at Lexus of North Miami. Professional employee with a great attitude I would highly recommend Den I had the pleasure to buy my card from Denis Shadrin at Lexus of North Miami. Professional employee with a great attitude I would highly recommend Denis to anyone that is looking to buy a new car. Denis Thank you for your fast and professional service!!! More

Ist level maintenance I have one complaint regarding my service experience. After the mechanic completed my oil change and tire rotation. The car was returned to me half wa I have one complaint regarding my service experience. After the mechanic completed my oil change and tire rotation. The car was returned to me half washed. More

Courteous and professional Communicated properly, kept, informed and a small hassle at the beginning because I didn’t have the insurance. That created an unnecessary delay. I wi Communicated properly, kept, informed and a small hassle at the beginning because I didn’t have the insurance. That created an unnecessary delay. I will have the insurance handy the next time. The driver was very respectful n professional More

Customers don't come first-moving metal does I came to look at a GX460. I found one that I liked and probably would have purchased. While still in the car test driving it, the salesperson got a c I came to look at a GX460. I found one that I liked and probably would have purchased. While still in the car test driving it, the salesperson got a call saying they sold the car to a person that had come a few days before. Just like that. The person did not put a deposit for the vehicle. I didn't get a chance to buy the vehicle. Needless to say, i went to another dealer and bought a GX460 the same day. More

Smooth experience Denis is very knowledgeable and profesional. Since he also owns a Lexus his advice it is even more valuable. I highly recommend Denis and North Miami Denis is very knowledgeable and profesional. Since he also owns a Lexus his advice it is even more valuable. I highly recommend Denis and North Miami Lexus of Florida. More

Be clear on what you are negotiating! Thought I was negotiating a price on a vehicle from their online inventory. Had an out the door price, only to find out that, even though the descrip Thought I was negotiating a price on a vehicle from their online inventory. Had an out the door price, only to find out that, even though the description of the car I was negotiating said certified, that they would not honor the certification because we 'negotiated' a price. Really? What dealership advertises a certified vehicle, works up a price, and then says, by the way, we will not certify this vehicle since we negotiated. NOT TO MENTION, the salesperson I worked with neglected to tell me this detail. It was the director of internet sales who told me only when I had to resort to calling him to get interior pictures (after asking for 3 days). I was given the 'Ma'am, I am the director and it doesn't matter what the breakdown of the price is if you have an out the door price.' Well, let me tell you I am the paying customer, and if the paying customer asks for a breakdown of the price, you give them a breakdown of the price. I don't care if you are the director or the POTUS. I only had to call the director because the salesman didn't deliver within a reasonable amount of time (3 days!) Very disappointed. More

An Awesome Experience! Thanks to Tery Bean, leasing this vehicle was a great experience! His knowledge, expediency and patience was beyond excellent! Tery is an asset to Lex Thanks to Tery Bean, leasing this vehicle was a great experience! His knowledge, expediency and patience was beyond excellent! Tery is an asset to Lexus of North Miami!!! More

Repairs were done quickly with great aeevice Zoe In the collision Department at North Miami Lexus was great. I highly recommend North Miami Lexus In Florida. I would look for her again Zoe In the collision Department at North Miami Lexus was great. I highly recommend North Miami Lexus In Florida. I would look for her again More

Great experience Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing bus Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing business with Roman and would definitely buy from him again! Thanks Roman! More