Lexus of North Miami

Lexus Experience This experience was wonderful. The entire staff was friendly and considerate. This was an enjoyable relaxed car buying experience. The staff knew w This experience was wonderful. The entire staff was friendly and considerate. This was an enjoyable relaxed car buying experience. The staff knew what they ere doing and were effective in getting me the car I wanted at the price I needed. More

Great overall experience I was referred to work with David from a colleague and expected the typical car dealership experience (i.e. wasted time, pushy salesman etc.) but this I was referred to work with David from a colleague and expected the typical car dealership experience (i.e. wasted time, pushy salesman etc.) but this was NOT what I experienced. David was very friendly, super informative and was able to make an extremely favorable deal for me. He was incredibly accessible and went beyond the call of duty to help me out. He had his colleague Justin help me on car pickup day when he wasn't working that day. Overall, the experience was top-notch, More

The dealership is realy rather nice, no one harrassed us and I did not feel an immense amount of pressure to purchase a car I could not afford/would not be the right fit for me. Walking in was great, and th and I did not feel an immense amount of pressure to purchase a car I could not afford/would not be the right fit for me. Walking in was great, and the secretary who greeted us (4/3/14 at about 430pm) was very professional and kind. Jonathan W, who is helping us purchase car, has been super friendly and is making the car buying experience incredibly pleasant. He has an excellent personality, is very upbeat, and most importantly, he is honest. I normally really hate going to car dealerships because you walk away feeling defeated and inadequate as a human being, but Lexus of North Miami was quite wonderful. More

Sweet. Amazing service, can't forget Neville too, fought for me to drive the car I wanted home for the right price. Highly recommended to everyone!!! Amazing service, can't forget Neville too, fought for me to drive the car I wanted home for the right price. Highly recommended to everyone!!! More

From the moment we arrived at Lexus of North Miami we were treated like royalty! The staff was very friendly and made us feel right at home. Our sales associate was Diego Biedermann he was the BEST! H were treated like royalty! The staff was very friendly and made us feel right at home. Our sales associate was Diego Biedermann he was the BEST! He went above and beyond to get us the best deal possible. We were very impressed with his knowledge, friendliness and professionalism. He was also very patient and attentive and answered all of our questions. From the first phone call, even before our arrival, Diego went above and beyond our expectations. He was able to hold the vehicle for us, ensuring we would have the car that we desired. This was the first time we've ever had a pleasant experience at a car dealership. We didn't feel like the sharks were out to “get us”. Diego was straightforward and didn't "BS" us like most sales reps do. He gave us a tour of the facility which is the biggest Lexus dealership in the world! It was AMAZING! They had everything from a beautiful gym to a spa! And Lexus clients get to use this amazing facility every time they visit! After Diego helped us, we met with Frank Diaz to finalize the deal. He was also extremely professional and very friendly! I can honestly say, the Lexus brand has found new loyal customers, as we definitely will lease another vehicle in the future. And Lexus of North Miami, because of Diego Biedermann, will definitely be number one on our list of preferred dealers. Once again, thank you Diego for welcoming us into the Lexus of North Miami family! You are truly appreciated! We will absolutely recommend you to all of our friends and family! Sincerely, Adriana & Eric More

Quality Service Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in. Never did we feel manipulated into buying a certain vehicle. He was patient with us even when we asked a million questions. When we finally chose a vehicle and we're ready for the paperwork process he then introduced us to Rusti Star. Mr. Star was great in getting a fair deal. The whole process from start to finish was professional yet it didn't feel like we were in a dealership. Luis, Rusti and Alfred were so courteous and made us feel comfortable and confident about our putchase. I would definitely go back to Lexus of North Miami and purchase another vehicle from the gentlemen and refer them to all of my friends and family. More

Great experience working with the team at Lexus of North Miami. Alberto Mesa was a great host and the consummate professional. Would definitely recommend this dealer and the team to anyone looking to purcha Miami. Alberto Mesa was a great host and the consummate professional. Would definitely recommend this dealer and the team to anyone looking to purchase a vehicle. More

I had the best experience in buying my new car. Alberto Mesa was my salesman and he was very professional and very attentive,he answered all my questions and was very knowledgeable of the product that he i Mesa was my salesman and he was very professional and very attentive,he answered all my questions and was very knowledgeable of the product that he is selling. More

This dealership is first-class. Everyone was helpful and friendly and the amenities are wonderful. Cafe, Club Lexus (spa, etc) I love that I can get something done while waiting for my car instead of just s friendly and the amenities are wonderful. Cafe, Club Lexus (spa, etc) I love that I can get something done while waiting for my car instead of just sitting around (nails, massage,hair, media center...). My sales associate was David Kafka who was incredible. Friendly, professional, knowledgeable. No sales BS at all. I think out of all the sales associates that I've dealt with over many years, David is by far the best. More

Jesus Borges was my sales consultant and he was not pushy when approaching my husband and I. This was the first thing we liked. I instantly felt at ease and comfortable within the dealership. Before even loo when approaching my husband and I. This was the first thing we liked. I instantly felt at ease and comfortable within the dealership. Before even looking at any vehicles, Mr. Borges preceded to offer us some coffee from the full service bar and showed us around the dealership and described the ammenities. Being new to Lexus, I was very impressed by the cleanliness, courteous staff and the knowledge provided by our sales consultant. Our finance mamanger, Mr. Syed was also very helpful, knowledgable and professional throughout our experience. He made sure to answer all of our questions and that we were fully satisfied. We are proud owners of Lexus and hope to continue to recieve such fabulous customer service from this dealership. Thank you! More