Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
4,809 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,809 reviews
June 27, 2021
Let me tell you that I was pleasantly surprised by Luis Portillo and Q. Walked in there and got the exact car I wanted at the price I was hoping to pay. Everything was very quick, painless and to the point Portillo and Q. Walked in there and got the exact car I wanted at the price I was hoping to pay. Everything was very quick, painless and to the point. Looking forward to getting my 4th Lexus out them in the future!!! More
by Luismorales0919
Employees Worked With
June 22, 2021
From the moment we walked in we were greeted and immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers we were comfortable with as possible. He walked us through every step of the way. Thanks Luis! More
by Jaymiecakes
June 21, 2021
Luis made the car buying experience seamless and hassle free. He was very patient and took his time in understanding exactly what I was looking for. This is my 4th Lexus. The customer service is unmatched. free. He was very patient and took his time in understanding exactly what I was looking for. This is my 4th Lexus. The customer service is unmatched. 10/10 would recommend! More
by s_hurtado11
Employees Worked With
June 15, 2021
Luis was very personable, patient, and thorough. I let him know what I needed and he was honest and accommodating. My visit was quick and to the point. him know what I needed and he was honest and accommodating. My visit was quick and to the point. More
by T.mastrodomenico95x
Employees Worked With
June 10, 2021
Very good experience , friendly professional ,easy fast trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus . trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus . More
by sandyfishm
Employees Worked With
June 03, 2021
Maria was wonderful with us! She did a great job at explaining all the features of the car and gave us a great deal. Walked out with the car that day! Very happy with our purchase. explaining all the features of the car and gave us a great deal. Walked out with the car that day! Very happy with our purchase. More
by Carlos Ramon
Employees Worked With
Maria Morrone
June 03, 2021
Maria is always a pleasure to work with! She's attentive, professional, and always has her clients' best interest in mind. 1000% recommend her if you're looking for a new car! Thank you Maria for everything professional, and always has her clients' best interest in mind. 1000% recommend her if you're looking for a new car! Thank you Maria for everything :-) More
by acuba23
Employees Worked With
Maria Morrone
June 03, 2021
This women Maria it’s a wonderful person and a Professional Advisor when you talk about brand new cars. 100% recommended! Very nice service thanks. Professional Advisor when you talk about brand new cars. 100% recommended! Very nice service thanks. More
by Gerardo Lugo
Employees Worked With
Maria Morrone
June 01, 2021
Maria’s care and strive to make the buying experience so special shows her dedication to her clients and the dealership made the experience complete! special shows her dedication to her clients and the dealership made the experience complete! More
by Happy buyers
Employees Worked With
Mauricio Ferreira, Maria Morrone
May 28, 2021
Overall the experience was good.I will never buy from a Overall the experience was good. I will never buy from a “#1 Dealer” again. They’re so busy I never felt my purchase was important enough for t Overall the experience was good. I will never buy from a “#1 Dealer” again. They’re so busy I never felt my purchase was important enough for them. Even though i was PAYING CASH. Nick was awesome he personally delivered our Lexus. The finance manager (Todd) didn’t even tell me who he was...like pulling teeth. 👎🏾 Gus (customer service manager) was enthusiastic. The girls answering the phone don’t know the difference between Customer service and Service the Service Department. Learn your job! A few of the. people answering the phone should be running the show down there, very professional and attentive to what I needed. Infiniti of Stuart was totally opposite when I bought my QX60 from them. They were very personal throughout the transaction, not just another number. If you’re OK with always being put on hold and rerouted then Lexus North Miami is the place for you. If I’m paying over $40,000 of hard earned cash, I expect more, not we are busy so sit down until we get to you. I get it, I’m very busy too but I would never treat my patients like I was treated at Lexus North Miami. More
by Not
