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Lexus of North Miami
North Miami, FL
4,072 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,072 reviews
October 17, 2017
Service My service was pleasant. Very respectful and caring staff.i would recommend anyone buying a vehicle to Lexus of North Miami. They asked you questions My service was pleasant. Very respectful and caring staff.i would recommend anyone buying a vehicle to Lexus of North Miami. They asked you questions and also listened to your comment as well. More
by Ms Carol
Employees Worked With
Harvey Gonzalez
October 16, 2017
Transmission Job Mauricio at Lexus of North Miami is my service advisor and he did an excellent job in providing exceptional customer service while my car was in for r Mauricio at Lexus of North Miami is my service advisor and he did an excellent job in providing exceptional customer service while my car was in for repairs. My transmission had to be changed due to a noise coming from it. Maurico made sure that I was not inconvenienced during the time of repair and kept me well informed each step of the way with the status of my car. I give him a 10 out of 10. More
by Nicole17
Employees Worked With
Mauricio Ferreira
October 12, 2017
Very customer oriented staff Everyone is in this dealship was helpful and willing deal to happen. My next car will be with this dealer for sure. Highly recommended to everyone Everyone is in this dealship was helpful and willing deal to happen. My next car will be with this dealer for sure. Highly recommended to everyone More
by Digidas
October 12, 2017
They made sure my car was fixed. Properly I had an issue with my car and lexus made sure the problem was solved. I was given a loaner car while my vehicle was worked on I had an issue with my car and lexus made sure the problem was solved. I was given a loaner car while my vehicle was worked on More
by Let's write
Employees Worked With
Harvey Gonzalez
October 11, 2017
Hard worker to give me the best deal! It's very simple, Moh Ali did a great work to give me the best deal and the best option. He bring me 3 cars to Test Drive. Excellent and gentle expe It's very simple, Moh Ali did a great work to give me the best deal and the best option. He bring me 3 cars to Test Drive. Excellent and gentle experience. More
by FERNANDO BLANCO
Employees Worked With
Mohamed Ali
October 10, 2017
Great Experience! Harry Faitelson is very professional and friendly and he helped us decide to buy our new car. He gave us a wonderful price and overall experience. Harry Faitelson is very professional and friendly and he helped us decide to buy our new car. He gave us a wonderful price and overall experience. More
by DANIEL BLANCO
Employees Worked With
October 10, 2017
We're able to earn my business by caring about me The dealership looked at the big picture to get to know me and establish a relationship not just to earn my business but other family members and frie The dealership looked at the big picture to get to know me and establish a relationship not just to earn my business but other family members and friends business also. More
by Doug French
Employees Worked With
Giovanni Mallea
October 10, 2017
Henry was very knowledgeable and patient. I bought my first Lexus at Lexus of Pembroke pines 12 years ago..It so happen that I had to take my car in for service over by North miami..There cust I bought my first Lexus at Lexus of Pembroke pines 12 years ago..It so happen that I had to take my car in for service over by North miami..There customer service is unbelievable, they treat you the way a customer should be treated, very friendly and helpfull. Since then have bought over three cars from them. More
by Jamar2001
Employees Worked With
Henry James
October 09, 2017
Good.. Sales person good ( Malia) Manager used car have some sales unethical thecniques to brong costumers into the dealership like make the internet depar Sales person good ( Malia) Manager used car have some sales unethical thecniques to brong costumers into the dealership like make the internet department to offer something that they cannot support only to make the costumer get into dealership to tey to make a deal... Besides that they only gave 1 car key noboday told me the car comes only with 1 key More
by GErry
October 07, 2017
tire light on dashboard Light went on , brought car over, they checked it out! Needed air ! No Charge for anything! They forgot to wash the car but did later after I said som Light went on , brought car over, they checked it out! Needed air ! No Charge for anything! They forgot to wash the car but did later after I said something! They were very apologetic . The service guy who checked the tires forgot to bring it over to wash! More
by Sweet Daye
Employees Worked With
Jeval
