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Lexus of North Miami
North Miami, FL
4,068 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,068 reviews
October 11, 2017
Hard worker to give me the best deal! It's very simple, Moh Ali did a great work to give me the best deal and the best option. He bring me 3 cars to Test Drive. Excellent and gentle expe It's very simple, Moh Ali did a great work to give me the best deal and the best option. He bring me 3 cars to Test Drive. Excellent and gentle experience. More
by FERNANDO BLANCO
Employees Worked With
Mohamed Ali
October 10, 2017
Great Experience! Harry Faitelson is very professional and friendly and he helped us decide to buy our new car. He gave us a wonderful price and overall experience. Harry Faitelson is very professional and friendly and he helped us decide to buy our new car. He gave us a wonderful price and overall experience. More
by DANIEL BLANCO
Employees Worked With
October 10, 2017
We're able to earn my business by caring about me The dealership looked at the big picture to get to know me and establish a relationship not just to earn my business but other family members and frie The dealership looked at the big picture to get to know me and establish a relationship not just to earn my business but other family members and friends business also. More
by Doug French
Employees Worked With
Giovanni Mallea
October 10, 2017
Henry was very knowledgeable and patient. I bought my first Lexus at Lexus of Pembroke pines 12 years ago..It so happen that I had to take my car in for service over by North miami..There cust I bought my first Lexus at Lexus of Pembroke pines 12 years ago..It so happen that I had to take my car in for service over by North miami..There customer service is unbelievable, they treat you the way a customer should be treated, very friendly and helpfull. Since then have bought over three cars from them. More
by Jamar2001
Employees Worked With
Henry James
October 09, 2017
Good.. Sales person good ( Malia) Manager used car have some sales unethical thecniques to brong costumers into the dealership like make the internet depar Sales person good ( Malia) Manager used car have some sales unethical thecniques to brong costumers into the dealership like make the internet department to offer something that they cannot support only to make the costumer get into dealership to tey to make a deal... Besides that they only gave 1 car key noboday told me the car comes only with 1 key More
by GErry
October 07, 2017
tire light on dashboard Light went on , brought car over, they checked it out! Needed air ! No Charge for anything! They forgot to wash the car but did later after I said som Light went on , brought car over, they checked it out! Needed air ! No Charge for anything! They forgot to wash the car but did later after I said something! They were very apologetic . The service guy who checked the tires forgot to bring it over to wash! More
by Sweet Daye
Employees Worked With
Jeval
October 07, 2017
Excelente Una Excelente atención ,muy buen trato ,muy profecional el vendedor Alex que con mucha paciencia nos explicó y nos moestro cómo manejar nuestro nuevo Una Excelente atención ,muy buen trato ,muy profecional el vendedor Alex que con mucha paciencia nos explicó y nos moestro cómo manejar nuestro nuevo carro ,encantada con la visita a ese lugar , More
by Lexussport2017
October 07, 2017
exellent excellent, friendly good price will come back to dealership Dennis was excellent sales person, financial was great, Insurance agent Yuri Rebor excellent, friendly good price will come back to dealership Dennis was excellent sales person, financial was great, Insurance agent Yuri Reboredo was very big help More
by Nelly Bogorad
Employees Worked With
October 06, 2017
Communication was not good Usually I get calls and texts of when my car is ready but this time I had to text Harvey in order for him to even tell me about my car. There was some Usually I get calls and texts of when my car is ready but this time I had to text Harvey in order for him to even tell me about my car. There was some damage after the service and I've texted him. He responded initially but now I am not getting a response at all. Although I understand after hurricane Irma there have been a lot of damage to fellow lexus owners coming to the dealership, I still expect some kind of response. I suspect he thinks I'll just forget. Overall, even though he didn't tell me or update the service website which informs me of when my car is available, they didn't penalize me for keeping the loaner vehicle over the weekend. So that was some relief. I went in for a routine oil change and warranty dash board change. More
by nktruong86
Employees Worked With
Harvey Gonzalez
October 05, 2017
Great customer service/ great rebate Nice process for negotiations. I’ve been in many dealerships and they all made me feel very uncomfortable when talking about number but this Lexus was Nice process for negotiations. I’ve been in many dealerships and they all made me feel very uncomfortable when talking about number but this Lexus was a whole different thing. They want to work with you and they want to make you feel that your money is worthy. More
by Cristianverdugo
Employees Worked With
Billy Bramley
