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Lexus of North Miami

North Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
4,876 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,876 reviews

January 03, 2022

Excellent experience! Willian went above and beyond to get me the vehicle I wanted and made the process incredibly easy. More

by dk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
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Jan 03, 2022 -

Lexus of North Miami responded

Thank you for this great review. We are pleased that William worked hard to ensure that you got the perfect vehicle for you. See you next time here at Lexus of North Miami!

January 01, 2022

If you need a Lexus, Maria is the person to call! She is super nice, extremely reliable and efficient. She works quick and was able to get me an amazing deal!! More

by Noev229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
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Jan 03, 2022 -

Lexus of North Miami responded

Thank you for giving Maria and Lexus of North Miami a great review! We're thrilled Maria was able to assist you with your new car purchase so seamlessly. Enjoy!

December 25, 2021

Excellent service, pleasant individual and would recommend friends and family members to Willian as the salesperson. More

by short_person1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
Print
Dec 25, 2021 -

short_person1 responded

Wonderful dealership

Dec 27, 2021 -

Lexus of North Miami responded

We appreciate this wonderful review! It makes us happy that we delivered a top-notch service experience. See you again next time you need us.

December 24, 2021

Quick and effective service. Good loaner vehicle. Mauricio, the customer service rep was very attentive and made the process seamless. More

by Andres V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
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Dec 27, 2021 -

Lexus of North Miami responded

Quick and effective is how we want our service to be, Andres! Thank you for reflecting on your visit - we hope to see you back at Lexus of North Miami for any future maintenance needs!

December 23, 2021

Very nice my Lexus ESEl mejor de todos, especial Very nice my Lexus ES El mejor de todos, especial conducción y comodidad. Magnífica experiencia More

by marialopez1966
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Lexus of North Miami responded

Maria, nos encanta oír de clientes satisfechos! Gracias por la reseña excelente y por traer su negocio a Lexus of North Miami. Que usted le disfrute de su Lexus ES!

December 18, 2021

Willian was a pleasure to do business with. Professional and dedicated to his client always. He was the reason I walked put of Lexus with a car. More

by sledard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
Print
Dec 20, 2021 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're thrilled to hear that William was able to assist you so successfully. Enjoy the new ride and have a great day! - Lexus of North Miami

December 18, 2021

Great service and very great Salesman. I’ll definitely coming back. Thanks Jeff to helping us. More

by irina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks
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Dec 19, 2021 -

Lexus of North Miami responded

Irina, we're so pleased that Jeff's exceptional care has earned your business at Lexus of North Miami! We really appreciate you sharing some positive feedback about our team, and we hope we'll see you back again down the road!

December 17, 2021

I didn't have a problem with the dealership directly. I had a problem with one of its salespersons. This was the second car I leased from him, 2019 ES350, and It was fine. The second, a 2021 NX 300, I aske More

by bennyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 20, 2021 -

Lexus of North Miami responded

Benny, I'm sorry to hear that we were unable to provide the answer you were seeking. We understand the value of being transparent with our guests, and I regret that your experience doesn't better reflect that. I would like to learn more about the details of this review. If you would consider sharing more, I would be grateful if you would reach out. Your business means a great deal to us, and we are eager to assist. Thank you, Maritsa Campos - Customer Relations Manager - 786-528-3871

December 15, 2021

Maria has done an amazing job with me and my family, We have been going to Lexus of North Miami for over 10 years and plan to stay forever. Maria goes up and above all expectations! I’m about to get my 5th More

by carlahomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Print
Dec 16, 2021 -

Lexus of North Miami responded

Carla, we can't thank you enough for your loyalty to Lexus of North Miami! We genuinely enjoy working with your family and doing all we can to provide them with outstanding automotive care. Maria will be thrilled to see this wonderful review and to have the chance to lend a hand with the purchase of your 5th car from us! We are so grateful for your patronage, and we look forward to your upcoming visit!

December 15, 2021

Excellent customer service, and care, special thanks to Andres Duschatzky for the superb treatment , 100% recommended. More

by magdagcheong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Duschatzky
Print
Dec 15, 2021 -

Lexus of North Miami responded

It was our pleasure to assist! Thank you for the excellent review and for taking your car-buying needs to Lexus of North Miami - we hope to see you again next time!

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