Lexus of North Miami

The reason I'm giving this rating is because this dealership has been working with me for years in making my dream comes true as far as the car I like and enjoy to drive. The employees make it so eas dealership has been working with me for years in making my dream comes true as far as the car I like and enjoy to drive. The employees make it so easy for me to trade in or turn in my lease early with no strings attached. It's a family friendly place. I come here at least once a week for complimentary car washes. This is my 7th vehicle that I have purchased and/or leased from this Lexus. I'm also celebrating my 10th year of being a loyal customer of this Lexus. I've always been treated like family whenever I'm here. I also enjoy my free/complimentary services such as maintenance, Starbucks coffee, internet access, gym, massage chair, car washes, spa services (free hair coloring, teeth whitening, mani/pedi, and sometimes free lunches). Wayne, Harvey, and Jaime are doing a wonderful job making the customers feel welcome and at ease when making purchases or servicing cars. They are more like my friends than just me being their customer. It's really a good feeling to have this kind of assurance when I know Lexus itself backs up its product. Most importantly, I always get a loaner whenever Lexus keeps my car for more than 2-3 hours to avoid any inconvenience for me. LNM makes it so that I don't have to be rich to drive the car of my dream. I love this place. Lexus of North Miami Customer for my life!!! AKA ACLexus More

I've been a customer of this Lexus Dealer back when they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like going home, friendly, comfortable and professional service. My sales Agent, Erik Madsen, knows his merchandise well and therefore when you take delivery of your car, very patiently spends the time necessary to show you how everything works. You get the feeling that you're dealing with an old honest friend. He will go out of his way to help. Harvey Gonzalez my service consultant, handles reception of my car when service is needed, and you can tell he has been well trained to provide the best customer service. Then there a couple of "devils". They are Barbara Angelopoulos and Ron Martin. I call the "devils" (in a nice way) because they are so smart working the numbers, no matter if you were just "browsing" for a car that day, they will make it happen and get you into a car within your budget. Do you have any doubts of going to Lexus Of North Miami? More

I enjoy it when I take my car to the service. They receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I ca receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I can enjoy the spa for a complimentary service if my car is going to be in the service for less than two hours or they give me a nice loan car if the service is longer.. Super nice experience every time I go!!! More

I just traded in my 2007 ES350 for the new 2013 model other then being the best car I ever owned, the experience of working with Matthew Silva was really first class. He made the process really easy and other then being the best car I ever owned, the experience of working with Matthew Silva was really first class. He made the process really easy and stress free. He is very professional and friendly and very knowledgeable on all the Lexus models. If your thinking of buying a Lexus, this is the man to see !! Kudos to Frank Diaz in the finance department for also giving me great service. From the buying process to servicing you car, Lexus of North Miami is amazing ! I often find myself bragging about the dealership and all the incredible services and perks it offers. Where else can you drop off your car for a FREE car wash, get a cup of coffee and get a quick work out. This isn’t my first Lexus and defiantly won’t be my last. More

I love getting my car service here. In fact I have moved to another county and still come because of Bobby, he is very professional and nice. to another county and still come because of Bobby, he is very professional and nice. More

5000 mile maintenance was quick and convenient. Pleasant experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and dri experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and driving out in 90 minutes. Thanks for attentive service and respecting my valuable time. Only way to improve is to have more availability for mani or pedi while you wait - thank you! More

I was going to buy another brand, and I had been earlier that day to buy it, but I was disappointed on the way I was treated, so my husband and I decided, at 8:30 pm to visit Lexus of North Miami. Even thou that day to buy it, but I was disappointed on the way I was treated, so my husband and I decided, at 8:30 pm to visit Lexus of North Miami. Even thought they were about to close, the minute we entered the dealership we were greeted like royalty, great service, great price, excellent car. Needless to say, I went back the next day and came out with a brand new Lexus IS350, the best car I have owned so far.I will definitely recommend this facility to everyone. Top of the line!!!! Nothing like it in South Florida. More

The Dealership is a pleasure to deal with. That includes The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every level. More

this was my first time at this dealership and loved it i this was my first time at this dealership and loved it i will definitely buy all my lexus's from this dealership. love the VIP treatment they give y this was my first time at this dealership and loved it i will definitely buy all my lexus's from this dealership. love the VIP treatment they give you More

Exelent costumer care i would recommend this dealer to any friend coworker family member neighbor for excellent salesmanship and costumer service that you provided me any friend coworker family member neighbor for excellent salesmanship and costumer service that you provided me More