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Lexus of North Miami

North Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
2,692 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,692 reviews

November 02, 2005

Very sneaky, we test drove the Rx 330 and asking for certain options on the vehicle. Instead, he deceived us by indicating the options were on the vehicle until during the test drive, I began to questi More

by idoc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Wayne Sommers
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Dec 30, 2009 -

Lexus of North Miami responded

Hi idoc, We are committed to providing high quality customer service, but based on your review you did not share that experience. Your experience was an exception and not the standard. If you have any current auto needs, please come back and visit us at our brand new state-of-the-art dealership located at 14100 Biscayne Blvd. North Miami, FL, 33181. Look forward to seeing you soon. Best, Matt

November 15, 2003

Pushy, know-it-all. Never let me or my wife complete a sentence. Had more answers than we had questions. Friendly but obnoxious at the same time. Gives used car dealers a good name by comparison. I would More

by drjazz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne Sommers
Report | Print
Dec 30, 2009 -

Lexus of North Miami responded

Hi Dr. Jazz, We are committed to providing high quality customer service, but based on your review, you did not share that experience. Your experience was an exception and not the standard. If you have any current auto needs, please come back and visit us at our brand new state-of-the-art dealership located at 14100 Biscayne Blvd. North Miami, FL, 33181. Look forward to seeing you soon. Best, Matt

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