Lexus of North Miami

THE PEOPLE AT LEXUS OF NORTH MIAMI HAS BROUGHT CUSTOMER SERVICE TO A NEW LEVEL. NO GIMMICKS. THEY DO WHAT THEY SAY, AND THE DO IT WELL. I APPRECIATE THE HONEST STRAIGHT TALK WITHOUT THE USUAL CAR SALE NON SERVICE TO A NEW LEVEL. NO GIMMICKS. THEY DO WHAT THEY SAY, AND THE DO IT WELL. I APPRECIATE THE HONEST STRAIGHT TALK WITHOUT THE USUAL CAR SALE NONSENSE PRACTICED AT OTHER DEALERS. I HAD A GREAT EXPERIENCE AND I GOT A GREAT DEAL. More

Diego just gave great overall customer service! He assisted me in getting exactly what I wanted and search for in a car. He didn't try to over sell me, which was refreshing. I got a great deal from hi assisted me in getting exactly what I wanted and search for in a car. He didn't try to over sell me, which was refreshing. I got a great deal from him. More

This was my first purchase from Lexus Of North Miami, however I have purchased several other new Lexus vehicles from their sister dealership, Lexus of Pembroke Pines. In both cases, I felt like I was mak however I have purchased several other new Lexus vehicles from their sister dealership, Lexus of Pembroke Pines. In both cases, I felt like I was making new friends and family in addition to purchasing a vehicle. I have had a long standing relationship with General Manager Yoni Edery, who by the way has become a personal friend since we first met at the dealership years ago. He is not only top-notch at his job, but a true gentleman as well. He, along with his incredibly professional, efficient and friendly staff at Lexus Of North Miami have taken the word "chore" out of the auto purchasing experience and replaced it with the word "pleasure"! I also worked closely with Sales Consultant Diego Biedermann who relentlessly went the "extra yard" to make sure my purchase and the follow-up were to perfection. In these days of "fast-talking", untrustworthy car dealers, it is so refreshing to know that I have a business relationship with both Lexus of North Miami and Lexus of Pembroke Pines that I can rely on to do right by me every time. I have already recommended many people to these fine establishments which have resulted in sales. And you can bet I will continue to spread the word that there really is an auto dealer who takes pride in honesty, customer service and loyalty. More

From the moment I contacted the dealership the customer service has been outstanding. All of the staff was friendly and eager to help. Erika, was fantastic and had the car I wanted waiting for me at the en service has been outstanding. All of the staff was friendly and eager to help. Erika, was fantastic and had the car I wanted waiting for me at the entrance. She was patient and thouroughly explained everything to me. Having purchased other vehicles at other dealership before, Lexus of North Miami offered me the best finance and made me feel at home. Never going to another dealership again! More

Fred was great to work with! He was matter-of-fact, no BS, not aggressive. He addressed questions and concerns to me - a WOMAN! - and not just my husband. I liked his style. Only criticism, even just t BS, not aggressive. He addressed questions and concerns to me - a WOMAN! - and not just my husband. I liked his style. Only criticism, even just to look at the car, there was a lot of .... sitting and waiting...sitting and waiting...something we aren't too fond of doing. But, the gorgeous facility, friendly staff and super product more than made up for this. I would without a doubt recommend Lexus of North Miami and HAVE already done so. More

Every interaction with North Miami Lexus is excellent. I've been working with Val McKenzie since the dealership was at CountyLine in 2002. I've leased 1 ES 350 and 5 RX 350 vehicles from Val. He is an u I've been working with Val McKenzie since the dealership was at CountyLine in 2002. I've leased 1 ES 350 and 5 RX 350 vehicles from Val. He is an ultimate professional and a pleasure to do business with. My most recent experience in December 2013 was more than exceptional. Matthew Silva the Finance Associate was also great to work with. Val and Matt knew exactly what I was looking for and I was in and out of the dealership with my new vehicle in less than 2 hours. I can't imagine ever driving anything other than a Lexus or working with anyone other than Val McKenzie! He is a tremendous asset to your organization. Thanks. More

Professional and friendly environment. They weren't too pushy. Could be a bit more efficient though. Erika was very empathetic and upbeat. Everyone was attentive and helpful. I would recommend this dea too pushy. Could be a bit more efficient though. Erika was very empathetic and upbeat. Everyone was attentive and helpful. I would recommend this dealership over the others I have visited. More

I am already a great fan of Lexus. This is my third Lexus. I purchased a 2011 IS250C with incredibly low mileage and a great price. I dealt primarily with Anthony Rodriguez and he was the ultimate pr Lexus. I purchased a 2011 IS250C with incredibly low mileage and a great price. I dealt primarily with Anthony Rodriguez and he was the ultimate professional. He had answers for me before I asked the questions. I highly recommend Lexus of North Miami. It was refreshing to see how well everyone there works with each other. When I buy another Lexus, I will return to North Miami. Nelvis Fort Lauderdale More

This dealership was recommended to me by another Lexus customer who said they could get me into a lease. I had a unique financing situation and was skeptical that I could get what I wanted from a dealersh customer who said they could get me into a lease. I had a unique financing situation and was skeptical that I could get what I wanted from a dealership. They proved me wrong and made the whole process very easy, stress free, and dare I say - enjoyable! More

As soon as I entered the dealership I was greeted with respect and professionalism. The service they provided was wonderful they were very courteous towards me and helpful in choosing the right car and pr respect and professionalism. The service they provided was wonderful they were very courteous towards me and helpful in choosing the right car and price for me that worked out to beyond my expectations. More