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Lexus of North Miami

North Miami, FL

4.6
2,500 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,500 reviews

November 18, 2014

David is the absolute best! He's the guy that makes things happen! I was in the market for a new car but didn't decide on what I wanted or the color or the style of the car. Davi More

by amsomrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kafka
Dec 28, 2014 -

Lexus of North Miami responded

If anyone can deliver a great car buying experience, it would be David!! Very happy to hear about your experience leasing your new IS 250. My Name is Carlo Castillo and I am the Business Development Director here at Lexus of North Miami. Please let me know if I can do anything for you. Thank you for your business. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net —

November 18, 2014

Alberto's the best I always and only work with Alberto. He's fabulous and has been helping my family lease cars for years. He genuinely cares and has excellent follow up More

by DebraE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Dec 28, 2014 -

Lexus of North Miami responded

Debra, Thank you for being a Lexus of North Miami customer. Alberto has been with us for quite some time now and ranks one of the highest in customer satisfaction with Lexus. My Name is Carlo Castillo and I'm the Business Development Director here at Lexus of North Miami. Feel free to reach out to me if you need anything at all for your vehicle. Thanks again for you business. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 16, 2014

Excellent experience From the moment we walked in the dealership the service was excellent. Henry the salesperson was very well informed and patient. Never felt pushed or More

by azisman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry James
Dec 27, 2014 -

Lexus of North Miami responded

Hello, Henry is as good as it gets in Customer Service. Purchasing from Lexus of North Miami is only the beginning of our relationship. If you ever need anything at all for your vehicle please contact me. Thank you for your business, I will let Henry know about your review!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 14, 2014

Just Adderly I just leased a car with Justin and the experience was great. He was always very professional and patience. I look forward to continued business with More

by Cynthia Haftel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Dec 27, 2014 -

Lexus of North Miami responded

Cynthia, Thanks for the feedback! We appreciate your business and I will let Justin know about your review. My name is Carlo Castillo and I am the Business Development Director here at Lexus of North Miami. Please contact me if you need anything at all for your vehicle. Thanks again! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 14, 2014

Great Place Every one was great for sales person Luis Arias to the financing process with Rusti Star. I was there a couple hours but enjoyed my cup of coffee. tha More

by patricia.ricardez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusti Star
Dec 27, 2014 -

Lexus of North Miami responded

Patricia, Happy to hear your experience at Lexus of North Miami went well! We appreciate your feedback and I will let Luis and Rusti know about your review. Thanks again for you business, Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 13, 2014

Who did it? "Henry James did it" Henry is the best salesman I've dealt with since I've been buying Lexus and I'm on my third SUV. He made it happen, I went in with my RX 350 2010 for More

by Imansaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Henry James
Dec 27, 2014 -

Lexus of North Miami responded

Marie, Fantastic!! All of Henry's customers are always happy! I hope you are enjoying your RX 350, and if you need anything please don't hesitate to contact us. Thank you for your business and this review!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 13, 2014

Best dealer experience I have ever had. Justin was fantastic. Made me feel at home and like he was working to get me the best deal. I was EXTREMELY pleased. I look forward to continued busin More

by louis.rodriguez.102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Dec 27, 2014 -

Lexus of North Miami responded

Louis, I am glad to hear your experience here at Lexus of North Miami went well. If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Justin know about your review!! Thanks again for your business. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 13, 2014

I needed to switch my car and Erik was the man to help me Erik Mansen did a great job on helping me get out of my old car, which was having clutch issues and into a new car. More

by DOCEAN07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mansen
Dec 27, 2014 -

Lexus of North Miami responded

Hello, Happy to hear your experience with Erik went well! We appreciate your feedback and I will let him know about your review. Thanks again for you Business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.ne

November 05, 2014

Amazing Experience!!! Diego's level of professionalism and his commitment to his clients is phenomenal! He made my transition into a new car flawlessly, he is truly an asse More

by ismael gorra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2014 -

Lexus of North Miami responded

Hello Ismael , Diego is one of our best and has been with us for a few years now. If you ever need anything at all for your vehicle , my name is Carlo Castillo and I’m the Business Development Director here at Lexus of North Miami. Purchasing from us is only the beginning of our relationship. Thanks again for your business and appreciate the review! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

Best experience at a Dealership I had a great experience at this dealership. My sales person, Enrique, was one of the best. He worked with me to get the car I wanted that was within More

by Jen345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Garzaro, Frank Diaz
Nov 07, 2014 -

Lexus of North Miami responded

Hello Jen , I am glad to hear your experience here at Lexus of North Miami went well! If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Enrique and Frank know about your review. Thanks again for your business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

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