Lexus of North Miami

Great team and excellent servicd Ms. Bruno and Mr. Mckenzie were wonderful to work with. They helped me get my call in a timely manner and made sure all of my needs and expectations w Ms. Bruno and Mr. Mckenzie were wonderful to work with. They helped me get my call in a timely manner and made sure all of my needs and expectations were met. I've only bought cars from this dealership and will continue to do so. More

My best experience buying a car The real eye grabber at Lexus of North Miami is the dealership itself. It was very impressive. My boyfriend and I went into the dealership looking to The real eye grabber at Lexus of North Miami is the dealership itself. It was very impressive. My boyfriend and I went into the dealership looking to trade my corolla in for a new GS350. While looking through the showroom we were greeted by the staff; everyone was very courteous. We immediately saw the car in the show room we wanted. A Atomic Silver Gs. We started speaking to a sales representative, Joshua Rosa. Mr. Rosa was very open to help us with our trade and seemed genuinely interested in making our a experience, a pleasant one. He explained to us the numbers and even took it a step further to speak with the managers a couple of times to see if we could break even with our trade. I would recommend Joshua Rosa to anyone seeking to buy a vehicle, as he did go above and beyond to meet out expectations. Mr. Rosa then introduced us to Mathew Silva, a Business Manager that would help us with the financing. The thing I most enjoyed about Mathew Silva was that he was very easy to speak to. I usually dread speaking to anyone in finance because of their, lack of a better word, "stubbornness" and "pushiness". He explained everything in a way that we could understand and actually learn with. We left that night extremely impressed and over joyed with our brand new 2015 Lexus GS350. I would highly recommend this dealership to anyone! And to conclude, I am happy to suggest that if you visit this dealership, ask for Joshua Rosa and Mathew Silva. You wont regret it! More

lexus rc 350 lexus of north miami let me tell you i love just going into that place because of scott argow hes funny and very professional i wasnt even planning on lexus of north miami let me tell you i love just going into that place because of scott argow hes funny and very professional i wasnt even planning on getting a new car but with scott everything gets done he makes sure im happy goes through every single step and makes it easy process for me and my sister just got my second rc350 from him and will continue on doing business with that dealership because of him and i will recommend more people to ask for him! thank you scott u have my business for life :) More

detail dilemna for used car I give John Wirshing a poor review in the handling of this detail in that like others contacted he did not call back. I bought my vehicle, GX450, in o I give John Wirshing a poor review in the handling of this detail in that like others contacted he did not call back. I bought my vehicle, GX450, in on two separate Saturdays for service. During the first service, the oil and mechanics were checked but a detail job which was supposed to be done was not. The explanation was that it was a different area and would have to be brought back. I had a loaner for the day but was called back late in the afternoon after taking it in early in the morning for both services. On the second Saturday, I bought it in early on to find that no loaner was arranged and not available. I told Tino that I would need a loaner and told me that one would be available. When I get there, no vehicle is available and an expectation for me to stay at the facility until the work is done. I told him earlier that I had a funeral to attend and needed transportation. A meeting was to be set up the following Saturday. I got a call on Wednesday, May 6 to setup a Saturday May 9 date. I asked if a loaner would be available and was told that no loaner is given for this purpose as word from his supervisors. I told him that was not previously relayed to me and during the purchase of the vehicle it was was important and implied that a loaner would be available for this purpose. He asked me if I could drop it off and have someone pick me up. I could not do it. I told him to consider me dropping off the car late in the afternoon and getting a loaner for overnight and pick up the next day. He told me that he would talk to his supervisor. I never got a call back from him. I wrote and explained this message to John Wirshing and never got back a response. I'm truly disappointed in the service and wish this purchase had not happened. I will inform my friends and not consider buying another vehicle from Lexus especially a used vehicle. Thank you for previous service on my RX300. More

Trust My wife and I, both drive Lexus. We have been customers at Lexus of North Miami, for several years and I believe that we like the Lexus brad and the D My wife and I, both drive Lexus. We have been customers at Lexus of North Miami, for several years and I believe that we like the Lexus brad and the Dealership at North Miami, FL, equally. We have done all our transaction through Justin Adderley and it has been always a great customer service experience. Justin, epitomizes the 5-Star customer service style. The entire process is invariably, stress-free, fast and actually enjoyable. When you enter the Dealership, everyone around, from the cleaning personnel to the executives, makes you feel welcome and special. Justin Adderley, would genuinely bend-over-backwards to make you happy. Yes, there is Excellence in Service, hence they've earned our loyalty and engagement. Keep up the Memorable Experience, Justin and Lexus of North Miami, FL. Daniel Sharon More

Great Experience!!! I would recommend this dealership to anyone, great service, great people, and loved my sales Rep and finance manager! The dealership is modern and cle I would recommend this dealership to anyone, great service, great people, and loved my sales Rep and finance manager! The dealership is modern and clean! More

Wonderful Experience I would recommend the dealer to my friends. My sales representative Richard Todorow was awesome! Great customer support, well knowledge, charismatic, I would recommend the dealer to my friends. My sales representative Richard Todorow was awesome! Great customer support, well knowledge, charismatic, professional and most important honest. He did an excellent job. Thank You! More

Great Experience I walked in with my family and received nothing but professionalism and great customer service. Jose was very helpful and attentive on serving my need I walked in with my family and received nothing but professionalism and great customer service. Jose was very helpful and attentive on serving my needs on purchasing my new car. I appreciate his kindness and patience. More

Great Experience! When it was time to trade in my Mini Cooper, my first step was to contact Justin Adderly at Lexus North Miami. Having worked with Justin many years ag When it was time to trade in my Mini Cooper, my first step was to contact Justin Adderly at Lexus North Miami. Having worked with Justin many years ago, I knew I would receive top notch service and attention to all of my needs. Needless to say, he never disappoints, and I would not trust anyone else with my transaction. He truly believes in the product, and that really sold me. I picked up my new Lexus this morning and I couldn't be happier with my decision! More

Best experience hands down! This Lexus dealer kicks butt. To be completely honest, I didn't go to the dealer to get a new vehicle (I was accompanying friends). My friends were bu This Lexus dealer kicks butt. To be completely honest, I didn't go to the dealer to get a new vehicle (I was accompanying friends). My friends were buying a new car and throughout the process, which felt more like a visit to a friends home, I became interested in getting in a new car. Our salesman, Justin Adderly, was extremely patient with us (he even took a really late lunch for us). He gave us a complete tour of their amazing facility, waited for us to have lunch (please try the prosciutto and mozzarella sandwich), and worked on our deal diligently. Justin guided me in the right direction and helped me take home the car I truly needed. Matthew Silva in finance also had so much patience with us. Usually people in finance are grouchy but with Matthew, it felt like we were longtime friends - great attitude and personality. Last but not least: Yoni, thank you for treating us like royalty. I've never had such a great experience at a car dealer and I know this is in part because you are there. Long story short, I left my Mercedes parked in their lot and took home a brand new Lexus. Please visit this dealer the next time you're in the market for a new car - you wont be disappointed. More