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Lexus of North Miami
North Miami, FL
3,256 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,256 reviews
May 27, 2019
Excelente servicio Excelente atención desde que llegas al local y muy atentos y agradables todos los trabajadores y excelentes precios y muy buenos carros se los recomie Excelente atención desde que llegas al local y muy atentos y agradables todos los trabajadores y excelentes precios y muy buenos carros se los recomiendo More
by Malquie52
Employees Worked With
Maria Morrone
May 27, 2019
Feliz con mi NX 300 Fsport Muy agradecida con el trato y la ayuda brindada por el personal que me atendio. Muy profecionales y pude observar la dedicación a su trabajo. Las fel Muy agradecida con el trato y la ayuda brindada por el personal que me atendio. Muy profecionales y pude observar la dedicación a su trabajo. Las felicito porque quede muy complacida . More
by Yaqui30
Employees Worked With
Mabel Morejon, Maria Morrone
May 23, 2019
Very good attention This dealer gives a good attention and service We are very happy and we use this dealership for many years We are very happy with our salesperson Ha This dealer gives a good attention and service We are very happy and we use this dealership for many years We are very happy with our salesperson Harry Fatelson More
by Princesa10
May 22, 2019
Best of the best Miguel Thodde it’s a amazing, he did what is impossible, to buy a cat without a good credit, I really recommend him, his service and attention on deta Miguel Thodde it’s a amazing, he did what is impossible, to buy a cat without a good credit, I really recommend him, his service and attention on details is amazing. If you need a good sales his the one. More
by Enriquealtuve1121
May 20, 2019
The Best Service ever I’m happy with service of Denis Shadrin and the deal I got from Lexus. We are currently customer of Lexus already for 7 years out of 3 from of Lexus o I’m happy with service of Denis Shadrin and the deal I got from Lexus. We are currently customer of Lexus already for 7 years out of 3 from of Lexus of North Miami. Always best prices, huge inventory available in house, as fast as cup of free coffee complimentary on site. More
by OlgaG
Employees Worked With
May 20, 2019
Superb Customer Service This was my 1st time @ the North Miami Lexus I dropped off my IS250 and got a loner in les than 20min. Erika was awesome ! The air bag system + oil c This was my 1st time @ the North Miami Lexus I dropped off my IS250 and got a loner in les than 20min. Erika was awesome ! The air bag system + oil change was completed in less than 4 hours 👍🏻👏🏻👏🏻👏🏻 More
by Luisfer
Employees Worked With
Erika Lopez
May 17, 2019
Wonderful experience Had a wonderful experience with Vanessa and Henry, they were very nice and I got the deal I wanted couldn't be happier! I love my new car Had a wonderful experience with Vanessa and Henry, they were very nice and I got the deal I wanted couldn't be happier! I love my new car More
by Lonniescooter
Employees Worked With
Henry James , Peter Groulx, Vanessa Mena
May 17, 2019
Great customer service I had a great experience with Vanessa and Alex F they took care of me, made sure i was approved and comfortable with my payment, i left super happy. I had a great experience with Vanessa and Alex F they took care of me, made sure i was approved and comfortable with my payment, i left super happy. More
by Eguillen
Employees Worked With
Alexander Fernandez, Vanessa Mena
May 17, 2019
First time lexus owner and a forever loyal client I am giving Denis 5 stars because his service was overall very professional and helpful. Denis was also patient with me during the process of picking I am giving Denis 5 stars because his service was overall very professional and helpful. Denis was also patient with me during the process of picking out my new lexus. More
by camila123
Employees Worked With
May 15, 2019
LIARS!!Stay away BAIT AND SWITCH😡 By far the worst experience ever! I came in to get a Lexus NX and was told the same day that because of my credit on equifax they weren’t able to app By far the worst experience ever! I came in to get a Lexus NX and was told the same day that because of my credit on equifax they weren’t able to approve me. I said to Alex Mejias that it’s okay and not to worry about it. I’ll just wait until my credit fix then get the car. He told that he finance manager will call me the next morning ( which was a lie) . The following morning He call me and told me I was approve but need to come in to finished all the paper with the finance manager . I said okay but if it’s not the same offer I DONT NOT WANT IT!. He told me I just need to come in. ( very shady). I said no I’m not doing that because I need to know if I was approved with the same rate ,terms, and monthly payments. He still insisted me to come in. I hung up. About 1 hr later this guy I never spoke with called me from Lexus of North Miami name Mark Ricciadi( very shady guy, be aware) told me that Alex told him to call me . I explain to him the same thing ( if the price isn’t the same I don’t not want it and I will not drive from Boca and waste my time). He told me that the price was the same and that he is looking at it.( the phone is recorded so I’m sure you guys have all this) I left work just to come to this dealer because theyve been forcing me to come. Once I step inside the finance office , sitting there for about 30mins this finance guy going to tell me that I wasn’t approve for the same payment. I was approved for a tier 3. Which the payments was SKYROCKETED! I was furious😡. I wasted money getting into an Uber and to come here for that price. I will be reporting this type of practice to the BBB. This is unacceptable!😡😡😡😡😡 THIS IS THE WORST PLACE EVERY TO GET A CAR!!! Please stay away!! Consumer Affairs will be getting this too. More
by JAMAR
