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Lexus of North Miami

North Miami, FL

4.6
3,251 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,251 reviews

July 18, 2019

Best Lexus dealership experience This is my 7th Lexus purchase and by far the best experience. The dealership is tremendous having every amenity you could imagine withe the finest att More

by Rpel32023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales-Nicholas Wehby finance- Robert Nelson insurance Joeal Rivera
Jul 18, 2019 -

Lexus of North Miami responded

Thank you!

July 18, 2019

Always a good experience with Lexus of NM The attention to detail is prominent in all aspects of your service! Thanks for going the 'extra mile' to ensure we knew the nuances of our new vehicl More

by buzzme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lia Omuralieva
Jul 19, 2019 -

Lexus of North Miami responded

Thank you!

July 17, 2019

Great service Service is always great at Lexus North Miami. Fast, convenient, automotive work exceeds my expectation and great customer service! The staff is extrem More

by Tiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Jul 17, 2019 -

Lexus of North Miami responded

Thank you Tiff!

July 16, 2019

Great experience Maria and Alex are great sellers, willing to help without pressing the person they listen to what you ask and they look for the best option for you More

by Pausapphire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jul 16, 2019 -

Lexus of North Miami responded

Thank you!

July 16, 2019

Comfortable Maria was very friendly, patient and helpful. She’s the reason why I will continue doing business with Lexus of North Miami. Syed was also great! Tha More

by Hassanmashni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Jul 16, 2019 -

Lexus of North Miami responded

Thank you!!!

July 15, 2019

Great deal. Miguel Thodde has provided excellent information to make my decision easier and in the right direction. In general, the team makes me feel confident More

by Ricardo Di Salvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde, Mauricio Ferreira
Jul 16, 2019 -

Lexus of North Miami responded

Thank you Ricardo!

July 13, 2019

An excellent-Better than Expected buying Experience! My wife Stephanie and I were introduced to Val McKinzie by my co-worker who recently had an excellent experience and bought a Lexus from him. We have More

by Stephanie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val McKenzie
Jul 15, 2019 -

Lexus of North Miami responded

Thank you Linville and Stephanie!

July 13, 2019

Routine service I was in and out in 15 min everything was done very efficiently, including the loaner vehicle I had requested. All in all, it was a pleasure More

by Lexus service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jul 15, 2019 -

Lexus of North Miami responded

Thank you!

July 10, 2019

Poor customer service I took my car in for service; recalled airbag replacement. No one contacted me for 5 days. I kept calling to get updates on my car. Thought I would ge More

by Shondeen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gus Arcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Gonzalez
Jul 10, 2019 -

Lexus of North Miami responded

Hi there, my apologies for your experience with us. Feel free to contact our customer relations manager in the service department. Her name is Brittany and her number is 786-528-3885. Thanks!

July 07, 2019

Leasing a new lexus I went to this dealer to test drive a suv and ended up leasing a beautiful RX 350. I was referred to Miguel Thodde by a friend and he lived up to his More

by Adelespeech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde, Mark Ricciardi, Mauricio Ferreira
Jul 08, 2019 -

Lexus of North Miami responded

Thank you!

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