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Lexus of North Miami
North Miami, FL
3,251 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,251 reviews
August 16, 2019
Awesome Experience Very Friendly Professional Staff.. My Reps went above & beyond ro make sure I left the dealer happy & satisfied... THEY WERE AWESOME... Thanks you aga Very Friendly Professional Staff.. My Reps went above & beyond ro make sure I left the dealer happy & satisfied... THEY WERE AWESOME... Thanks you again guys.. More
by happybling
August 14, 2019
Overpriced service Not very good. Service took hours, not accurate estimate. A lot more than I expected. Plus a call telling that they have to change the 4 tires NOW. Th Not very good. Service took hours, not accurate estimate. A lot more than I expected. Plus a call telling that they have to change the 4 tires NOW. They performed 30K service at 27. More than $1000 and not even a decent car wash. Hoping to finish my lease asap More
by HLA
Employees Worked With
Dont now
August 13, 2019
Seamless Car buying experience Denis was very patient and thorough. He definitely alleviated my anxiety with feeling pressured to purchase. The entire experience was seemless and ga Denis was very patient and thorough. He definitely alleviated my anxiety with feeling pressured to purchase. The entire experience was seemless and gave me confidence in my decision not only to switch to Lexus, but purchase from your location. Syed was also patient and was ready to answer all of questions. I visited the dealership a couple of times and met with Denis each time, I appreciate most that everyone involved listened to my priorities and catered to that. This purchase was a positive one. More
by TashaleeD
August 12, 2019
Excellent service It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much More
by Ellis
Employees Worked With
August 12, 2019
Disrespectful My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell m My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell me the car is making noise from engine. I’m like thanks I knew that. Then they tell me ok that’ll be $182.00. But you didn’t do anything and you told me what I already knew. Well if you want us to tell you what the problem is it’ll be more money. So I paid for you to tel me nothing I didn’t know. Oh ok thanks. More
by Joncastilla91
Employees Worked With
Harvey Gonzalez
August 10, 2019
The first service for new car In December we are leased our second Lexus car at North Miami dealerships. Both times our sales person was Jeff Brooks. He is great! This time we hade In December we are leased our second Lexus car at North Miami dealerships. Both times our sales person was Jeff Brooks. He is great! This time we hade the first service. We like this place and staff because staff are always friendly, honest, and professional, and place is peaceful and welcome. More
by Tatiana Solovieva 2019
August 09, 2019
Great!! I only went in for an oil change and Ryan informed me I had a recall on a fuel pipe. I was given a loaner car until the pipe was fixed. Great service! I only went in for an oil change and Ryan informed me I had a recall on a fuel pipe. I was given a loaner car until the pipe was fixed. Great service!!! More
by RoseCha
Employees Worked With
Raul Rovira
August 09, 2019
Car Service Maintenance My service advisor is excellent but the car wash was not good. The rims of the wheel remained dirty. The business office explained to me the prices. My service advisor is excellent but the car wash was not good. The rims of the wheel remained dirty. The business office explained to me the prices. More
by bangot
Employees Worked With
Harvey Gonzalez
August 07, 2019
I LOVE LEXUS OF NORTH MIAMI I love going to Lexus of North Miami, it is always the best customer service that I’ve ever dealt with in forever I met I love going to Lexus of North Miami, it is always the best customer service that I’ve ever dealt with in forever I met More
by Santino999
Employees Worked With
MAURICIO GALVAN
August 06, 2019
dynamic and effective From when you enter until you leave the attention is very professional and agile. Mauricio Galvan with his kindness and experience makes you feel rel From when you enter until you leave the attention is very professional and agile. Mauricio Galvan with his kindness and experience makes you feel relaxed. thank you!!! More
by Lexus2019
Employees Worked With
Mauricio Galvan
