Lexus of Nashville

Out of Town Buyer- Positive Experience I was in the market for a specific make, model and color car. I did extensive online shopping and contacted several dealers within 200 miles to help I was in the market for a specific make, model and color car. I did extensive online shopping and contacted several dealers within 200 miles to help narrow down where I wanted to go to hopefully finalize a deal. I found a car that seemed to be what I wanted and made contact with Lexus of Nashville. Derek Jablonski responded to my inquiry promptly and had excellent customer service. He sent photos that I requested and answered all my questions via email and phone follow up. (Several dealers I contacted had a miserable response to my online inquiries- not the case here!) We drove about 125 miles to the dealership and we were not disappointed. The car was just as described and it was serviced and ready to go. There was full disclosure of what the dealership did to the car and a summary of the service checks that they performed (tires, brakes, battery, etc.). Within a couple of hours we test drove the car, reached a mutually agreeable bottom line, had lunch at the dealership while waiting to finalize paperwork, and we were on the way in a detailed car filled up with gas. We love the car and had a wonderful experience with Derek and the other professional staff at Lexus of Nashville. I highly recommend! More

Great Experience Was probably the quickest and easiest car deal I have ever made. My salesperson, Pam, was most knowledgeable and helpful in this matter. Will definit Was probably the quickest and easiest car deal I have ever made. My salesperson, Pam, was most knowledgeable and helpful in this matter. Will definitely look first at Lexus of Nashville when making future purchases. More

A Happy Lexus Owner A Happy Lexus car owner for the fifth time. This dealership is very willing to work with you and your budget to get you a good deal A Happy Lexus car owner for the fifth time. This dealership is very willing to work with you and your budget to get you a good deal More

Great cars and Great services. This is my first Lexus I have purchased, CT200h.It is a great car, interior and exterior are look great . The service is very excellent,friendly. Mr. This is my first Lexus I have purchased, CT200h.It is a great car, interior and exterior are look great . The service is very excellent,friendly. Mr. Brandon was my sale consultant. He did a great job. He was helping me to get a good deal. my next car would be the Lexus again. Thanks Lexus and Brandon.I really love and enjoy the car. More

Brandon @ Lexus of Nashville Brandon Barnes made it very easy and pleasant to lease my new RX350 upon our move to Nashville. I highly recommend Brandon and everyone at Lexus of N Brandon Barnes made it very easy and pleasant to lease my new RX350 upon our move to Nashville. I highly recommend Brandon and everyone at Lexus of Nashville! More

Excellent Experience in Nashville I recently moved to Memphis and was looking at the GS350. The Memphis dealership was completely unhelpful so I went on line to see what other choices I recently moved to Memphis and was looking at the GS350. The Memphis dealership was completely unhelpful so I went on line to see what other choices I had. The Nashville dealership went above and beyond to help me secure the car I wanted. More

Great Lexus Experience I test drove my car in February and didn't actually purchase until the end of June. From the time I took my first test drive Brandon stayed in touch a I test drove my car in February and didn't actually purchase until the end of June. From the time I took my first test drive Brandon stayed in touch and kept me updated on current incentives on the vehicle to help me determine the best time to buy. When I finally decided to purchase, Brandon and the team at Lexus were very informative and took plenty of time to ensure I got the best deal possible. More

Great Place Brandon and the Finance Department worked hard to get me in my dream car. I love my new car but I also love the experience the Brandon the Finance Dep Brandon and the Finance Department worked hard to get me in my dream car. I love my new car but I also love the experience the Brandon the Finance Department gave me be when working with me. More

Lexus of Nashville Brandon Barnes did a great job! He was knowledgeable and demonstrated superior customer service. I appreciated his professionalism and patience as I m Brandon Barnes did a great job! He was knowledgeable and demonstrated superior customer service. I appreciated his professionalism and patience as I made y decision. More

Replacement vehicle Had an accident that probably totaled my car. Fortunately, no one was injured, including myself, but there was property damage as well. I was pretty Had an accident that probably totaled my car. Fortunately, no one was injured, including myself, but there was property damage as well. I was pretty discouraged and I needed help getting my emotions back on a positive note. Later that evening, I went to the Lexus website looking over pre-owned cars and my interests. I started to feel better and contacted Lexus on certain vehicles that had caught my interest. I even received an email right away but did not discover it until the next morning. The next day I was contacted from the Nashville and Cool Springs dealerships by a salesman/(saleswoman) and I set up times to visit both. By the time I arrived at the Nashville location, I met the salesman, Brandon Barnes, and he was all ready to meet with me and had a vehicle all ready for me to see and drive. Now, I had selected about 6 different vehicles to look over, but this first vehicle was just the right car for me. After driving the car I was convinced that that was the right car for me and there was no need to look any further. I am well pleased with the car, and the service at Lexus of Nashville has been consistently 5-star rated and I have been using Lexus since 2004, except this was my first purchase from them. Excellent service and quality everywhere! More