Lexus of Nashville

Excellent dealer I went in to see an is350c which they didn't have. So, I looked at an is 250c instead. Very nice car. Drove one in a dove grey then saw an obsidian on I went in to see an is350c which they didn't have. So, I looked at an is 250c instead. Very nice car. Drove one in a dove grey then saw an obsidian on red. Leased it on the spot. More

Great Customer Service I walked into Lexus of Nashville just to learn more about the car I was wanting to get. I never imagined I would be walking out with a certified Lexus I walked into Lexus of Nashville just to learn more about the car I was wanting to get. I never imagined I would be walking out with a certified Lexus at a great price, especially from the cardealer. The staff was extremely friendly, and answered all the questions that we had. As a first time "car dealer car buyer", Lexus would be my first choice. More

Great Experience (and Great Deal) at Lexus of Nashville Sales Consultant Greg Williams was patient, helpful, knowledgeable about product features, and easy to work with. He identified the perfect vehicle f Sales Consultant Greg Williams was patient, helpful, knowledgeable about product features, and easy to work with. He identified the perfect vehicle for me and was able to make the price and financing work within my budget. Also, he went out of his way to help me charge my cell phone while I was waiting on the deal to close. More

Easiest, quickest car buying experience! Excellent service! I just bought a new Lexus IS200t F Sport and worked with Lewis BeCoats. He was so kind, patient, detail-oriented, and professional. He worked with u I just bought a new Lexus IS200t F Sport and worked with Lewis BeCoats. He was so kind, patient, detail-oriented, and professional. He worked with us online and via phone before coming in, making our in-dealership time very brief. Everyone at the dealership was incredibly nice and helpful. Importantly, from the start, the proposed deal terms were much more favorable to the one suggested by the other local Lexus dealer, and the information Lexus of Nashville sales team shared with us was consistent with what we had found online. There was no pressure at all, just helpful guidance with a clear explanation of term options and model difference. I highly recommend Lexus of Nashville and Lewis BeCoats and only plan to buy future vehicles from him. More

This is Car Buying at its BEST Hate to go through the pain of buying a car with all the haggling over price.. up selling... junk fees... well, this was not our experience at Lexus o Hate to go through the pain of buying a car with all the haggling over price.. up selling... junk fees... well, this was not our experience at Lexus of Nashville.. the best sales person, financial negations were painless and we were very satisfied with a fair price.. Customer service is number one at this dealership. Thanks to the best salesperson, Lewis BeCoastes.... More

fantastic ! Blake Poteat and all the teams that help me with buying my Lexus are friendly and fantastic ! buying my ES 350 was a breez with out any one of being Blake Poteat and all the teams that help me with buying my Lexus are friendly and fantastic ! buying my ES 350 was a breez with out any one of being " pushy " Black was very helpful and knowledgeable it was smooth sailing and I love my 2016 ES 350 . Thank you for making my december to remember ! More

Great salesman, finance manager not so much Our salesman was Blake P and he was a very good salesman. He was not pushy at all and was very helpful and knowledgeable and when he didn't know an a Our salesman was Blake P and he was a very good salesman. He was not pushy at all and was very helpful and knowledgeable and when he didn't know an answer to any of our questions he quickly got back with us with a proper response. We connected with him and he did us a good job. The used car manager was very professional and gave us a very fair price for our trade in. We were very pleased with that gentleman as well. The finance manager is a different story. He seemed put off by us right off the start. We brought in a very clean trade in and $10K on top of that. The finance guy told us what Lexus finance interest rate would be. I though their rate was a little high and called my banker to see what he could do. The manager then asked us to step out of his office because he had another client to help. I guess he read my body language because we were going to leave the dealership with no intention to come back. He then asked us to please sit back down and finish the sale. We did but he seemed more interested talking about his fishing boat and his younger wife than finishing the sale and making this an enjoyable experience. Then to top things off we receive notice five days later that they needed us to jump through more hoops "to complete the sale". Again this was five days later and they had deposited our check for $10K. When I spoke to him on the phone I was very clear that I was not going to jump through any hoops and that we will be bringing their car back and that we would pick up our car and a check for $10K. His response was rude and unprofessional as he stated "I don't want to hear that". I told him that we like the car but that we certainly don't have to have it and that we could pay cash for the car, so I'm not jumping through the hoops that you're requesting. Bottom line, we were able to fix situation (which was a silly issue on their end) without jumping us having to go to any extra trouble. More

Lexus Nashville Tn 2016 NX 200t f sport Bought a NX Sport from this dealer. Friendly service and great communication. Most of my interaction was via e-mail and phone call which made it easie Bought a NX Sport from this dealer. Friendly service and great communication. Most of my interaction was via e-mail and phone call which made it easier on my schedule. Jerel was very knowledgeable and helpful. He was extremely helpful and friendly. Julia was helpful as well and was reasonable on the price. I used truecar.com and usaa.com and were match. Overall I would highly recommend this dealer, I drove over 4hrs and would do it all over again. More

The salesman was friendly, knowledgable, and not pushy. This is my 2nd Lexus and I remember the great service I received with my former Lexus. We arrived at Rosa Parks around noon and I really appreciated This is my 2nd Lexus and I remember the great service I received with my former Lexus. We arrived at Rosa Parks around noon and I really appreciated the drinks and sandwiches. The staff was helpful and polite. Julia Robertson finished the paperwork very efficiently. The showroom was clean and beautiful. Looking forward to returning for servicing. More

This place is a joke! Took my Lexus here for repair. They overcharged me for the repair, and then suggested changing a bunch of fluids that had already been changed by my Took my Lexus here for repair. They overcharged me for the repair, and then suggested changing a bunch of fluids that had already been changed by my normal shop. I think they were just trying to get more money from me. More