Lexus of Nashville
Nashville, TN
Filter Reviews by Keyword
By Type
Showing 319 reviews
Very good experiece. The overall experience was great from start to finish. Excellent dealership! Very friendly and made sure I was happy with vehicle. Very knowledgable s The overall experience was great from start to finish. Excellent dealership! Very friendly and made sure I was happy with vehicle. Very knowledgable sales staff. More
Excellence in every way I recently purchased a Lexus GX after researching several brands over a period of several weeks. I decided on the Lexus after driving a Mercedes, Cadi I recently purchased a Lexus GX after researching several brands over a period of several weeks. I decided on the Lexus after driving a Mercedes, Cadillac, Audi, Chevrolet and GMC. Once I narrowed my choice to Lexus- I then did research on dealerships. I went to several Lexus dealerships and by far NASHVILLE Downtown Lexus exceeded them all. Joseph was my Lexus sales professional and he definitely is a professional. He is well informed with his product and listened to what I was looking for in a vehicle. Joseph was very patient and allowed me to drive several different styles of Lexus. At no time did I feel pressure to "hurry up" and make a decision. The price negotiation process was simple and transparent. I received a very fair price for my trade. Then Sona in the finance office was a delight to work with. She clearly informed us of all extended warranty options, maintenance offers and others- but never pressured us to move beyond our budget. I am a Lexus Downtown fan! Thanks Joseph, Sona and Edith (sales manager)- these are class folks and excellent representatives for Lexus! More
Lexus of Nashville: Great product and service I could not have had a better experience buying a previously leased vehicle than the one I had at Lexus of Nashville. I had searched for such a vehic I could not have had a better experience buying a previously leased vehicle than the one I had at Lexus of Nashville. I had searched for such a vehicle on online and was very pleased with the inventory I found at this location. I was greeted warmly at reception in the very attractive new facility. I was referred to Dave, who was exceptionally professional, courteous, and knowledgeable. He quickly found a vehicle that met my specifications and explained the car's features simply and expertly. After beginning the purchasing paperwork, Dave sent me to Sona, who then completed the purchasing process quite easily. I highly recommend Lexus of Nashville for a great product and purchasing experience! More
Great Experience I worked with Ernsesto Martinez to but a car recently. it was a fantastic experience and he was a tru professional. really knew his stuff and made it I worked with Ernsesto Martinez to but a car recently. it was a fantastic experience and he was a tru professional. really knew his stuff and made it a pleasant transaction. More
Great reception, accommodating staff, no-tension pricing Wonderful overall experience. My wife and I were looking to trade in our 2007 Lexus RX 350. When we went to Lexus of Nashville, we were received cou Wonderful overall experience. My wife and I were looking to trade in our 2007 Lexus RX 350. When we went to Lexus of Nashville, we were received courteously. The salesman was very genuine and well-versed in the features of the car. He never tried to pressure us into a premature decision. The sales manager was a pleasure to work with and helped us by adding incentives to lower the purchase price. We came away extremely pleased with the overall experience - best ever when purchasing a new car. More
Langley GX Experience A great buying experience! A great dealership to work with! Every person we dealt with here was a true professional! We were impressed with the entire A great buying experience! A great dealership to work with! Every person we dealt with here was a true professional! We were impressed with the entire staff! More
Purchase and Service of Lexus RX This is the third Lexus RX I've bought from Lexus of Nashville. This dealership is the best by hiring employees who know how to treat their customers. This is the third Lexus RX I've bought from Lexus of Nashville. This dealership is the best by hiring employees who know how to treat their customers. I feel comfortable when I leave Lexus knowing that the purchasing process was easy and maintenance provided was a thorough job well done. All the employees are friendly and helpful and make me feel as if I'm an appreciated customer. Loved working with Gregg. Edith, and Pam on the recent RX 350 purchase. Lexus of Nashville you're the greatest!! More
NX 200t I had a great experience. The first time I saw my car, it had a big red bow on it. Joseph and Sona were great to work and wanted to make sure that I I had a great experience. The first time I saw my car, it had a big red bow on it. Joseph and Sona were great to work and wanted to make sure that I was happy!! More
Lexus of Nashville Great experience from the day I walked into the showroom till the day I picked up my car. Everyone was friendly, knowledgeable and made the made fo Great experience from the day I walked into the showroom till the day I picked up my car. Everyone was friendly, knowledgeable and made the made for an overall stress free experience. Very happy with my decision to work with Lexus of Nashville. More
Excellent Got all the information I needed to decide what was the best purchase option for me. The people and the process were very good. Very satisfied. Got all the information I needed to decide what was the best purchase option for me. The people and the process were very good. Very satisfied. More