Lexus of Nashville

Outstanding Experience at Lexus of Nashville I had a pleasurable buying experience at Lexus of Nashville. The Sales Consultant was very knowledgeable about the entire Lexus vehicle. Outstanding i I had a pleasurable buying experience at Lexus of Nashville. The Sales Consultant was very knowledgeable about the entire Lexus vehicle. Outstanding in every way!!! More

Exceptional service I purchased my first Lexus at Lexus of Nashville and was pleased with the exceptional service. I would recommend them for any new car purchase. I purchased my first Lexus at Lexus of Nashville and was pleased with the exceptional service. I would recommend them for any new car purchase. More

Dishonest Employees and lack of customer service Never do business with Lexus in Nashville had two conversations where they were dishonest and now their GSM is standing behind their dishonesty and in Never do business with Lexus in Nashville had two conversations where they were dishonest and now their GSM is standing behind their dishonesty and instead of making it right is offering us a credit if we go in and buy a vehicle from them to make up for their transgressions. My husband turned in our leased vehicle early and under mileage, which we purchased an excessive wear and use warranty on it to ensure we weren't charged for anything when turning the vehicle in. He forgot my key, however the finance manager advised, 'don't worry it's covered under your additional warranty.' A month later we receive a bill for the key, we call lexus financial and they advise deal with the dealership. The dealership returned 0 calls. My husband drives the key down there talks to the same individual and they advise, 'oh, surprising it's not covered under that warranty, don't worry we'll take care of it.' The GSM called and refused to refund the amount of key or even return the key to us! He never even apologized for their misinformation that they provided us twice! Heed my warning and drive out of town to another dealer before doing business with this dealership. ...I should also mention this was my first lease but I'm a previous two time Lexus owner as well, so now they've damaged the relationship with a long standing customer who won't be buying any more Lexus's moving forward. More

Purchased New 2016 Lexus GS 350 Lexus of Nashville made the process of purchasing a new car go very smooth. I was first looking at used cars and then found that I could get a new car Lexus of Nashville made the process of purchasing a new car go very smooth. I was first looking at used cars and then found that I could get a new car for a very similar rate. Overall we were very satisfied with the entire process and we will share to friends and family for years to come. More

Our 2017, 200 NXT My wife and I had a wonderful experience at Nashville Lexus. We went there as a lot of others just to look at some used SUV's and of course fill in lo My wife and I had a wonderful experience at Nashville Lexus. We went there as a lot of others just to look at some used SUV's and of course fill in love with the 2017 200 NXT. We could not have been taken care of any better Bob & Maritza Cassidy More

Awesome experience! Purchased 2016 IS200t on November 5, 2016 at Lexus of Nashville. Our salesman, Emilio Valdivia, was wonderful, made the trade very easy. This is our Purchased 2016 IS200t on November 5, 2016 at Lexus of Nashville. Our salesman, Emilio Valdivia, was wonderful, made the trade very easy. This is our 3rd Lexus in 15 years, can't imagine driving anything else! Thanks to everyone at Lexus/Nashville who made this a good great experience! More

good experience the people there are easy to work with. they are not going to pressure you into buying which i appreciate a whole lot. it was a good experience. the people there are easy to work with. they are not going to pressure you into buying which i appreciate a whole lot. it was a good experience. More

A-1 service!!! Purchased my 2015 Lexus ES. 350 today at Lexus of Nashville on Rosa Parks Blvd. Salesman Lewis Becoats made sure I found the vehicle I wanted, and I Purchased my 2015 Lexus ES. 350 today at Lexus of Nashville on Rosa Parks Blvd. Salesman Lewis Becoats made sure I found the vehicle I wanted, and I walked away a very happy customer. Thank you much for your time and patience! More

Overall Excellent Experience! I worked with Lewis Becoats III. He and his sales manager were so pleasant to work with. I walked in wanting to trade my lease and let them know of my I worked with Lewis Becoats III. He and his sales manager were so pleasant to work with. I walked in wanting to trade my lease and let them know of my expectations and constraints. They listened and without question, assured me they would find me what I needed and get me a car that I loved...they did just that! It was the easiest and most straightforward car buying experience I have ever had! They were very nice and very clear with the information. It was a very stress free and simple process! More

Great transaction. Nice transaction, no pressure, and ended up with a great car. Great salesman, very knowledgeable and provided guidance to get us in the vehicle we ne Nice transaction, no pressure, and ended up with a great car. Great salesman, very knowledgeable and provided guidance to get us in the vehicle we needed. More