Lexus of Nashville
Nashville, TN
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ES 350 purchase Derrick Wright, salesman, great exp, very knowledgeable but not pushy. Derrick was very patient as we had a lot of questions. Hadn’t bought a car in 1 Derrick Wright, salesman, great exp, very knowledgeable but not pushy. Derrick was very patient as we had a lot of questions. Hadn’t bought a car in 17 years because we loved our older Lexus. Definitely recommend. More
Great experience I am very pleased with my new car and I appreciate all the patience and assistance Mr. Lewis gave me in selecting a new car. I have no complaints and I am very pleased with my new car and I appreciate all the patience and assistance Mr. Lewis gave me in selecting a new car. I have no complaints and I am so happy I decided on this car. More
Superior in every respect I have given a superior rating, primarily due to salesmanship, first rate facilities, friendly staff. Knowledgeable staff and very patient. I would re I have given a superior rating, primarily due to salesmanship, first rate facilities, friendly staff. Knowledgeable staff and very patient. I would recommend this dealership More
Lexus CT 200h The car was so great to test drive because the sales person, Derrick W. Wright II showed my how to operate the vehicle. The manager was great, and Ed The car was so great to test drive because the sales person, Derrick W. Wright II showed my how to operate the vehicle. The manager was great, and Edith, who handles the loans, was very helpful. I definitely will be buying my next car at this dealership. Plus, free car wash and maintenance free service for four years, unlimited miles. Thank you so much. More
Great experience, knowledgeable staff, customer service 10+ Lewis BeCoats was my sales consultant and spent a great deal of time with me going over every detail of the car, my expectation, the car and the whole Lewis BeCoats was my sales consultant and spent a great deal of time with me going over every detail of the car, my expectation, the car and the whole experience was wonderful. This is my first Lexus and will definitely not be my last. I love the car and the experience with the team at Lexus of Nashville was over the top. Very professional and attentive. The best buying experience I have ever had!! Mr. BeCoats was the best and I would highly recommend him to anyone. Edith Thompson was also a great person that I dealt with and was a great help with all the paperwork. She stayed late to make sure everything was completed and so did Lewis. He had me ready to go and even took my picture with my new car. More
Not the best experience This just wasn't a good experience at all buying my first car of my life at 22. I thought it would be the most exciting experience of my life. This just wasn't a good experience at all buying my first car of my life at 22. I thought it would be the most exciting experience of my life. More
RX350 Wanted to upgrade from 2012 to 2017 - Joseph Chargois was a very responsive salesman - highly recommended- great facilities- always had excellent serv Wanted to upgrade from 2012 to 2017 - Joseph Chargois was a very responsive salesman - highly recommended- great facilities- always had excellent service on my RX350 so wanted to stay with Lexus of Nashville despite having to drive from Clarksville. More
A unique and welcomed buying experience at a car dealership. No pressure, solid advise and answers and professional conduct throughout the entire process. Both Lewis BeCoats II (Sales Representative) and Edit No pressure, solid advise and answers and professional conduct throughout the entire process. Both Lewis BeCoats II (Sales Representative) and Edith Thompson (Finance Manager) were a total delight to work with - friendly and professional as well as warm and caring - again, unique attributes to a car dealership. Would recommend these tow professionals at dealership to all. More
Premium brand but not premium service Dealership is not standing behind a L Certified vehicle that has paint peeling off wheels. I bought a L certified car from Lexus of Orlando but live i Dealership is not standing behind a L Certified vehicle that has paint peeling off wheels. I bought a L certified car from Lexus of Orlando but live in Nashville. The paint is peeling off the rims after 8 months and the Nashville dealer claims that it is the responsibility of the Orlando dealership. Orlando dealership says it's the responsibility of any dealership nationwide. i have now contacted corporate and have a file claimed. I will leave this review up regardless of outcome because it has gone this far. I also waited two hours to hear from service advisor. That is not premium service no matter how many $4 sandwiches they have. I specifically asked to let me know how long they may think it would take to have my rims looked at. Got car back and thought, oh well at least I get a complimentary car wash. You guessed it... car was barely cleaned. Brown specks all over front of car and visible dust all over interior and the car was not vacuumed. Just buy a Toyota! Lexus IS not worth the premium price. More
Lexus of Nashville-Excellent! Had a great service experience here. Would highly recommend! Lexus IS known for there excellent customer service. This dealership is no exception. I d Had a great service experience here. Would highly recommend! Lexus IS known for there excellent customer service. This dealership is no exception. I don't write many reviews but when I get excellent service I like to tell others! More