Lexus of Nashville
Nashville, TN
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Fantastic is all I have to say! The service and overall experience was great! I highly recommend Lexus of Cool Springs for anyone interested in purchasing a new vehicle! experience was great! I highly recommend Lexus of Cool Springs for anyone interested in purchasing a new vehicle! More
"Romaine Clue outstanding Salesman" Romaine is an outstanding salesman whom provides excellent customer service. We were very happy with the service he provided during our recent purchas Romaine is an outstanding salesman whom provides excellent customer service. We were very happy with the service he provided during our recent purchase. His detail knowledge of the Lexus vehicles exemplifies excellence. Because of Romaine, I will recommend Lexus of Nashville to my family and friends. Thanks, Satisfied Customer More
Amazing Sales Rep Romaie Clue This was my 5th , both New and Certified, Lexus purchase. Lexus autos are amazing and so was my salesperson Romaine Clue. This was my first purchase a This was my 5th , both New and Certified, Lexus purchase. Lexus autos are amazing and so was my salesperson Romaine Clue. This was my first purchase at this Lexus store and will not be my last. I am the typical picky engineer and Romaine was quick to answer all my questions. His knowledge of the vehicle (RX) was spot on. Negotiations were quick and to the point. Romaine made this a pleasurable experience and went out of his way to fulfill my needs. I highly recommend both the Dealership and Romaine for your next Lexus purchase. More
I appreciate the support both Kyle and David gave to my wife They are trying to find my wife a car that she is wanting. They both worked very hard trying to make her welcome and looking for the right car. tha They are trying to find my wife a car that she is wanting. They both worked very hard trying to make her welcome and looking for the right car. thank you More
Romaine is the difference maker here!! I had the best car buying experience of my life at Lexus of Nashville thanks to Romaine Smith Clue. My fiancé and I were in Nashville on a weekend tri I had the best car buying experience of my life at Lexus of Nashville thanks to Romaine Smith Clue. My fiancé and I were in Nashville on a weekend trip and decided to stop by the dealership to browse as we’d been kicking around the idea of buying a new car. We’re pretty savvy shoppers and aren’t afraid to travel far and wide for the best deal on a vehicle, but the way we were treated by Romaine and all the staff at Lexus of Nashville was the difference maker! Romaine is extremely knowledgeable, patient, and has the ability to juggle multiple things at once without leaving anyone out. We test drove 4 vehicles and spent hours comparing the vehicle we decided on with other options across the country. In the end, it wasn’t the price that compelled us to take the deal, it was the experience. These people know how to treat customers! They’re transparent, upfront, and respectful of your budget, intellect, and time. Romaine is an absolute asset and should be acknowledged and rewarded for his abilities and character! More
Best sales and customer service we’ve ever experienced! Romaine is friendly, knowledgeable and was very honest with us. He helped us and educated us tremendously. I would recommend him highly and won’t ask Romaine is friendly, knowledgeable and was very honest with us. He helped us and educated us tremendously. I would recommend him highly and won’t ask for anyone else in the future. We are extremely happy with the choice of vehicle that he helped us make! More
Best Experience In America! This was the best experience I have ever had purchasing a car. Romaine Smith Clue treated me as I was purchasing a $50,000 car I bought a Honda from This was the best experience I have ever had purchasing a car. Romaine Smith Clue treated me as I was purchasing a $50,000 car I bought a Honda from him. If you know anything about sales and customer service people purchase the relationship. Romaine created a life long relationship with me. . From the moment he answered my phone call to the moment he handed me the keys I felt like royal and respected as a women purchasing a car. Lexus of Nashville creates an atmosphere of calm and luxury even when buying a Honda. My next car will be a Lexus from Lexus of Nashville. More
Worst service department commutation I had ever seen I have called to service department to get an advise and schedule an appointment 6-7 times yesterday, August 20th. I was told I have to talk to servic I have called to service department to get an advise and schedule an appointment 6-7 times yesterday, August 20th. I was told I have to talk to service adviser first but nobody was available. I left voice message with my contacts but nobody called me back. I contacted to service department in an hour once again but everything was absolutely the same like the first time. I continued to repeat my attempts but all of them were unsuccessful. I asked a lady that getting all calls first on reception don’t transfer me anymore until she would be able to reach out anybody herself. She told me okey and transfer me to to same manager who had never respond/return my calls in the next second.. Finally I gave a call to Lexus Knoxville, got all info I heeded in a min and set up an appointment. I would never return to Lexus Nashville.. More
Awesome Customer Service I had the most amazing experience working with Romaine! Knowledgeable, patient, persistent in finding what I wanted, and very professional! He made su I had the most amazing experience working with Romaine! Knowledgeable, patient, persistent in finding what I wanted, and very professional! He made sure I was taken care of! More