Lexus of Nashville
Nashville, TN
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First of all, who writes a review for a place you didn’t end up purchasing a car from?: ME!!!, a very satisfied customer! After a month of on-line searching numerous dealers for a 2020 Subaru ‘ascent tourin end up purchasing a car from?: ME!!!, a very satisfied customer! After a month of on-line searching numerous dealers for a 2020 Subaru ‘ascent touring’, Lexus of Nashville not only had the best deal at a super low mileage, but they had the best trade in offer by over 50%! Importantly, the sales gentleman, Joseph, listened and didn’t give pushback when I asked if there is room to negotiate, he gave a personal face time video of the car, and then they even came down on price a bit more. The interest rate was the exact same compared to 3 other dealers I applied at (3.8%, excellent credit). The internet finance manager was so pleasant, as well, and quickly got back to me with questions! I hate that i didn’t end up buying my car from such a fantastic team! We went with a car locally to where our mechanic could look at it. However, I after dealing with numerous places for over a month, this was my absolute favorite experience!!! Thanks Joseph and team! Thanks Lexus of Nashville for your professionalism and quality of service, I highly recommend your business! -M.L., PhD More
While I have a couple of bones to pick with Toyota, which cannot be expressed in 25 words, I have nothing but praise for the dealership, and especially for Cade Ankney. He gets 5 stars. cannot be expressed in 25 words, I have nothing but praise for the dealership, and especially for Cade Ankney. He gets 5 stars. More
We were on a road trip from PA to Tennessee and Kentucky when we discovered out cruise control was not working. We set up an appointment to drop our car off while we were in the Nashville area for 2 days. when we discovered out cruise control was not working. We set up an appointment to drop our car off while we were in the Nashville area for 2 days. Our service advisor Doug Davis could not have been nicer and the shuttle driver Robert was exceptional. They resolved the problem and even filled our tank (we reimbursed). There was a gas crisis at the time with the pipeline issue in May 2021 and were concerned we would not be able to find gas easily. They were so friendly and accommodating. This is what makes Lexus exceptional, the standard for care is top notch. More
All the folks at Lexus of Nashville were extremely helpful and accommodating. The salesman Romaine Clue went out of his way to get numerous photos and Video of the used 2018 Lexus, ES350 I purchased. helpful and accommodating. The salesman Romaine Clue went out of his way to get numerous photos and Video of the used 2018 Lexus, ES350 I purchased. The other salesman were also very helpful when Romaine Clue was not available. Mike Scism Helped with closing the deal in the absence of Romaine clue. The Sales Manager Jacob Collins and the Finance Manager Remon Eissa each spoke to me in Mr Scisms office to thank me and congratulate me on the purchase. I received a phone call the evening of the purchase to insure everything was Ok with the vehicle. Again the following day I received a call from Romaine Clue to insure I was happy with the purchase and told me to call if there was anything that I needed in the future. Could not be happier with my experience at the dealership. Oh and yes the 2018 Lexus ES350 is as good as new. Yes I’m a very satisfied customer and HIGHLY recommend Lexus of Nashville. 👍👍 ⭐️⭐️⭐️⭐️⭐️ More
Nival took very good care of me today with the purchase of my 2021 Lexus IS 350. The process was fast with little to no haggling involved. Nival is A+++ with customer service. Very happy repeat customer!!! of my 2021 Lexus IS 350. The process was fast with little to no haggling involved. Nival is A+++ with customer service. Very happy repeat customer!!! More
My experience was great, Michelle Hunt was very nice and helpful with the purchase... I have already referred a friend to Michelle that’s interested in a new Lexus... helpful with the purchase... I have already referred a friend to Michelle that’s interested in a new Lexus... More
Always outstanding customer service and attention to detail. Why I continue to do business with Lexus. Customer service is unmatched in the industry in my opinion. Drew and Brian were great to work with detail. Why I continue to do business with Lexus. Customer service is unmatched in the industry in my opinion. Drew and Brian were great to work with. More
Purchasing my Lexus from Lexus of Cool Springs was not a typical car buying experience. Tyler Shepard was a pleasure to work with from the first email to the follow up after the sale. typical car buying experience. Tyler Shepard was a pleasure to work with from the first email to the follow up after the sale. More
Joesph Chargois was a breathe of fresh air and made my experience excellent. I would recommend him and this dealership Joe and Remon were very professional and efficient. experience excellent. I would recommend him and this dealership Joe and Remon were very professional and efficient. More
We love our new Lexus. Jimmy was an excellent sales consultant. It was a smooth decision and the financial officer was quick and efficient. Thank you for a smooth process! consultant. It was a smooth decision and the financial officer was quick and efficient. Thank you for a smooth process! More