Lexus of Nashville

The sales consultants, Michelle Hunt and Terry Bodiford, are almost like friends or family. I felt like they were working on my behalf - no pressure whatsoever! are almost like friends or family. I felt like they were working on my behalf - no pressure whatsoever! More

Romaine was phenomenal to work with. So responsive, took time to understand what we were looking for, and prioritized finding the right car for us. A really great experience! So responsive, took time to understand what we were looking for, and prioritized finding the right car for us. A really great experience! More

Romaine was awesome. No other words necessary. But I need fifteen words. Friendly, awesome dude. No other words necessary. But I need fifteen words. Friendly, awesome dude. More

This is our first Lexus. We had a great experience working with Joseph. I highly recommend this dealership and working with Mr. Chargois. Looking forward to enjoying our car We had a great experience working with Joseph. I highly recommend this dealership and working with Mr. Chargois. Looking forward to enjoying our car for years to come. More

Lexus of cool springs Bayo was exceptionally helpful throughout the process and beyond. Much thanks to him. throughout the process and beyond. Much thanks to him. More

I had a great experience buying my NX 300 from Romaine. My first service was fine but then we went on vacation and it was time for my next service. I called while still on vacation on June 29 to set it up. My first service was fine but then we went on vacation and it was time for my next service. I called while still on vacation on June 29 to set it up. The lady on the phone said it would be August 13 before they could get me in! I repeated the date surely thinking that was wrong, but no, she repeated the same date!! I called Toyota of Murfreesboro when we got home and they got me in 2 days later! I will never buy another car from Lexus of Nashville just for this reason!! Very disappointed in this service department!!!! More

Lexus of Cool Springs. Michelle and Joseph were great. This is our third vehicle from Lexus at Cool Springs. Michelle and Joseph were great. This is our third vehicle from Lexus at Cool Springs. More

Bao, my sales consultant was super helpful and kept me updated on expected date of delivery of my RX 350. He was always courteous and returned my calls immediately. updated on expected date of delivery of my RX 350. He was always courteous and returned my calls immediately. More

It was amazing! As a woman, I am always leery about purchasing a car or having a car repaired because of past experience of being taken advantage of. When I went to As a woman, I am always leery about purchasing a car or having a car repaired because of past experience of being taken advantage of. When I went to Lexus of Nashville, I had that initial fear and concern; however, after being there, that concern immediately went away. My salesman, Romaine Clue was AMAZING! During the course of my transaction, which took several months due to the inventory shortage of vehicles, Romaine was excellent. He treated me like family. His professionalism is second to none and illustrated in not only his attire but polite manners and interaction. He listened to my concerns, and he showed a genuine care about my interest and needs in a vehicle. He is very intelligent, and his knowledge of the Lexus vehicles is impeccable. We had the option of purchasing a vehicle from anywhere and quite frankly was tempted to purchase a vehicle from a different manufacturer, but Romaine’s customer service kept us loyal to Lexus. One of the things that stood out to me the most, is that he didn’t let me compromise on a vehicle that did not meet my needs simply because it was available sooner. This is important because he could have encouraged me to take that vehicle just to make the quick sale. Instead, he reminded me of the things that I told him when I initially came to Lexus and helped me keep my eye on the prize and get the vehicle I wanted. I highly recommend Lexus of Nashville, specifically, Romaine Clue if you are in the market. More

I want to say the Lexus of Nashville made it happen for me, in spite of the current shortage of vehicles. And treated me more fairly than I expected! Bobby Jones guided me through the processes as a true p me, in spite of the current shortage of vehicles. And treated me more fairly than I expected! Bobby Jones guided me through the processes as a true professional. I am thankful it was Bobby that I was fortunate to work with. Dont hesitate to stop and talk, they may find what you need as they did me!! More