Lexus of Nashville

Paul Hale was helpful, easy to work, knowledgeable and no pressure as well as being a nice guy. I was very happy with Paul staying on top of the delivery of my car and when it came in, he was very helpful w pressure as well as being a nice guy. I was very happy with Paul staying on top of the delivery of my car and when it came in, he was very helpful with setting everything up for me. I'm not very tech savvy and he made sure I was comfortable with everything every step of the way. Thank you! I would certainly go back to Nashville Lexus and recommend Paul for a vehicle in the future. I'm very happy with my new car! It's the nicest car I've owned in all my years of buying new vehicles. Smooth ride, quiet and comfortable and love all the features it has! Thanks again Paul! More

Very professional, helpful and friendly staff. I got the car I wanted quickly! The salesman explained all the details and features up front. I have purchased from this salesman before and that was I got the car I wanted quickly! The salesman explained all the details and features up front. I have purchased from this salesman before and that was the reason I returned! More

Nival Macid was helpful, courteous, accessible and listened to what we wanted. Great experience. Patel was likewise helpful for the technology intro. listened to what we wanted. Great experience. Patel was likewise helpful for the technology intro. More

I left a voicemail in the service department and I was happy to receive a call back at day’s end from Lexus Service Consultant, Mr. Mark Smith. After I explained my concerns with a battery in my NX 350 th happy to receive a call back at day’s end from Lexus Service Consultant, Mr. Mark Smith. After I explained my concerns with a battery in my NX 350 that keeps dying requiring jump starts almost every 3 to 7 days, he invited me to come in to the dealership the following morning. I appreciated his helpful demeanor, prompt resoponse and willingness to listen to my concerns. After evaluating the problem, he authorized replacement for a new battery which I found out was covered by warranty. My overall experience at the dealership with the friendly staff but especially with Mr. Smith was very positive. More

From our initial visit with Michael Scism, who was very knowledgeable and helpful, to the date of purchase with Bruce Prow, stepping in due to Michael’s absence, the process was professional and we are com knowledgeable and helpful, to the date of purchase with Bruce Prow, stepping in due to Michael’s absence, the process was professional and we are completely satisfied with the process by the Lexus team. More

Romaine Clue is the best salesman I have ever had to help me! Very knowledgeable and understanding of my needs. Please ask him to assist you if you are shopping for a nice car. Lexus is the best! me! Very knowledgeable and understanding of my needs. Please ask him to assist you if you are shopping for a nice car. Lexus is the best! More

Bayo was an excellent salesman, very organized, no pressure and a good communicator. The car we got was exactly what we were looking for. Price for trade was fair, and financing was fairly painless. O pressure and a good communicator. The car we got was exactly what we were looking for. Price for trade was fair, and financing was fairly painless. Only negative is that inventory was so low, there were not enough models to test drive. More

Paul was great to work with on my new Lexus. Highly recommend Lexus of Nashville and Paul! Highly recommend Lexus of Nashville and Paul! More

Just a wonderful experience, never had so much fun! Thanks Nival and Meagan for everything! Thanks Nival and Meagan for everything! More

This is a "A" Level Dealership, should be voted for Lexus "Elite" in my opinion from the beginning we had the best customer service which is to be expected from Lexus. This is our Fourth Lexus and so far Lex "Elite" in my opinion from the beginning we had the best customer service which is to be expected from Lexus. This is our Fourth Lexus and so far Lexus of Nashville have been the Best Dealership we have ever come across. We started speaking with Paul who is a know-it-all wizard when it comes to anything Lexus, before we made the 3-hour long trip one way, In Total 6-Hours we spoke with the sales manager, and he was super helpful as well answering all of our queries. One Thing I will tell you they're down to earth folks no xx, No Condescending way of talking, No Marketing or Sales tactics and that's what I really love about this dealership and most important they don't judge you... We were there the whole day and please note they're super busy so do not make a trip without an appointment. Dealership don't have a Soda for customers and Paul went somewhere to get me a Soda, all of them made us feel right at home, Paul even shared his Godiva Collections of chocolate with my Husband and that was so nice of him. Paperwork took a while so even the Sales Manager helped removing stuff from my previous Lexus to the new one and everything was done with care. They got a customer for a life! 5 Star all the way! More