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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

November 23, 2019

so very happy to have my lexus taken care of. I was so happy to have my car protected and kkept in good repair. Bronson Dehaan was so freindly and helpful in explaining things to me. It was a More

by janetpcrouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bronson Dehaan
Nov 25, 2019 -

Lexus of Murray responded

Thank you for reaching out, Janet! We hope you’ll come back soon if there’s anything else that Bronson or the team can do for you or your vehicle. - Jim Brown, General Manager

November 22, 2019

We received first class service during this purchase negotiation. But then I would not expect anything else as this is the way it has always gone. We have purchased 2 previous new cars to this one. More

by JHR
Recommend Dealer
Yes
Employees Worked With
Johnny D and Rodney Walker
Nov 22, 2019 -

Lexus of Murray responded

Thank you for your business and your review! We look forward to working with you in the future. — Jim Brown, General Manager

November 22, 2019

It was good experience. I was quickly greeted. I relaxed It was good experience. I was quickly greeted. While waiting in the lounge, they kept me informed. The problem was repaired and I had confidence in th More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Peterson
Nov 22, 2019 -

Lexus of Murray responded

Mary, thanks for leaving us this five-star review! It is great to hear that your service visit was nothing short of exceptional. — Jim Brown, General Manager

November 22, 2019

Very pleased with service Service advisor Mandy was informed and very helpful. She was also of assistance in filling out form for rebate on purchase of Michelin tires. The ac More

by rogergose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Littlefield (Service Advisor)
Nov 22, 2019 -

Lexus of Murray responded

Thank you for leaving us an excellent review! Please let us know if we can help with anything else. — Jim Brown, General Manager

November 22, 2019

Excellent, they worked hard. We have never purchased a car from anyone other than our local dealerships. We were from out of Salt Lake and was very impressed when we first rolle More

by lanecall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fernelli and James Tamboooooourine
Nov 22, 2019 -

Lexus of Murray responded

Thank you for leaving us a great review! We are glad your first experience with our dealership was phenomenal. — Jim Brown, General Manager

November 19, 2019

Excellence! Marcel DeRoest stayed with us through the weeks of making a final decision. He answered all our questions and always made sure we were taken care of a More

by nancyleearnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel DeRoest, Lyndon Shamy
Nov 20, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us, Nancy! We hope you will continue to come to see Marcel and the team in the future! - Jim Brown, General Manager

November 18, 2019

The actual work done was excellent! Following through on vacuuming the inside and washing the outside was horrible. No vacuuming and the washing, if done, left a lot to be desired. Our trip to the Lexus d More

by j6hartman
Recommend Dealer
Yes
Employees Worked With
Not sure who did the work
Nov 18, 2019 -

Lexus of Murray responded

Hello there. Thank you for taking the time to share your feedback with me. We take pride in the top-notch car washes and detailing we provide, so I’d appreciate the chance to learn more about your experience and to ensure that your car receives the care it deserves. Please give me a call at your earliest convenience and we can work together to arrive at a resolution if possible. I hope to hear from you soon. - Jim Brown, General Manager, (801) 264-3610

November 18, 2019

I came in to get my vehicle serviced as a walk-in. The staff was respectful and courteous. The Service Consultant was incredibly nice and was able to answer all my questions. The waiting area is nicely s More

by SMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tate
Nov 18, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

November 17, 2019

I actually came to Lexus after going next door to the Toyota dealership. I went to Toyota to get another SUV, but instead I left with a bad taste in my mouth and didn’t want to give them my business. I d More

by heyLG
Recommend Dealer
Yes
Employees Worked With
James Tambourine and Keenan
Nov 18, 2019 -

Lexus of Murray responded

Thank you for choosing our dealership! James, Keenan, and the team were happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

November 17, 2019

Great service’ my agent went above and beyond.... thank you! She noticed my expiration was up and my car so she registered my car for me! Wow! More

by Staciewwebster
Recommend Dealer
Yes
Employees Worked With
Mandy, I think
Nov 18, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us, Stacie! We hope you will continue to come to see us in the future! - Jim Brown, General Manager

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