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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

December 01, 2019

I only needed emissions testing but as always LHM took great care of me! Service was prompt and professional. Bronson is very nice and thoughtful! More

by Mespil0355
Recommend Dealer
Yes
Employees Worked With
Bronson
Dec 02, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jim Brown, General Manager

December 01, 2019

Larry H Miller Lexus Service Dept. was so wonderful to me. I can always rely on the amazing employees to make my service fast, efficient, and friendly. So thankful that I can trust the dealership. More

by Dawneadamson
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Dec 02, 2019 -

Lexus of Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

December 01, 2019

The Best! Travelled from TwinFalls to Salt Lake City for a reprogramming of the Data Communication Module on my Lexus 350. What a pleasant experience! Everythin More

by Kdtc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know their names. Sorry.
Dec 02, 2019 -

Lexus of Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

December 01, 2019

First time visitor to get key programed for recently purchased used es. Very nice place with good prompt service. Excellent waiting area that was comfortable and convenient for all. Nice service advis More

by jennyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? Sorry don't remember
Dec 02, 2019 -

Lexus of Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

November 30, 2019

Always love the service here. I won’t take my car anywhere else. Julian was great I arrived early due to storm predictions. My visit was for emissions only. He worked me in and I was out of there in More

by AngieR
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
Dec 02, 2019 -

Lexus of Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

November 29, 2019

Sean is our service advisor for years. He been doing an outstanding job in helping of what we need done with our Lexus. Thank you 🙏 More

by Mouileng Khauv
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 02, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

November 29, 2019

They take way to long to get things done. They NEVER. Call people back. I do not like using them. If you have to use them do not plan on fast service and ever getting a call back if you call them. The ma More

by Unhappycustomer
Recommend Dealer
No
Employees Worked With
All of them
Dec 02, 2019 -

Lexus of Murray responded

It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - Jim Brown, General Manager, (801) 264-3610

November 28, 2019

Just had the 10000 mile service done. I also reported an issue with the rear stereo speakers. Sean Nava was the service rep I worked with and he did an excellent job getting the sound tech to diagnose and c More

by Stan
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Dec 02, 2019 -

Lexus of Murray responded

Hello, Stan! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

November 28, 2019

They took good care of us while we were trying to make our decision. They provided lots of different options and try to help us understand what would fit and meet our needs best. More

by JB
Recommend Dealer
Yes
Employees Worked With
Troy Young
Dec 02, 2019 -

Lexus of Murray responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jim Brown, General Manager

November 27, 2019

Justin was a super friendly & answered my questions and detailed exactly what would be done on my vehicle. He kept in communication through text with other issues my vehicle had and offered solutions. More

by steevenalvarez
Recommend Dealer
Yes
Employees Worked With
Justin Tuck
Dec 02, 2019 -

Lexus of Murray responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Jim Brown, General Manager

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