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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

September 20, 2024

Good service. Good attention. I would certainly recommend Miller for sales and service. Will return. More

by Docjkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 20, 2024

Everyone at this dealership involved in our car buying experience was personable, helpful, and competent. It made was is usually a painful process very tolerable. More

by First time Lexus buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Mckell
Sep 22, 2024 -

Lexus of Murray responded

We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback.

September 19, 2024

Flawless and impeccable… LHM lives up to the Lexus reputation we are truly impressed and completely satisfied! More

by pxdifran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Clyde, Stephanie Sattree
Sep 20, 2024 -

Lexus of Murray responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

September 18, 2024

The service specialists were polite, professional and knowledgeable. My car was completed within an hour. More

by ddumestre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 21, 2024 -

Lexus of Murray responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

September 17, 2024

Attentive, good feedback, great service and quality work. Would highly recommend this dealership to anyone looking for service on their car More

by MOwens7402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xochitl
Sep 20, 2024 -

Lexus of Murray responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

September 16, 2024

I wait for over hours to get service. Service very good. But I wish they wash the car after they done More

by Phuongjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Clyde he very nice
September 15, 2024

Disappointed, I have been coming here for 10 years. I had to make an appointment for an oil change that took 2 hours!!! I understand if I was trying to just show up. But you were expecting me and still More

by Wayneandjenn
Recommend Dealer
No
Employees Worked With
Lisa
Sep 20, 2024 -

Lexus of Murray responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Patrick Goldwait, General Manager, 713-299-2648

September 14, 2024

This dealership is second to none. Attention to Detail from Scheduling, Arrival and Delivery of Services. Excellence with Commitment at its Finest. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Brad
September 13, 2024

The process of buying my car was so easy. Chari was incredible. She was so helpful. More

by Cassadiejean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Birnbaum, Chari Wilson, Joe Moger
September 13, 2024

I always have a great experience when I come here. They treat me like a customer they want to keep! More

by erin1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Clyde
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