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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
837 Reviews
Call Dealership (901) 362-8833
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2600 Ridgeway Road

Memphis, TN

38119

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Showing 837 reviews

February 10, 2024

I appreciate the courteous employees at Lexus. Joey Guasco is my consultant and he is very knowledgeable, courteous and helpful. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
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Feb 12, 2024 -

Lexus of Memphis responded

Armie, we're glad to know Joey and our team at Lexus of Memphis provided you with a great experience. We appreciate your kind words!

February 10, 2024

Excellent and Professional. Work done well. Service completed on time. Would recommend to anyone else. More

by Lexus Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPhearson
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Feb 12, 2024 -

Lexus of Memphis responded

We appreciate your positive feedback! It's great to know that our team at Lexus of Memphis met your expectations with their professionalism and timely service. Thanks for recommending us. We're here whenever you need us next!

December 04, 2023

Mr. Johnny Robertson at Lexus of Memphis reviewed my vehicle interval service and request for diagnosis. Johnny kept me informed during the service and promptly informed me of the ongoing service/diagno More

by tek5que
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
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Dec 04, 2023 -

tek5que responded

tek5que Mr. Johnny Robertson at Lexus of Memphis reviewed my vehicle interval service and request for diagnosis. Johnny kept me informed during the service and promptly informed me of the ongoing service/diagnostics. He contacted me for authorization of the determined service from the diagnostic. Thank you,

Dec 04, 2023 -

Lexus of Memphis responded

We are honored to receive your support. Thank you! - Lexus of Memphis Team

December 02, 2023

We thank terry cade for helping us get in for service. my wife came in and terry had her a car so she could go shopping.he had a time for here to return and she was back in Tupelo ms before dark.thanks,Ray More

by Ray powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry cade
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Dec 04, 2023 -

Lexus of Memphis responded

Ray, we're glad to know Terry was able to assist your wife efficiently at Lexus of Memphis. We appreciate the feedback and look forward to your next visit!

November 18, 2023

The service was excellent. Joey was pleasant and very efficient. Great experience. An easy 10 rated. Thanks so much. My wait was not long at all. Thanks Joey and staff. More

by Berthadodd2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Nov 20, 2023 -

Lexus of Memphis responded

We're so glad to know you had an excellent service experience with Joey and our team at Lexus of Memphis! We always aim for efficiency to respect your time. Thanks for the high rating - we appreciate it!

Nov 20, 2023 -

Berthadodd2619 responded

Thanks again Joey and staff. Keep up the good work! I will definitely come back whenever it becomes necessary.

Nov 20, 2023 -

Lexus of Memphis responded

We look forward to seeing you back at Lexus of Memphis!

November 11, 2023

Anthony was great to work with! He went over all the new features in my car and was so patient! More

by mm.quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
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Nov 13, 2023 -

Lexus of Memphis responded

We are glad to hear that Anthony provided patient support throughout your purchase. Thank you for choosing Lexus of Memphis!

November 09, 2023

Terry Cade is always so helpful! He makes getting your car serviced as easy as possible! More

by janie.cole.rd
Recommend Dealer
Yes
Employees Worked With
Terry Cade
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Nov 09, 2023 -

Lexus of Memphis responded

We're elated that Terry has made your car service experience at Lexus of Memphis a smooth success! Thank you for sharing this praise, Janie!

November 04, 2023

This is hoa ,i am very happy a bout every time i come to dealer ask a bout my car they all way help services very good , thank you lexus dealer! More

by Hoa hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry, he is very good services , Thank you Terry!
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Nov 06, 2023 -

Lexus of Memphis responded

We're so glad to know you've had positive experiences at Lexus of Memphis, Hoa! Our team is always here to help with your vehicle needs. Thanks for the kind words and support!

October 31, 2023

Johnny Robertson has always been very professional and helpful in the service of my Lexus . More

by R.E.Linkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Report | Print
Oct 31, 2023 -

Lexus of Memphis responded

Your kind words about Johnny are much appreciated, we'll be sure to pass them along! Thanks from all of us at Lexus of Memphis.

October 31, 2023

Everyone at this dealership is wonderful. There service is great the people are wonderful. Thank you for taking such great care of my car and getting all of my concerns taking care of. More

by wanda_mosier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Amich and Mr. Montay. I hope I spelled his name right.
Report | Print
Nov 01, 2023 -

Lexus of Memphis responded

Wanda, we're so glad you had a great experience with us at Lexus of Memphis! Ensuring your car is well taken care of and addressing all your concerns are our top priorities. Thanks for the positive feedback!

Nov 01, 2023 -

wanda_mosier responded

You are welcome. Hope everyone at the dealership has a great Thanksgiving

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